This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a garden and a front-desk safe.
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Free continental breakfast available daily 7:00 AM to 10:00 AM
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Accessibility
Area rugs in room
No lift
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV with cable channels
More
Portable fan
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: MXN 300 per pet, per night, plus a deposit of MXN 500 per stay
Only dogs and cats are allowed
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: MXN 500 per stay
Pet fee: MXN 300 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
We should mention
Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Affordable luxury in beautiful and rustic Queretaro downtown. Close walking distance all around downtown and no transportation needed. Plenty to eat all around, and lots of night life activities.
I had a wonderful stay at Kuku ruku. My room was big and clean. The staff was helpful and friendly and the area was easily walkable to great restaurants and museums.
It was very good value for money, and the hotel is in a superb location. Rooms are good, they may need a little bit of maintenance - small details.
My only complaint is parking: 350 MXN night, and the parking garage is 4 blocks away
It was great and lovelu 15 years ago when I visited for the first time. August 2025, was a different story, it has leaks, spots in walls and seilings, depressing.
A good place with basic services. You have a bed, a bathroom and toilette. Place has a very rustic image. Seems cool. Only thing could be improved is the cleanliness/ maintenance of the room. Other than that, a great option to stay one night at a very low cost.
Nice hotel. Good value. The rooms without windows are smelly and stuffy. We left the door open and fan on as much as possible. Might be worth paying a bit extra for a room with a window. Rest of the experience was really nice.