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Chilcabamba Lodge

2.5 star property

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Photo gallery for Chilcabamba Lodge

Restaurant
Reception
Fireplace
Superior Room, Balcony, Mountain View | View from room
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Porvenir, Machachi
  • Place, Santa Rita Ecological Reserve
    ‪9 min drive‬
  • Place, Condor Machay Waterfall
    ‪14 min drive‬
  • Place, Cotopaxi National Park
    ‪19 min drive‬

Room options

View all photos for Superior Room, Balcony, Mountain View

Terrace/patio

Superior Room, Balcony, Mountain View

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony

Deluxe Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View

  • Garden view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Garden View

Family Suite, 2 Bedrooms, Balcony, Garden View

Family Suite, 2 Bedrooms, Balcony, Garden View

  • Garden view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Chilcabamba Lodge

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free lodge. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Chilcabamba Lodge offers 14 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary bottled water. Rooms open to balconies. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Chilcabamba Lodge. During your stay, you'll be close to Santa Rita Ecological Reserve. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include supervised childcare, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 8 minutes by car from Santa Rita Ecological Reserve and 9 minutes from Condor Machay Waterfall
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, an arcade/game room, and gift shops/newsstands are also featured at Chilcabamba Lodge. Self parking is free. A complete renovation of Chilcabamba Lodge was completed in June 2022.

This Machachi lodge is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Chilcabamba Lodge has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.25 for adults and USD 8.13 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of USD 27.50; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Cooking classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 3 buildings
  • Built in 2009
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private or shared bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Fireplace
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: USD 45 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chilcabamba Lodge

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.25 for adults and USD 8.13 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 4)
  • Late check-in fee: USD 45 for check-in between 11:00 PM and 7:00 AM
  • Hosted evening meal: USD 27.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Chilcabamba Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Chilcabamba Lodge Machachi
Chilcabamba Lodge
Chilcabamba Machachi
Chilcabamba
Chilcabamba Lodge Lodge
Chilcabamba Lodge Machachi
Chilcabamba Lodge Lodge Machachi

Chilcabamba Lodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 64 out of 69 reviews
Rating 8 - Good. 3 out of 69 reviews
Rating 6 - Okay. 1 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It's was a wonderful stay with great personnel!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Arantxa

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice and clean hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. Very friendly staff!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay near Cotopaxi

A beautiful property in a stunning location. The staff did everything to make my stay comfortable and fun.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
What a gorgeous property and beautiful room. The food was delicious and the staff is super friendly and accommodating.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with amazing views. Meals were fabulous and staff was incredibly helpful
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Rema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel we stayed at in Ecuador. We had expectations based on pics but the reality was even better. Extremely clean, fabulous staff, very comfortable common area. Easy drive to the volcano.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lodge with amazing views of Cotopaxi. Rooms are cold, but have a very cosy wood-burning stove. Great place to explore the park and enjoy the tranquility of the area.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place. Wonderful food, wood stoves for heat Sign up for their tours. I had the nicest woman guide. I saw condors & waterfalls.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property. Customer service was amazing.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, 2 nights was not enough. Jessica and the team really made me and my family very welcome. Excellent breakfast and dinner with amazing views of the 5 volcanoes and plenty of activities to do in the area. Would love to go back one day.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Rosalinda

Liked: Cleanliness, property conditions & facilities, room comfort
Wood burning heat
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful location. The lodge itself is super cute and comfortable. The communication with the property was easy. The food was delicious. Would definitely stay here again and would love to spend more time relaxing by the fire.
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Qassam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, food, view of cotopaxi, fireplace My only feedback is investing in having quieter rooms because i can still hear others. Also, have more signs in the park to make it easier to find the hotel
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Conradin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel at home in the middle of rugged nature.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Shahed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place with quality food. The staff are super nice and helpful. The rooms are clean and spacious. The natural beauty around the hotel is breathtaking. Highly recommended. I would come back to this place.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the lodge was out of this world. The staff are amazing and care for every need. Couldn’t fault a single thing! Food and drink was exceptional too! And the location is to be seen with your own eyes! Nothing can compare !
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024
Verified

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place with great service. The road to get there is not easy! But overall it helped our family relax with a fire place and great accommodation. Strongly recommended as in Ecuador the standards are not always consistent.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Carlos J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great days!

It is a beautiful place where you will enjoy the tranquility, the natural landscape and the warmth of the staff who work there. The logde is far from the road but it is worth it because you really disconnect from everything. The staff is very attentive and always ready to help, I really hope to return sometime with my family when we think about vacations.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thé Chilcabamba Lodge by far exceeded our expectations!!! The staff is incredibly helpful and friendly, the food is excellent and the dining room is warm and cosy. The lodge is an eclectic mix of hacienda with modern decor and design. The outside offers stunning views of Cotopaxi as well as Rumiñahui, Pasochoa and Sincholagua. Would definitely go back!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities
Had a wonderful 3 nights staying at Chilcabamba and exploring the area. The room was spectacular, newly renovated with a view to die for, a wood burning stove was lit for us before we returned each evening. The staff were all so kind and helpful, there are plenty of activities - just ask Jessica!!!! and we ended up having all our meals at the lodge as the food and wine was the best in the area. Highly recommend!!!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We spent two lovely nights at Chilcabamba. It's modern and comfortable, but also has character. The staff are very friendly and helpful. The lodge is in a spectacular setting in the countryside, with direct views of Cotopaxi but also another volcano, Pasochoa. Because of the altitude, the Cotopaxi area gets cool at night but the rooms have wood-burning stoves so stay warm. Chilcabamba also has a nice restaurant and comfortable lounge. Overall a lovely refuge on the fringes of the Cotapaxi national park. We hope to go back.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot recommend Chilcabamba enough.

Jesica and her team went above and beyond to provide an excellent 3 night stay with my two young children. The rooms were spacious and elegantly decorated, the food in the restaurant was delicious and local, and all the staff was extremely attentive to anything we needed during our stay. We arranged two day tours (Cotopaxi and Quilotoa) while there and they were excellent and well worth the cost (our guide was fantastic!). This is all not to mention the amazing views from the lodge. You won't regret choosing Chilcabamba!
Stayed 3 nights in Jul 2023