Along with laundry facilities, this hotel has free self parking and free WiFi in public areas.
Hotel castillon offers 9 accommodations. This Ezequiel Montes hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers with rainfall showerheads.
Our customers tell us they can't get enough of the helpful staff at Hotel castillon. During your stay, you're just a quick walk from Museo del Dulce. Features include free WiFi in public areas and free self parking, plus breakfast (surcharge).
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
Continental breakfast served daily for a fee
Services include luggage storage
6 minutes by foot from Museo del Dulce and a 3-minute drive from Pena de Bernal
Hotel castillon offers its guests laundry facilities. Public spaces have free WiFi. Self parking is free.
Smoking is allowed in designated areas at this 3-star Ezequiel Montes hotel.
For a fee, guests can enjoy continental breakfast daily from 9:00 AM to noon.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free covered self parking on site
Limited on-site self parking
Food and drink
Daily continental breakfast available 9:00 AM to noon for a fee: MXN 100 for adults and MXN 100 for children
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchairs on site
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shower
Towels provided
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately MXN 100 for adults and MXN 100 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 10:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Hotel castillon Hotel
Hotel castillon Ezequiel Montes
Hotel castillon Hotel Ezequiel Montes
Hotel castillon Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I really recommend Hotel Castillon. Location, amenities and service were all excellent. Susana, the owner, was the nicest, helped us book a tour, had breakfast ready for us and tried her best to make us feel at home. Place was clean, well maintained and beautifully decorated. I would definitely stay there again.
Great hotel with a friendly and helpful staff. The location is located within walking distance to the centro histórico and the start of the hike to the peña. I would highly recommend staying at this hotel.
Very nice, centric place in Bernal.
Overall the town is very noisy with all-terrain tourist vehicles blasting loud music. Recommend using ear plugs.
The hotel was super nice and clean. Staff were very friendly. I would definitely stay here again!
Very odd situation… lovely uniquely decorated hotel…. Perfect location.. very clean.
But check in was strange.. I did not have Spanish so my error but we managed. Next morning breakfast was not happening and we were given a voucher for a restaurant couple blocks away. Which was just fine in the end. Think being mid-week March it was different. Only one other room booked. So would recommend cause location and cleanliness was exceptional.
Small Boutique Hotel walking distance from town center. Staff was incredible. Gave us great recommendations. Friendly and so caring. Highly recommend this place
Amazing hotel!!!! We have been treated like royalty, any little thing that we needed the owner was able to provide for us and much much more! I can’t recommend this place enough!! Super clean room to and beautiful hotel! 11/10
We had a plesasant stay. Small hotel, but nice and cozy. Had parking inside, rooms were clean, spacious, had a fan, TV, wifi. The staff is very kind, friendly, and give helpful with recommendations. They greet you with 2 big water bottles, which we appreciated a lot. Very recommended.
I like that it is small and quirky and cute looking. It is in a very good location with restaurants, shops, and convenience stores just a short walk away. What I don't like is that the rooms don't have closets, dressers, or cups/glasses, things you don't realize you need until you have to hunt them down. The property also doesn't have an ice machine, which I find very inconvenient.
The young lady who checked us in was efficient and extremely helpful. The interior and exterior of the hotel is run down. The room hadn't been cleaned despite it being an hour past check-in. The room was worn and felt dirty. The walls are thin so that voices, tv's, dogs, music and road noise are easily heard. This is an open motel on a busy street. There was no hot water in the shower and pressure was low. The folded bath mat hadn't been changed and was very dirty. At 4:00 AM there were no lights on anywhere which requires using two staircases in the dark and a high step up/down to the second floor landing level. The hotel lobby was locked. As the driver started the car, a hotel employee ran out to ask about the key, which was left in the room since the lobby wasn't accessible.
The property was chosen due to the airport access communicated at the time of booking. It turned out to be no closer to the airport than the Centro Historico area of Queretaro. The town of Bernal was charming, however.
En general todo muy bien, la atención del personal excelente, la limpieza en general es buena, solo el detalle de que al mover un buró para conectar un cargador había un insecto muerto. Y con relación a las toallas sugiero que sean totalmente blancas, las que nos tocaron estaban manchas con algo de óxido. El desayuno está muy bien. La relación precio calidad también es excelente.