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Quinta del Lago

3.5 star property

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Photo gallery for Quinta del Lago

Reception
Exterior
Meeting facility
Presidential Suite
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View in a map
Calle Pohang #134, Carr. SLP-Querétaro Km 26.5, Querétaro, QUE, 76220
  • Place, Querétaro Industrial Park
    ‪3 min drive‬
  • Place, Bicentennial Park
    ‪8 min drive‬
  • Place, University of the Valley of Mexico Querétaro
    ‪14 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Quinta del Lago

Along with an outdoor pool, this hotel has a 24-hour business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Quinta del Lago offers 9 accommodations with complimentary bottled water and hair dryers. Televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. This Querétaro hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Quinta del Lago, you'll be close to Querétaro Industrial Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute drive from Querétaro Industrial Park and 8 minutes from Templo de San Francisco
  • Airport shuttle service available for a fee
Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Quinta del Lago. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Querétaro hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quinta del Lago

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 250.0 per stay.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 550.00 per vehicle (roundtrip)
  • Crib (infant bed) fee: MXN 250.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Quinta Lago Hotel Queretaro
Quinta Lago Queretaro
Quinta del Lago Hotel
Quinta del Lago Querétaro
Collection O Quinta del Lago
Quinta del Lago Hotel Querétaro

Quinta del Lago Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 106 reviews
Rating 8 - Good. 28 out of 106 reviews
Rating 6 - Okay. 17 out of 106 reviews
Rating 4 - Poor. 16 out of 106 reviews
Rating 2 - Terrible. 17 out of 106 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

JOSE

X
Stayed 1 night in Dec 2024
Verified

8/10 Good

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not restaurants available
Stayed 1 night in Aug 2024
Verified

8/10 Good

GIOVANA ALEJANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
agradable
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Rozita

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
No hot water, we stay behind the door for 45 minutes as nobody was in the office for open the door
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Axel

Liked: Cleanliness, staff & service
The condition of the hotel was not the freshest at the time of our stay. It has great potential and many nice amenities. Unfortunately, over the course of the pandemic, the condition of these many beautiful little details has deteriorated further and further from its original state. There is often a lack of maintenance and care in many places, as well as a lack of attention to detail. The journey to the hotel was an absolute disaster, as the road was washed out by heavy rain and off-road skills were required. Halfway between the main road and the hotel, we were in disbelief that we were still on the right track. The owner will probably have to do it again if he wants to keep the hotel's stars. The manager recommended some very good restaurants nearby for the evening. The Pizzaria Trattoria del lago can be described as "very good". The breakfast included in the price consisted of good coffee, toast and jam. You were encouraged to help yourself to the toaster. It was like staying in an "exclusive youth hostel". The view of the nearby lake from the room and the chirping of the birds made it easy to get over everything. It was a lovely stay and we were able to enjoy the peace and quiet and the natural surroundings.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Juan Luis

Liked: Cleanliness, staff & service
Disliked: Amenities
Esta un poco abandonado, las fotos no coinciden con la instalaciones, yo buscaba hotel con alberca y no funcionaba.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Cuauhtemoc

Disliked: Cleanliness, amenities, property conditions & facilities
El mismo día fuimos 3 amigos, a 2 nos toco una habitación horrible y a 1 le toco habitación bonita. Hablando de la habitación que me toco a mi; paredes con humedad, habia una taza de baño a media habitación y las sabanas de las camas estaban manchadas, percuididas y horriblemente sucias.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Emanueru

Me comentan que Expedia canceló mi reservación que por eso no tenían mi reservación, tuve que buscar otro hotel. Y aún no me han devuelto mi dinero.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dante

Liked: Cleanliness, amenities, property conditions & facilities
Me gusto gracias por atendernos tan tarde
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Eric Ivan

Liked: Cleanliness, staff & service, amenities
Que hubiera agua caliente para bañarse en todo momento, pues por la mañana no estaba caliente
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Emmanuel

Disliked: Cleanliness, amenities, property conditions & facilities
En mi caso fui a una boda, este hotel quedaba cerca de la hacienda Jofre, por lo que lo tomamos. El dia de la boda, nos quedamos sin agua fría y poca caliente, por lo que fue un tema para poder alistarnos y estar en tiempo; Cuando recibí respuesta de los encargados, ya tenía que salir al evento. El lugar esta muy bonito, sin embargo, le hace falta mantenimiento a muchas areas tanto del exterior, como de los cuartos.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Joel

Liked: Cleanliness, staff & service
Había elegido el lugar porque contaban con alberca, pero estaba sucia y le estaban dando mantenimiento
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Regina

Liked: Amenities, property conditions & facilities
Un lugar que da paz
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación estaba cómoda solo la televisión no prendia
Stayed 1 night in May 2025
Verified

4/10 Poor

Alberto J

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservé una Master Suite esperando una experiencia de calidad, acorde al nivel que este tipo de habitación sugiere. Lamentablemente, la experiencia estuvo muy por debajo de lo esperado. Desde la llegada, el servicio dejó mucho que desear: el internet simplemente no funcionaba, lo cual fue un problema importante ya que requería conectividad constante por motivos de trabajo. Además, el baño de la suite no tenía agua caliente, una falla inaceptable para cualquier categoría de habitación, y especialmente para una supuestamente “premium”.
Stayed 2 nights in May 2025
Verified

8/10 Good

Luis Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno lo recomiendo

Buena
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy relajante

Excelente lugar, muy relajante.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Lourdes Verónica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No reconocieron la reservación, tuve que pagar de nuevo en efectivo, la dueña es una persona grosera y prepotente, la propiedad no tiene nada que ver con las fotos es fraude y su coraje fue porque dice que su tarifa es de 2 mil pesos y que Expedia regala su propiedad al dar un costo tan bajo, no me dieron acceso a mi habitación hasta las 11 de la noche y todo el tiempo hubo ruido no nos dejaron dormir y la cama súper incómoda. No recomiendo este hotel para nada hasta los empleados se quejaron del trato que les da la dueña. Los empleados fueron amables pero las instalaciones y la dueña son horribles y no vale la pena pagar por hospedarte en un lugar horrible. No nos dieron el desayuno continental que decía la página de Expedia que incluía la noche de hospedaje un total fraude
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Rodrigo Gabriel

Liked: Cleanliness, staff & service, amenities
El servicio estuvo bien, el único inconveniente fue que en una de las habitaciones que pedí me entregaron toallas rotas, los instrumentos de limpieza personal (jabón y papel higiénico) estaban llenos de polvo y no contaba con agua.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Ana Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegue a la 1 ya que previo me comuniqué para ver si podía hacer check in antes y me comentaron q si. El lugar está muy descuidado,la alberca sucia y nada q ver con las fotos q hay en la página
Stayed 1 night in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Todo muy bien muy agusto sin problema me volvería a hospedar
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Alejandro Rafael

Disliked: Staff & service, property conditions & facilities

Buena vista al lago, mal servicio.

Cuándo llegamos no había personal suficiente, una sola persona para recibir, entregar habitación etc. se tardaron mucho en atendernos. Prometen desayuno incluido pero el desayuno era solo café y pan con mermelada. El tostador no funcionaba bien y ni siquiera servilletas pusieron y no había nadie a quien pedir apoyo. El lugar es bonito pues está junto al lago. Pero atención y el servicio no es nada recomendable.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Jesús Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia y comodidad

En general fue una estancia buena y placentera. Volvería a hospedarme aquí sin problema alguno
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, solo que en la página menciona que el desayuno está incluido y lo que nos ofrecieron fue pan tostado. Pero las instalaciones son tal y como se muestran.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación amplia, privacidad
Stayed 1 night in Dec 2024