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Hotel Vintage "Rialto"

3.0 star property

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Photo gallery for Hotel Vintage "Rialto"

Interior detail
Presidential Studio Suite, 1 Bedroom | Bathroom
Presidential Studio Suite, 1 Bedroom
Presidential Studio Suite, 1 Bedroom | Television
Luxury Studio Suite | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
12 Avenida 10-40, Zona 1d, 2.5 cuadras del parque central, Quetzaltenango, Quetzaltenango
  • Place, Quetzaltenango Central Park
    ‪3 min walk‬
  • Place, Quetzaltenango Cathedral
    ‪3 min walk‬
  • Place, La Democracia Market
    ‪16 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪5 min drive‬

Room options

View all photos for Presidential Studio Suite, 1 Bedroom

Presidential Studio Suite, 1 Bedroom

Presidential Studio Suite, 1 Bedroom

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite

Premium Studio Suite

Premium Studio Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite, 1 Bedroom, Connecting Rooms, City View

Family Studio Suite, 1 Bedroom, Connecting Rooms, City View

Family Studio Suite, 1 Bedroom, Connecting Rooms, City View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

View all photos for Family Twin Room, 1 Bedroom, Accessible Bathtub, City View

Family Twin Room, 1 Bedroom, Accessible Bathtub, City View

Family Twin Room, 1 Bedroom, Accessible Bathtub, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 King Beds OR 1 Twin Sofa Bed

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About this property

Hotel Vintage "Rialto"

Colonial hotel with a full-service spa and a 24-hour front desk
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Hotel Vintage "Rialto" offers 5 accommodations with hair dryers and irons/ironing boards. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads.

This Quetzaltenango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hotel Vintage "Rialto", you're just a quick walk from Quetzaltenango Central Park. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Indulge with manicures and pedicures, facials, or aromatherapy at the spa
  • Amenities include a front-desk safe, laundry facilities, and an ATM
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from Quetzaltenango Central Park and 3 minutes by foot from Quetzaltenango Cathedral
Hotel Vintage "Rialto" offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and a garden are also featured at Hotel Vintage "Rialto". Parking is available for a fee. A complete renovation of Hotel Vintage "Rialto" was completed in January 2021.

Smoking is allowed in designated areas at this 3-star Quetzaltenango hotel.

Hotel Vintage "Rialto" has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GTQ 25 per stay); reservations required
  • Covered valet parking on site (GTQ 25 per stay)
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1880
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - January 2021

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 100.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: GTQ 25 per stay
  • Nearby parking fee: GTQ 25 per stay (10 ft away)
  • Rollaway bed fee: GTQ 100.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Boutique El Rialto
Suites Boutique las Flores
Hotel Boutique "El Rialto"
Hotel Vintage "Rialto" Hotel
Hotel Vintage "Rialto" Quetzaltenango
Hotel Vintage "Rialto" Hotel Quetzaltenango

Reviews

Hotel Vintage "Rialto" Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

Reviews

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but cuddly. I really enjoyed staying there. Close to everything. I love that they have everything old fashion
Stayed 1 night in May 2025

2/10 Terrible

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel is a trap! Son not book this place there are only 2 rooms and is dirty! The bed sheets are not changed at all. This is not a hotel is a house please remove this post Expedia. They had stolen our suitcases we had to call the police and open a demand it was awful the worse experience we ever had. They are not a hotel they are not registered in the city as a Hotel nor have regulations. Please be careful with these people they are scammers.
Stayed 1 night in Aug 2024

6/10 Okay

Julio, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities
If you’re not into rustic-like stays, move on. The place offers great location WiFi, excellent full breakfast, lovely outdoor sitting area and a helpful, lovely staff. It is three blocks from the historic central area where you can find dining, shopping, bakeries, bars, money exchange and more. It is noisy from outside traffic but nothing a good pair of ear-plugs can’t handle. It has a lot of potential with many needed upgrades but for the money, location and staff; it is a good option for the adventurous soul. Linens and pillows need to be replaced though the mattress was very comfortable. Again, with some needed upgrades this place could be a real gem!
Stayed 3 nights in Aug 2024

10/10 Excellent

javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never think the hotel will be that great to when I walking In there the hotel is super beautiful and is great staff is great and friendly is a small hotel not that crowded is great compare to others hotel I stay there I will go back when I go back to that city you will like to take pictures everywhere is close to everything breakfast was great coffee and everything Oscar was a great person greeting us and friendly we went for for 3 nights but decided to stay another night to relax . Great place I will recommend it to everyone family or single or couples .
Stayed 3 nights in Mar 2024

2/10 Terrible

Tania

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I Che led in around 1:58 check in time was 2pm. The receptionist had no idea I was coming and had me wait for her to clean the room. I left to explore the city and when I came back there was no light and no one to be found in the property, tonight is night 2 and there was no light or power and no one is at the property. I tried to contact the owner and no one is answering the phone
Stayed 2 nights in Sep 2023

8/10 Good

Norma A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo y personal muy amable

Stayed 1 night in Aug 2023

6/10 Okay

Regine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is beautiful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot in Xela

Absolutely lovely hotel very near the city center! I was only here 1 night but it was perfect and would have been very happy to have been able to stay longer. The room was huge, the bed was amazingly comfortable, the shower worked well, the outdoor space was great - I couldn't have asked for anything more.
Stayed 1 night in Jun 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Maria Magdalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

César

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Una propiedad muy linda, y personal amable.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Esta muy bien muy atentos
Stayed 1 night in Mar 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente infraestructura tipo colonial única en el corazón de Quetzaltenango. Habitación espaciosa y muy bien diseñada.
Stayed 2 nights in Nov 2024

2/10 Terrible

Juana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuve un accidente. Llamé y no me cancelaron la reservación y ya la tenía pagada. Qué desastre
Stayed 1 night in Oct 2024

6/10 Okay

Natascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leider entsprach das Zimmer nicht der Beschreibung auf Hotels.com, sprich es gab keine Badewanne o im Zimmer bei der Junior Suite:-(. Habe dieses Hotel nur deshalb gebucht und freute mich riesig darauf, die Enttäuschung war dementsprechend gross. Leider abends auch entweder gar kein Wasser oder nur kalt, was bei den Temperaturen (im Zimmer nachts um die 10-12 Grad) auch nicht so toll war. Ansonsten war das Zimmer wie abgebildet. Toller Vintage-Look und das Bett super bequem. Auch das Frühstück war fantastisch und sehr reichhaltig. Lage eigentlich top, nur dass man das Gefühl hatte, der Chickenbus fährt ins Zimmer wenn er vorbeiratterte und alles wackelte
Stayed 7 nights in Feb 2024

8/10 Good

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Stayed 2 nights in Dec 2021

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021