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Hotel Úrsula Concept

2.5 star property

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Photo gallery for Hotel Úrsula Concept

An entrance with a stone floor, a large chandelier, and a view of the courtyard with potted plants and outdoor seating.
A reception area with a reception desk, a bench, and a door leading to a hallway.
A bedroom with a bed, a bench, a painting, and a view of the outside.
A modern bathroom with a freestanding bathtub, a round mirror, and a black marble countertop.
A restaurant with multiple tables and chairs, a patterned floor, and a ceiling with skylights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle Independencia 131,La Santa Cruz, Centro, Querétaro, QUE, 76020
  • Place, Templo y Convento de la Santa Cruz
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪9 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪9 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪48 min drive‬

Room options

View all photos for Basic Single Room

A bedroom with a bed, bedside table, and a wall-mounted artwork.

Basic Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with a bed, a bench, a painting, and a view of the outside.

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Room

A bedroom with a bed, two pillows, a headboard, and two abstract paintings on the wall.

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

A bedroom with a bed, a bench, a wall art piece, and a hanging light fixture.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room

A bedroom with a bed, a headboard, a painting, a wardrobe, and a bedside table with a lamp.

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a bed, a television mounted on the wall, a wooden nightstand, and a wooden door.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Úrsula Concept

Along with a restaurant, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include tour/ticket assistance and multilingual staff assistance.
Hotel Úrsula Concept offers 6 air-conditioned accommodations with blackout drapes/curtains. Beds feature down comforters. 32-inch LCD televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hotel Úrsula Concept, you're just a quick walk from Aqueduct of Santiago de Querétaro. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a multilingual staff and coffee/tea in a common area
  • Steps from Templo y Convento de la Santa Cruz and Plaza de Los Fundadores
There's a restaurant on site, as well as a snack bar/deli. A free manager's reception is offered daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Úrsula Concept.

This Querétaro hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Úrsula Concept has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 10:30 PM (MXN 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Úrsula Concept

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 4000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 250 per day (164 ft away; open 8:00 AM to 10:30 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Úrsula Concept Hotel
Hotel Úrsula Concept Querétaro
Hotel Úrsula Concept Hotel Querétaro

Hotel Úrsula Concept Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Steven

Liked: Amenities
It is very clean, the bed was great and all in an historic home that has been converted to a charming family run boutique quality hotel. It is very close to an historic church with its huge plaza filled with families and activities and comfortable benches.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attitude from staff. Location is great, Lot of places are very near. Rooms are small but very cozy.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
This hotel would be an excellent value just for the central location across from Plaza Fundadores. But along with that, comes the most accommodating staff I've ever had the pleasure of staying with. They made me feel genuinely valued, and are quick to service the room (even when I made a mess with the shower water. Breakfast vouchers are given to top-notch restaurants. Would definitelu stay here again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Carlos Tadeo

Liked: Cleanliness, amenities, property conditions & facilities
Great attention from everyone
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Nilza

Liked: Cleanliness, staff & service, amenities
El baño un poco sucio, el chico de recepción excelente! Super atento. La comida en el restaurante muy rica.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Oscar

Liked: Cleanliness, property conditions & facilities
Buen lugar pero poca privacidas y estacionamiento
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sumaria que la comida es buena asi como su personal
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ingrid Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo increíble. Las habitaciones hermosas
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

El hotel cómodo, bonito y como esta nuevo, realmente esta bien.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente atención del personal.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Judá

Stayed 1 night in Oct 2024
Verified review

8/10 Good

ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023