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Hecthorny San Carlos Tequisquiapan, BW Signature Collection

3.5 star property

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Photo gallery for Hecthorny San Carlos Tequisquiapan, BW Signature Collection

Outdoor pool
Property entrance
Suite, 1 King Bed, Non Smoking, Hot Tub
Lobby
Master Suite | Jetted bathtub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
H Colegio Militar 7 Col. Centro, Tequisquiapan, QUE, 76750
  • Place, La Pila Park
    ‪2 min walk‬
  • Place, Tequisquiapan Handicraft Market
    ‪5 min walk‬
  • Place, Church of Santa Maria
    ‪5 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪74 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hecthorny San Carlos Tequisquiapan, BW Signature Collection

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a business center, and a children's pool are onsite.
Hecthorny San Carlos Tequisquiapan, BW Signature Collection offers 53 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Tequisquiapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 8 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hecthorny San Carlos Tequisquiapan, BW Signature Collection. During your stay, you're just a quick walk from La Pila Park. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, body scrubs, or body wraps at the spa
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 3-minute walk from La Pila Park and 7 minutes by foot from Church of Santa Maria
Hecthorny San Carlos Tequisquiapan, BW Signature Collection offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. Business amenities include a business center and a meeting room.

WiFi and wired Internet are free in public spaces. A children's pool, a vending machine, and multilingual staff are also featured at the business-friendly Hecthorny San Carlos Tequisquiapan, BW Signature Collection. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tequisquiapan hotel is smoke free.

La Spezia - Onsite restaurant.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • La Spezia

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

San Carlos Tequisquiapan
Best Western Tequisquiapan
Hotel San Carlos Tequisquiapan Hotel
Hotel San Carlos Tequisquiapan Tequisquiapan
Hotel San Carlos Tequisquiapan Hotel Tequisquiapan

Hecthorny San Carlos Tequisquiapan, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 152 out of 314 reviews
Rating 8 - Good. 99 out of 314 reviews
Rating 6 - Okay. 38 out of 314 reviews
Rating 4 - Poor. 14 out of 314 reviews
Rating 2 - Terrible. 11 out of 314 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was quick but the room was clean and comfortable. There was air conditioning! And a nice coffee stop about two blocks down the street.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really close to the event I was attending
Stayed 1 night in May 2024
Verified

8/10 Good

Darrel

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elsa

Liked: Cleanliness, staff & service, amenities
It is very well located, on a busy street and within walking distance from the city center. The only downside is the pillows were uncomfortable.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

J ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is comftable, is quiet and is ok spaces are small But is ok
Stayed 1 night in Sep 2024
Verified

8/10 Good

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located closely to the downtown (as almost everything in Tequisquiapan), the area is very quiet, the pool is clean with a tepid water (though very chloride). The only thing we didn't like was a continental breakfast, which only included a fruit plate with a toast, not even cereals or yogurt.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property cancel our breckfas because we used descount from Expedia.
Verified

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Humberto

Liked: Cleanliness, staff & service
The hotel is very conveniently located and the room was fine although a little bit noisy. Importantly, the bed was disastrous. Very slippery so it was impossible to keep the bedsheets in place. Limited parking. Breakfast cooker had no idea how to serve over easy eggs. I definitively will not return to this hotel and do not recommend it
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities
Cuando llegamos el aire acondicionado no funcionaba lo arreglaron pero nunca enfrió al 100, no había red de comunicación en el teléfono, y tampoco se pudo ver ninguna aplicación de streaming por qué no había red. Las camas solo 1 no estaba nada cómoda, la otra estába pasable. En fin, para lo que cuesta me quedo a de ver.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Es una buena opción precio / servicio
Stayed 1 night in Feb 2026
Verified

8/10 Good

Luis Raymundo

Liked: Cleanliness, staff & service
La habitación fue de muy buen tamaño, el estacionamiento muy cerca d ella recepción
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Mejoraría las habitaciones de manera que el ruido del exterior no entrará a las habitaciones como si las ventanas estuvieran abiertas, me tocó una habitación que daba a la calle principal y todo el ruido lo escuchaba como si estuviera afuera en la calle, escuche todo el ruido del exterior en todo momento y no logré descansar para nada. El personal fue muy amable en todo momento y la habitación estaba en buenas condiciones
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene cargador eléctrico. Eso fue bueno. Amables en recepción. Creo que precio elevado de 3,000 por una noche. Pero la demanda mandó ese fin de semana de la feria del queso y vino. A 4 cuadras del centro .
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen
Stayed 1 night in May 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena en general.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Minni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación. Los cuartos están muy bonitos y limpios. Desafortunadamente, la alberca estaba un poco sucia y no pudimos meternos, pero fuera de eso, excelente estancia.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Lett

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Se escucha el ruido de una habitación a otra
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel medio viejo , falta cuidar el estado de habitaciones , limpio , personal atento y amable . Buena ubicacion , caro para el estado y conservacion de las habitaciones .
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones excelentes, la habitación muy bonita, amplia y limpia. Definitivamente regresaré
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lluvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Está bien ubicado, llegamos al centro caminando en 10 min, de la terminal de autobuses caminando hicimos 15 min, en general es cómodo, no probamos la alberca hacía mucho frío y no está climatizada
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Daniel Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy limpio
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está súper bien. Está a dos cuadras del centro. Todo el staff super amable. Lo uuunico es que los colchones y las almohadas están duros. Fuera de eso, toda la experiencia muy buena!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Buen hotel
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Dayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel y ubicación
Stayed 1 night in Nov 2024