Along with concierge services, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a convenience store, a hair salon, and ATM/banking services are onsite.
Hotel santa maria by La Carolina offers 35 accommodations. Each accommodation is individually furnished and decorated. 43-inch LED televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
With your stay at hotel santa maria by La Carolina, you're connected to the airport and just a quick walk from Chamber of Commerce of Quito. Features include free breakfast, free WiFi in public areas, and free self parking.
Free full breakfast served daily
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
Amenities include convenience store, laundry facilities, and an elevator
Within a 10-minute walk of Chamber of Commerce of Quito and Parque La Carolina
Airport shuttle service available for a fee
Cats and dogs welcome for free
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel santa maria by La Carolina also features concierge services, laundry facilities, and a convenience store. Free self parking is available.
This Quito hotel is smoke free.
Guests are served free full breakfast daily from 7:30 AM to 9:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Limited on-site self parking
Food and drink
Free full breakfast available daily 7:30 AM to 9:30 AM
Family friendly
Grocery/convenience store
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Grab bar near toilet (102 centimetre high)
Lift (64 centimetre wide door)
Raised toilet seat
Tile flooring in room
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Entertainment
43-inch LED TV with satellite channels
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Heating
Individual decor
Individual furnishings
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Only dogs and cats are allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Hotel santa maria by La Carolina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
hotel santa maria by La Carolina Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 4 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
9.4/10
Cleanliness
8.0/10
Staff & service
10/10
Amenities
8.8/10
Property conditions & facilities
Reviews
Verified review
10/10 Excellent
Finley
23 Jul 2026
Liked: Cleanliness, staff & service, amenities
Lovely staff and a banging deal, recommend some variety on the breakfast but maybe that’s just me.
Me gustó la atención cordial y el servicio ofrecido
La habitación sencilla pero cómoda y con todo lo que se necesita
KARINA
Stayed 3 nights in Jul 2026
Verified review
2/10 Terrible
Javier
29 Jul 2026
Disliked: Staff & service
Me cobraron en la tarjeta de crédito y también cuando llegue al lugar. Me indicaron que sólo era una retención en la tarjeta de crédito y que debía pagar en efectivo el cual accedí y todavía no se devuelve lo de la tarjeta de crédito. Llame y me dijeron que iban a a solucionar y nada.