Hotel Dann Carlton Quito

5.0 star property

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Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(6 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (2 Double Beds)

Suite (2 Double Beds)

Suite (2 Double Beds)

  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Dann Carlton Quito

Luxury hotel with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Dann Carlton Quito offers 210 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has massage/treatment rooms. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Dann Carlton Quito. During your stay, you're just a quick walk from Parque La Carolina. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Luxemburgo Cafeteria, a brasserie that serves international cuisine
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Parque La Carolina and Naciones Unidas Boulevard
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Dann Carlton Quito offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3961 square feet (368 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Hotel Dann Carlton Quito. You'll have access to the health club at a partner property. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Quito hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Luxemburgo Cafeteria - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner.
Opera Restaurante - This fine-dining restaurant specializes in Fusion cuisine and serves lunch and dinner.
Europa Cafe - This delicatessen specializes in international cuisine and serves light fare only.
Liverpool Bar - This pub specializes in international cuisine and serves light fare only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Europa Cafe
  • Liverpool Bar
  • Luxemburgo Cafeteria
  • Opera Restaurante

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (3,961 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
  • Resort fee: USD 1.22 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 38 per vehicle (maximum occupancy 3)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hotel Dann Carlton Quito offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carlton Quito
Dann Carlton Hotel Quito
Dann Carlton Quito
Dann Carlton Quito Hotel
Dann Quito
Hotel Carlton Quito
Hotel Dann Carlton Quito
Hotel Dann Quito
Hotel Quito Dann Carlton
Quito Dann Carlton
Dann Carlton
Hotel Dann Carlton Quito Hotel
Hotel Dann Carlton Quito Quito
Hotel Dann Carlton Quito Hotel Quito

Hotel Dann Carlton Quito Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Szu Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yummy breakfast

Wonderful hotel with a delicious breakfast buffet included. We were sad we couldn’t enjoy the last morning for breakfast because we had to leave super early for our flight. Would love to stay here again in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful, clean property with attention to every detail. Safe with security at the door, beautiful flower arrangements throughout the building, good breakfast buffet, comfortable accommodations, open floor plans in rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 9 nights in Jun 2025

4/10 Poor

SIMON

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The check-in front desk Joanna was unprofessional and needs customer service training. I just checked in, went in my room and found that the safe was not working, the phones were not working. I came down to tell her on the issue, rather than give us a new room,she insisted her bell boy could fix it, she made us go to the room again with the bell boy, obviously he couldn't fix it,and we had to come down again to get another room, we could have saved this unnecessary hassle and time, if she would of just gave us a new room. We were already exhausted from our flight and seriously avoided this hassle. She never apologized once! Not a good impression.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end hotel at reasonable prices. Excellent dining options. Staff was extremely helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Ignacio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos, Miami

Stayed 2 nights in Jun 2025

6/10 Okay

Daniel

Stayed 4 nights in Jun 2025

4/10 Poor

ALFONSO, Pembroke Pines

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel overall is good/average, however there was a problem with the pipes, and a terrible odor was perceived in the hallways and bedroom. I had to leave the hotel a day early and find accommodation somewhere else. Try to get my money back for that night but unfortunately it was prepaid.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos, Miami

Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and great dining options
Stayed 2 nights in Jun 2025

8/10 Good

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed the hotel. There were only a few problems. One is that the bed had a dent in it and that was uncomfortable. Also the AC LED light remained on and the it was not possible to turn it off which disturbed us at night. Finally the wifi signal wasn’t good and was really slow.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yi, Covina

Stayed 6 nights in Jun 2025

10/10 Excellent

Carlos, Miami

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos, Miami

Stayed 2 nights in May 2025

10/10 Excellent

Eliagne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó este hotel . La locación es espectacular y la atención que recibí fue increíble . Me quedaría de nuevo .
Stayed 4 nights in May 2025

10/10 Excellent

Rehana

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

paula

Liked: Staff & service, property conditions & facilities
Surrounding area lacks the type of security that I am accustomed to. Quito has a crowded population center. It will take me time to adjust.
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, rooms were clean and spacious. The restaurant options were great. Definitely recommend and would stay again!
Stayed 1 night in May 2025

8/10 Good

Lois

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to the Carolina Park, beautiful place to hang out
Stayed 2 nights in Apr 2025

10/10 Excellent

Leonel

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Armida, Hollis

Liked: Cleanliness
They getting better & better.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
There was no shampoo or soap in the room and it took them 30minutes to bring some to the room.
Stayed 1 night in May 2025

10/10 Excellent

Armida, Hollis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta que está cerca de todo y su personal execente, incluyendo los taxistas
Stayed 3 nights in May 2025