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HOTEL SANTA MARÍA BY LAUZA

3.0 star property

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Photo gallery for HOTEL SANTA MARÍA BY LAUZA

A breakfast table with a city view, including buildings and mountains in the background.
A spacious living area with a fireplace, a sofa, a television, and a glass door leading to another room.
Classic Triple Room
A modern hotel building with a prominent sign reading "HOTEL SANTAMARTA".
A hotel room with two beds, a sofa, a small table, and a large window offering a city view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
N32-26 Inglaterra, Quito, Pichincha, 170515
  • Place, Parque La Carolina
    ‪5 min walk‬
  • Place, Chamber of Commerce of Quito
    ‪5 min walk‬
  • Place, El Jardin Mall
    ‪7 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪43 min drive‬

Room options

View all photos for Comfort Room, City View

A hotel room with a bed, a desk, a chair, a vase of flowers, a window with curtains, and a painting on the wall.

Comfort Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, City View

A hotel room with a bed, a sofa, a chair, a table, and a view of a cityscape.

Deluxe Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, 3 Bedrooms

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Family Quadruple Room, 3 Bedrooms

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with two beds, a large window with curtains, a painting on the wall, and a view of a cityscape.

Classic Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

HOTEL SANTA MARÍA BY LAUZA

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. Change of towels is available on request.
HOTEL SANTA MARÍA BY LAUZA offers 30 accommodations. Beds feature premium bedding. 60-cm LED televisions come with satellite channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at HOTEL SANTA MARÍA BY LAUZA, you're just a quick walk from Chamber of Commerce of Quito. You'll find features like free breakfast, free WiFi in public areas, and a free manager's reception. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, luggage storage, and wedding services
  • Within a 10-minute walk of Chamber of Commerce of Quito and Parque La Carolina
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and coworking spaces are available. Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. The business-friendly HOTEL SANTA MARÍA BY LAUZA also features a vending machine, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Quito hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
HOTEL SANTA MARÍA BY LAUZA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Limited on-site parking (max 6 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,292 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (102 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-width doorways (152 centimetre wide)

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm LED TV with satellite channels

More

  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 27 per room (one-way)
  • Laundry fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

HOTEL SANTA MARÍA BY LAUZA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

LAURA

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location. Hotel was under construction while we were there. And the staff was not prepared for the inconveniences altho they tried their best.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Edmond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it.

Pictures were not accurate.
Stayed 3 nights in Sep 2025
Verified review

2/10 Terrible

Jillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The photos did not match what we walked into. The room had a door handle lock, no deadbolt. The bathroom window was literal slats that didn’t seal closed. It was incredibly noisy and the beds were horrendous. The gentleman at the front was very nice but I didn’t feel safe enough to stay and ended up switching hotels
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Alan

Liked: Cleanliness, staff & service
El lugar esta bien ubicado, la habitacion es amplia con una mini refri y un calentador de agua para servirte un te, lo cual me pareció excelente para este frio. En la cama te hundes, hace falta cambiar el colchón, las sabanas, almohadas y toallas, ya cumplieron su ciclo. El baño siempre tenia un olor a humedad y caño. El agua caliente y la presion es buena. Las chicas de la recepcion son muy amables y te tratan con calidez. Esta bueno para pasar una o dos noches máximo.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es solo para dormir, espacio pequeño, el baño si bien limpio y agua caliente, la cama falta más comodidad, el desayuno muy bueno
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Personal en general muy amable y servicial. Pero en cuanto a camas, ropa de cama, almohadas y toallas necesitan un cambio a criterio personal.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación y camas limpias
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

thomy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, muy cordiales y atentos
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jairo Sidney

Liked: Cleanliness, staff & service, amenities
Excelente localização, atendimento cordial e atencioso das funcionárias Lorena e Catarina.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Mario

Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Patricia

Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ernesto Orlando

Stayed 3 nights in Jan 2026
Verified review

8/10 Good

NARCISA MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025