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Hotel Criol

3.5 star property

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Photo gallery for Hotel Criol

A modern building with a glass facade, outdoor seating area, and a pool.
A dining area with a long table set for a meal, framed artwork on the walls, and a modern light fixture above.
A modern building with a wooden facade, outdoor seating, and a staircase leading to an entrance.
A modern library with wooden bookshelves, two leather chairs, and a glass table.
A modern hotel room with a large bed, a framed artwork above the bed, a balcony with a table and potted plants, and a view of the sky.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Double

A hotel room with two beds, a nightstand, a lamp, a framed picture on the wall, and a chair.

Standard Double

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Estándar 1 cama queen

A modern hotel room with a large bed, a bedside table with a lamp, a mirror, and artwork on the walls.

Estándar 1 cama queen

9.4 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite con jacuzzi (interior o exterior)

A modern hotel room with a large bed, a framed artwork above the bed, a balcony with a table and potted plants, and a view of the sky.

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite con tapanco y jacuzzi interior

A modern bedroom with a bunk bed, a wooden bench, a ladder, a bedside table, and a small shelf.

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Estándar 1 cama King

A modern hotel room with a large bed, multiple pillows, a headboard with artwork, bedside lamps, and a geometric-patterned floor.

Estándar 1 cama King

9.2 out of 10
Wonderful
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe

Deluxe

Deluxe

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Criol

Along with an outdoor pool, this hotel has a restaurant and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Criol offers 24 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Hotel Criol's great location gets high marks from our customers. During your stay, you're just a quick walk from Ignacio Mena Rosales House of Culture. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Just a 2-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Corregidora Stadium
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business center. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at Hotel Criol.

Smoking is allowed in designated areas at this 3.5-star Querétaro hotel.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to noon and on weekends from 9:00 AM to 1:00 PM.
Hotel Criol has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:00 PM (MXN 350 per day)
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Criol

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Criol offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 758 out of 1003 reviews
Rating 8 - Good. 153 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well located hotel with very kind staff!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay at if you plan on visiting Querétaro! Centrally located and walking distance to Centro Histórico and many other touristic attractions. The hotel is beautiful and staff are extremely friendly.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Thor Owe

Liked: Cleanliness, staff & service, amenities
Very nice hotel close to city centre
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Tesla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast would be great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room & good staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with excellent staff, a great breakfast restaurant and perfect location for exploring the wonderful town.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful charming place with great amenities and location. Enchanting architure and great buffet.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Great staff and wonderful smaller hotel in the heart Centro
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, clean, weird windows layout.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities
Staff was great. Everything was clean and nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ran

Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks great. The room is very beautiful. Location is great. Staff are friendly and helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the charming historic town. Design details everywhere, and a beautiful courtyard with terraces to relax. Easy walking distance to everything! And a wonderful staff who ensured that we had everything we needed. They even arranged a private drive to take us to San Miguel de Allende. Lovely place!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location just a short 5 minute walk from the main square.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a beautiful Mexican area
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and excellent staff
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern and clean room, really recommended
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Cozy place!

In downtown, awesome and friendly staff! Great neighborhood!
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Celia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
😞
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Stayed 2 nights in Oct 2025