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Hotel Brök San Juan del Río

3.0 star property

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Photo gallery for Hotel Brök San Juan del Río

Indoor pool
Reception
Deluxe Room
Daily full breakfast for a fee
Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
172 Panamericana a Querétaro La Venta, San Juan del Río, QUE, 76800
  • Place, TecMilenio University San Juan del Rio Campus
    ‪5 min drive‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪6 min drive‬
  • Place, Fundadores Square
    ‪6 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Hotel Misión Express San Juan Del Río
San Juan del Río
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 739 reviews
The price is €75
includes taxes & fees
5 Jul - 6 Jul
Hotel Misión Express San Juan Del Río

About this property

Hotel Brök San Juan del Río

This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and a children's pool. Change of towels is available on request.
Hotel Brök San Juan del Río offers 40 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This San Juan del Río hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
During your stay at Hotel Brök San Juan del Río, you'll be within walking distance of TecMilenio University San Juan del Rio Campus. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Fundadores Square and a few minutes from Nuestra Senora de Guadalupe Church
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Brök San Juan del Río offers its guests a children's pool, an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Brök San Juan del Río also features a vending machine and a garden. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Juan del Río hotel.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to noon.
Hotel Brök San Juan del Río has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 100 to 300 per person
  • Pet fee: MXN 350 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.

Property is also known as

Brok Juan Del Rio Juan Del Rio
Hotel Brök San Juan del Río Hotel
Hotel Brök San Juan del Río San Juan del Río
Hotel Brök San Juan del Río Hotel San Juan del Río

Hotel Brök San Juan del Río Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 131 reviews
Rating 8 - Good. 33 out of 131 reviews
Rating 6 - Okay. 17 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 4 out of 131 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. They gym is nice. Rooms are great and the beds are super comfy.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
This a great stay as it's conveniently located off the Highway very close by car to Liverpool, the Hotel seems quite new and it was very clean. The pool works with Solar Heaters so in January water was cold. Very clean. Something to improve is the system to regulate Hot and Cold water, it's difficult to get it stable on the right temperature going from pretty hot to cold. Other than this, it's a pretty good option, I would come back.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Alberto

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
While the room itself was acceptable, it lacked basic amenities such as an iron. My primary disappointment was with the jacuzzi, which features prominently in the hotel’s main promotional photo. Unfortunately, the water was ice cold during my stay. When I asked the staff if it could be heated, I was told this wasn’t possible due to lack of sunlight—an explanation that seemed questionable for what should be a controllable amenity.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and we enjoyed our stay. Katie at the front desk and Guillermo in the restaurant were excellent.
Stayed 1 night in May 2024
Verified

10/10 Excellent

erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hot water didn’t work in the shower after 1 minute, then freezing cold. The spa wasn’t heated (as advertised on Expedia), otherwise a good simplified hotel room.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Christopher

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel was fine. It’s newer and well kept. The area around the hotel is desolate. A 20 minute walk brings you go the mall but there’s nothing close to the hotel. Not even a convenience store. The restaurant is fine for an overpriced hotel restaurant but this is a locally owned Mexican hotel. I expected more from the food. I have a house in Mexico, my husband is Mexican. I know the food. This was typical overpriced hotel food in any country. But I will say all oh the staff who worked in the restaurant where excellent. The hotel staff where also excellent. Tbe service from management sucked. -5 stars. So 1 star because the staff was 6 stars. Why was management terrible? I booked with an option to change my reservation with 24 hours notice. I gave 72 hours notice I needed to change to checkout 1 day early. The desk clerk said no I can’t because o booked through an online agency. I called the agency and they called the hotel. I heard the desk agent answer the phone when they called and I heard her hang up. I heard them call 4 more times with no answer. They finally came back to me and explained and I told them I was able to hear it all. They then emailed the manager for a resolution because I was entitled to a refund for the day I needed to cancel. TBD manager also ignored them and they said they would remove this hotel from their site. But I want to warn everyone else. Do not book here if you might need to change a reservation.
Stayed 18 nights in May 2025
Verified

6/10 Okay

Tania

Liked: Cleanliness, staff & service
Disliked: Amenities
El diseño es muy bonito estilo industrial, sin embargo las habitaciones parecen búnker sin ventanas, la alberca esta parcialmente techada y fría y el gimnasio no es como aparece en la página, le falta mantenimiento, de las máquinas solo funciona la corredora
Stayed 1 night in Mar 2026
Verified

8/10 Good

RUIZ HERNANDEZ MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sí
Stayed 1 night in Mar 2026
Verified

6/10 Okay

CARLOS

Limpieza y equipo de baño
Stayed 1 night in Feb 2026
Verified

8/10 Good

Valeria

Liked: Cleanliness, amenities, property conditions & facilities
La habitación está muy cómoda y el personal es muy atento, solo que se escucha mucho el ruido de las áreas comunes y el pasillo principal en las habitaciones.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Juan Luis

Liked: Property conditions & facilities
Disliked: Amenities
La experiencia fue regular, ya que en el baño de la habitación no funcionaba correctamente el lavado, ya que se atasca el agua, y el excusado estaba tapado, también se escucha mucho ruido del exterior el cual lo perlite el mejor descanso. La regadera estaba sucia, tenia cabellos colgando. Al momento de estar empacando para salir salió un insecto tipo cucaracha. Tampoco hay teléfono dentro de la habitación para comunicarse al lobby.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hotivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se enfria muy pronto la regadera.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

LUIS HUMBERTO

Liked: Cleanliness, staff & service, amenities
Todo ok
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Todo impecable. Y la atención muy amable.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, amenities
Tener agua caliente en la regadera
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Limpieza
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuevo y mobiliario adecuado
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Regadera tarda en calentarse y jacuzzi frío pero conveniente a pie de carretera y muy bien ubicado
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bonito el hotel y la habitacion cómoda
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Andrea

Liked: Amenities, property conditions & facilities
Ubicación
Stayed 1 night in Aug 2025
Verified

6/10 Okay

ALONDRA

La alberca esta muy fria y no ponen nada de amenidades y me toco una habitaciones pegada al lobby y mucho ruido
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal excelente !

Si buscan un Hotel no caro pero cómodo y limpio, y el personal excelente !!! Y más la Srita Heidi!
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities

Habitación sin ventilación.

No hay ventanas, ni en la habitación ni en el baño. Tuve que dejar la puerta de la habitación abierta para ventilar un poco. Fuera de eso, estaba limpio en general. Fue conveniente para una noche.
Stayed 1 night in Jul 2025