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Hotel Mesón de Carolina

2.0 star property

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Photo gallery for Hotel Mesón de Carolina

Reception
Basic Double Room, 1 Double Bed
Family dining
Interior detail
Studio Suite

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
36 Av Reforma Ote Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Alameda Hidalgo Park
    ‪9 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed

Free WiFi, bed sheets

Basic Double Room, 1 Double Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Mesón de Carolina

A restaurant, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and a 24-hour front desk. Housekeeping is available once per stay.
Hotel Mesón de Carolina offers 76 accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is provided daily.
During your stay at Hotel Mesón de Carolina, you're just a quick walk from Casa de la Zacatecana Museum. Free WiFi in public areas, a restaurant, and a snack bar/deli are available.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business center, a vending machine, and coffee/tea in a common area
  • Just a 5-minute walk from Casa de la Zacatecana Museum and 14 minutes by foot from Aqueduct of Santiago de Querétaro
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. There's an onsite business center. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Mesón de Carolina.

This Querétaro hotel is smoke free.

Hotel Mesón de Carolina has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Mesón de Carolina Hotel
Hotel Mesón de Carolina Querétaro
Hotel Mesón de Carolina Hotel Querétaro

Hotel Mesón de Carolina Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 7 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 5 out of 47 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small , hot water it is come from solar water heater and one morning I took my shower with cold water
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio tranquilo y cerca del centro, lo que queria
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Francisco

Colchas sucias tenían cabello de mujer y estaban sucias de maquillaje
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Fernanda

Disliked: Cleanliness, property conditions & facilities
Llegaron un grupo de huéspedes en la madrugada haciendo muchísimo ruido, a pesar que otros huéspedes salieron para decirles que guardaran silencio, el personal no hizo nada, no dejaron dormir toda la noche hicieron muchísimo escándalo, la regadera tenía gotera que tampoco dejaba dormir y el cuarto olía mucho a baño, se veía poco aseado en general
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YUNUEN LIZU

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación era fría y con algo de humedad. Tarda mucho en salir el agua caliente de la regadera por lo que se desperdicia mucha agua; además, salpica agua hacia la parte del inodoro. Podrían poner una jerga.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Rápido y fácil acceso a los lugares de mi interés
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Lugar muy limpio, bonito y cómodo. El personal amable y atento
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, pero deberían de hacer el ches liste un poquito más temprano no a las 3
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Bruno

Disliked: Amenities, property conditions & facilities
Ruidoso y sucio
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Francisco Manuel Cabello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto el lugar y ubicación
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Yoliria

Liked: Cleanliness, staff & service, amenities
Me parece bien si solo es para descansar solo que no te dan el servicio de TV por el precio que oferta la aplicación debería especificar eso. Y el lavabo tiene fuga de agua lo notifique y pues salimos del hotel y la fuga seguía.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, personal amable, muy tranquilo el lugar y cerca del centro de la ciudad
Stayed 5 nights in Oct 2025
Verified

8/10 Good

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

バス停から近くて便利

バスターミナルからのバス停からも近く、周りには飲食店もあり、かつケレタロの街の見所がすべて徒歩圏内で非常に便利でした。ホテルはまだ新しく、朝からせっせとスタッフが掃除していて、全体的に清潔でしたが、キッチンが汚かったのが残念。でも、スタッフも親切で居心地が良かったです。
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Erick Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en zona céntrica y los restaurantes, tiendas entre otras están accesibles a pie.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de la propiedad está exelente solo deberían cambiar las instalaciones de los baños que están oxidadas
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Karina

Disliked: Cleanliness, amenities
POR FUERA ESTA BIEN RAZONABLE PARA LA ZONA PERO POR DENTRO LAS HABITACIONES ESTAN CON OLOR A HUMEDAD LAS PAREDES SUCIAS ASI COMO EL BAÑO EN CONDICIONES MUY DEPLORABLES NO VOLVERIA AL LUGAR NO ES COMO LO MUESTRAN EN LAS FOTOS SE NOTA QUE TIENE EL EDIFICIO AÑOS DE ANTIGÜEDAD Y LA REGADERA GOTEANDO TODO EL TIEMPO NO HABIA JABON NI PARA LAVARSE LAS MANOS O SHAMPOO LAS TOALLAS SUPER DESGASTADAS
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jhiraly

Liked: Staff & service, property conditions & facilities
El hotel está súper bien ubicado, en el centro donde todo queda cerca caminando. En recepción son amables, igual en la cocina. El único tema que tuve fue que cuando llegamos la habitación aún no la habían limpiado, no habían cambiado sábanas ni sacado la basura. La TV no funcionó en toda nuestra estancia, fuimos a cambiar el control remoto, pero siguió sin funcionar, no me hizo mucha falta porque realmente solo estuve en el hotel por la noche, pero igual es un detalle que se debería revisar porque la TV viene listada en las amenidades de la habitación. Además de eso no tuve problemas, es un lugar económico, súper accesible, tranquilo y muy buena opción para una estancia agradable
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, amenities
En general bien, había mosquitos en la habitación, los controles de TV no funcionaban muy bien, el agua caliente a veces salía y a veces no. El internet nunca llegó a la habitación. Las camas y almohadas no estaban tan cómodas. El personal amable y servicial, la ubicación es buena.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Mariana

Disliked: Cleanliness, property conditions & facilities
Había cucarachas y la televisión nunca sirvió apesar de que me dijeron que lo solucionarían
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

AIDEE

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Se desperdicia mucha agua al esperar que el agua salga caliente. Adicional. Nos encontramos 2 cucarachas vivas en la cama. Poco personal para el restaurante.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, cumple con lo que ofrece
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ileana Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Cómoda y económica
Stayed 1 night in Dec 2023
Verified

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto un tanto pequeño y expuesto a los sonidos de el lobby.
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Pepe

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar céntrico y la cama muy cómoda. Talvez solo el ventilador deberia ser más grande.
Stayed 1 night in Jul 2023