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One Querétaro Plaza Galerías

3.0 star property

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Photo gallery for One Querétaro Plaza Galerías

Reception hall
Standard Room, 2 Double Beds | View from room
Restaurant
Check-in/check-out kiosk
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Av. 5 de Febrero 108-A Col Ninos Heroes, Querétaro, QUE, 76010
  • Place, Galerías Querétaro Shopping Center
    ‪9 min walk‬
  • Place, Autonomous University of Querétaro
    ‪14 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(15 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | View from room

Standard Room, 2 Double Beds

  • City view
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

One Querétaro Plaza Galerías

Along with a 24-hour business center, this smoke-free hotel has a business center and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
One Querétaro Plaza Galerías offers 126 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

With your stay at One Querétaro Plaza Galerías, you'll be connected to a shopping center and within walking distance of Galerías Querétaro Shopping Center. Free breakfast, free WiFi in public areas, and a 24-hour business center are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Within a 15-minute walk of Galerías Querétaro Shopping Center and Autonomous University of Querétaro
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly One Querétaro Plaza Galerías.

This 3-star Querétaro hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Late night fare is available from room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Plaza Galerías Querétaro
One Querétaro Plaza Galerías Hotel Queretaro
One Querétaro Plaza Galerías Hotel
One Querétaro Plaza Galerías Queretaro
One Querétaro Plaza Galerías
One Queretaro Plaza Galerias
One Querétaro Plaza Galerías Hotel
One Querétaro Plaza Galerías Querétaro
One Querétaro Plaza Galerías Hotel Querétaro

One Querétaro Plaza Galerías Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 311 out of 1003 reviews
Rating 8 - Good. 316 out of 1003 reviews
Rating 6 - Okay. 197 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Jesus

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación era muy pequeña y sucia. Creo que nunca han limpiado abajo de las camas. Las paredes del baño sucias, los pisos viejos y con falta de mantenimiento en todo el cuarto. Mala experiencia
Stayed 1 night in Dec 2025

10/10 Excellent

Victor Isaac

Stayed 2 nights in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Aug 2025

6/10 Okay

JAIME

Travelled with family
Liked: Amenities
De llamar la atención el estado de limpieza de áreas comunes, elevadores, pasillos y comedor sucios.
Stayed 2 nights in Aug 2025

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025

2/10 Terrible

Jose Alejandro

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El clima no servía
Stayed 1 night in May 2025

10/10 Excellent

Jing

Stayed 1 night in Dec 2024

10/10 Excellent

Luis Ángel

Liked: Amenities, property conditions & facilities
Bien, un poco antiguo el hotel pero bien
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Antonio

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

8/10 Good

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the management team are fantastic.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
No cart for luggage
Stayed 1 night in Jul 2024

8/10 Good

Balkis De Guadalupe

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bueno para una noche, sólo que un elevador no servía y por la mañana era difícil la movilidad. Ofrecen descuento en el restaurante del hotel fiesta, pero no lo recomiendo, el servicio muy lento y había cucarachas en las mesas.
Stayed 2 nights in Jun 2024

2/10 Terrible

Maria Ytzel

Stayed 1 night in Mar 2024

6/10 Okay

Lester

Stayed 1 night in Mar 2024

8/10 Good

Gloria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property lack of maintenance.
Stayed 1 night in Jan 2024

4/10 Poor

Ana

Stayed 1 night in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2023

4/10 Poor

Gerardo

Not impressed
Stayed 1 night in Dec 2023

10/10 Excellent

ISMAEL

Stayed 1 night in Oct 2023

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super cool they’ll get you an Uber (avoid taxis) super helpful you’re a taxi ride away from work centro not waking distance at all overall property is good and clean
Stayed 2 nights in Apr 2023

6/10 Okay

Anelvi

Stayed 1 night in Apr 2022

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities

Needs improvement

The only thing that was not clean was the floors there were greasy! The beds were so so wish they were a little more comfortable.
Stayed 1 night in Dec 2021

8/10 Good

Lorenzo

Stayed 1 night in Dec 2021