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Hotel O Puente

3.0 star property

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Photo gallery for Hotel O Puente

Building design
Front of property
Front of property
Garden
Free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807
  • Place, TecMilenio University San Juan del Rio Campus
    ‪17 min walk‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪19 min walk‬
  • Place, Fundadores Square
    ‪19 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪52 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Similar properties

Front of property – evening/night
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  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 740 reviews
The price is €74
includes taxes & fees
5 Jul - 6 Jul
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About this property

Hotel O Puente

This smoke-free hotel features a 24-hour front desk, a garden, and free self parking. WiFi in public areas is free.
Hotel O Puente offers 34 accommodations with complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel O Puente, you'll be within walking distance of Senor del Sacro Monte Temple. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Just a 1-minute drive from Senor del Sacro Monte Temple and a few minutes from Fundadores Square
Hotel O Puente offers its guests a garden. Public spaces have free WiFi. Self parking is free. A complete renovation of Hotel O Puente was completed in February 2022.

This 3-star San Juan del Río hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Colonial architecture
  • Mosquito nets
  • Renovated entire property - February 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel O Puente

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel O Puente Hotel
Hotel O Puente San Juan del Río
Hotel O Puente Hotel San Juan del Río

Hotel O Puente Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 147 reviews
Rating 8 - Good. 40 out of 147 reviews
Rating 6 - Okay. 22 out of 147 reviews
Rating 4 - Poor. 20 out of 147 reviews
Rating 2 - Terrible. 13 out of 147 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything withing normal
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Adán

Liked: Cleanliness, staff & service, property conditions & facilities
g
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Ernesto

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room requires an update old furniture and neglected. No towels or hot water available in the room.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

José Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are not in good condition.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Karl

Liked: Cleanliness
Room was as clean, and staff was friendly. In the early morning, the water to the bathroom sink began to leak. The floor in the bathroom was lower than the remainder of the unit. There was about one centimetre of water on the floor. We quickly lifted everything from the floor and left. There was no compensation for the morning inconvenience.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
A lot of noise, dirty room, horrible experience.
Verified

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Carlos Adrian

Liked: Cleanliness, property conditions & facilities
Buena atención, habitación con lo indispensable. Precio bastante accesible
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martha S

Liked: Cleanliness, staff & service
Disliked: Amenities
El personal es muy amable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Servicio extraordinario
Stayed 2 nights in Dec 2025
Verified

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities
impecable un buen hotel pero n onos avisaron, no habia desayuno bufet, y eldia 25 de diciembre no hubo servicio
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service
Un hotel ya con tiempo, en general bueno, buen servicio, y limpio, aunque le falta mantenimiento y suena un compresor por la noche y la madrugada
Stayed 1 night in Dec 2025
Verified

6/10 Okay

IVAN

Liked: Cleanliness, amenities
Todo ok
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities
Excelente opción para cuando manejas mucho tiempo y llegar a descansar a un hotel limpio y que si descansas
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sin comentarios
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Soluciones y abastecimientos industriales y mineras

Liked: Staff & service
Disliked: Property conditions & facilities
Buena ubicación pero las instalaciones y los inmuebles son viejos
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Juan

El costo de la noche en habitación para una persona no vale lo que cobraron, 1100 pesos mexicanos. La habitación en la que estuve solo una pequeña barra de jabón para manos y baño. La TV sin funcionamiento. Con poca higiene. La expedición de mis facturas por hospedaje y servicio del restaurante quedaron de enviármelas el mismo día en la tarde y aún no me llegan. El desayuno incluido en el precio de la habitación consistió en un café, dos bolillos con mantequilla y dos pedacitos pequeños de melón y dos pedacitos pequeños de sandía.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

AMALIO ALONSO

Liked: Cleanliness, staff & service
Disliked: Amenities
desayuno 6.30 am , el continental es escaso, falta un jacussi, estacionamiento muy pequeño
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación en el centro de San Juan del Río
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Pablo Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Todo correcto
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jazmín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado el lugar para descansar
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jorge armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nunca me salio agua caliente en regadera
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Hugo

Liked: Staff & service
La alberca no se puede utilizar pues está muy sucia y muy malo el internet
Stayed 2 nights in May 2025