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NH Queretaro

Property class: 3.5

Choose dates to view prices

Photo gallery for NH Queretaro

A buffet with various food items and drinks.
A modern hotel room with a large bed, a flat-screen TV mounted on a wooden panel, a desk with a chair, and a large window with curtains.
A hotel reception desk with two staff members, a marble wall with abstract art, and a sign for 'NH HOTELES'.
A multi-story hotel with a modern facade, featuring a mix of rectangular and square windows.
A compact walk-in closet with wooden shelving, a hanging rack, and a shoe rack.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. 5 de Febrero 1303, Querétaro, QUE, 76138
  • Place, Cerro de Las Campanas National Park
    ‪8 min drive‬
  • Place, Autonomous University of Querétaro
    ‪9 min drive‬
  • Place, Corregidora Stadium
    ‪20 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a large bed, a bedside table, a chair, and a TV mounted on the wall.

Standard Room

8.8 out of 10
Excellent
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a large bed, a flat-screen TV mounted on a wooden panel, a desk with a chair, and a large window with curtains.

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A neatly made bed with white linens, a small bedside table with a vase of flowers, and a wall with green patterned wallpaper.

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (Extra Bed 3 adults)

A modern hotel room with a large bed, a bedside table, a chair, and a TV mounted on the wall.

Standard Room (Extra Bed 3 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

A modern hotel room with a large bed, a flat-screen TV mounted on a wooden panel, a desk with a chair, and a large window with curtains.

Junior Suite (Extra Bed 2 adults + 1 child)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (Extra Bed 3 adults)

A modern hotel room with a large bed, a flat-screen TV mounted on a wooden panel, a desk with a chair, and a large window with curtains.

Junior Suite (Extra Bed 3 adults)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room (Extra Bed 4 adults)

A modern hotel room with a large bed, a bedside table, a chair, and a TV mounted on the wall.

Standard Room (Extra Bed 4 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for standard room

Down duvets, minibar, in-room safe, desk

standard room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 King Bed
  • Free Wi-Fi

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About this property

NH Queretaro

A restaurant, a 24-hour fitness center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
NH Queretaro offers 140 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the helpful staff at NH Queretaro. During your stay, you'll be within walking distance of Autonomous University of Querétaro. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at NH Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Cerro de Las Campanas National Park and a few minutes from Autonomous University of Querétaro
  • Cats and dogs welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Queretaro. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Querétaro hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
NH Restaurant - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 380 to 420 for adults and MXN 380 to 420 for children
  • A restaurant

Restaurants on site

  • NH Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegetarian breakfast available
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 380 to 420 for adults, and MXN 380 to 420 for children
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Nh Queretaro
NH Queretaro Hotel
NH Queretaro Querétaro
NH Queretaro Hotel Querétaro

NH Queretaro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 997 reviews
Rating 8 - Good. 326 out of 997 reviews
Rating 6 - Okay. 100 out of 997 reviews
Rating 4 - Poor. 49 out of 997 reviews
Rating 2 - Terrible. 44 out of 997 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was excellent, from the staff to the room. The great part about this hotel is they provide everything you may need.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park, nice hotel for a quick stop if you are traveling
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

ALDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent, clean, good located perfect recommend
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, loved the room, they treated my dog like a queen, loved it!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and clean. Courteous staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

John

breakfast, gym and staff excellent
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, people were very nice and amicable, we travelled with my dog and they made her feel super special.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast, gym, location
Stayed 1 night in May 2024
Verified review

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2024
Verified review

8/10 Good

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, price and service
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceded my expectations, very clean and hassle free.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time ive stayed at this location, was amazing brealfast is definitely worth the add on. Great location for those using the local bus transportation to get to small towns in the surrounding area. Would recommend 10/10
Stayed 3 nights in Oct 2023
Verified review

4/10 Poor

Erendira

The breakfast was offered from 6-12 noon; except by 9am there already no sufficient food. The room was not ready and had to take what was already available, bear in mind we arrived at 6 pm.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, except for the construction outside the hotel
Stayed 7 nights in Nov 2023
Verified review

4/10 Poor

Lorena

Liked: Amenities
Restroom
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Isaid

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Jorge Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Carolina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
M
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Estela May

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I rented the room for a coworker on a business trip, and the bed had bugs!
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Family

Disliked: Amenities
Lack of dining options, no swimming pool, the construction outside was loud and kept us awake throughout the night
Stayed 1 night in Jul 2024