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La Palma Polo Hotel

4.0 star property

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Photo gallery for La Palma Polo Hotel

Deluxe Double Room, Garden View, Garden Area | View from room
Deluxe Double Room, Garden View, Garden Area
Exterior
Breakfast, lunch and dinner served
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179
  • Place, Chiche
    ‪1 min walk‬
  • Place, Quicentro Sur Mall
    ‪55 min drive‬
  • Place, Monument to the Equator
    ‪60 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room, Garden View, Garden Area

Deluxe Double Room, Garden View, Garden Area

Deluxe Double Room, Garden View, Garden Area

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Royal Suite, Garden View, Ground Floor

Royal Suite, Garden View, Ground Floor

Royal Suite, Garden View, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 70 sq m
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Garden View, Ground Floor

Premium Room, Garden View, Ground Floor

Premium Room, Garden View, Ground Floor

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

La Palma Polo Hotel

Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
La Palma Polo Hotel offers 12 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to patios. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with separate dining areas and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Puembo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lum has 3 treatment rooms including rooms for couples. Services include massages. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at La Palma Polo Hotel. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking, self parking, and RV/bus/truck parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with massages at Lum
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a playground, and Pilates classes
  • 10 mi (16.1 km) from Ilaló and 10.2 mi (16.4 km) from Scala Shopping Mall
  • Airport pick-up shuttle service available for a fee
La Palma Polo Hotel offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 301 square feet (28 square meters) and includes a conference center. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly La Palma Polo Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Puembo hotel.

Guests are served free continental breakfast daily from 7 AM to 10 AM.
Onsite venue - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Pilates classes
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room kitchenette
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (301 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Built in 2016
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Late-night room service
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20 (up to 10 years old)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
La Palma Polo Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL Puembo

QUITO POLO CLUB AIRPORT BOUTIQUE Puembo

QUITO POLO CLUB AIRPORT BOUTIQUE

QUITO POLO CLUB S.A Hotel Puembo

QUITO POLO CLUB S.A Hotel

QUITO POLO CLUB S.A Puembo

QUITO POLO CLUB S.A

QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL

La Palma Polo Club

QUITO POLO CLUB S.A

La Palma Polo Hotel Hotel

La Palma Polo Hotel Puembo

La Palma Polo Hotel Hotel Puembo

La Palma Polo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 148 out of 191 reviews
Rating 8 - Good. 28 out of 191 reviews
Rating 6 - Okay. 6 out of 191 reviews
Rating 4 - Poor. 2 out of 191 reviews
Rating 2 - Terrible. 7 out of 191 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Stacey

Liked: Cleanliness, staff & service, amenities
Room, restaurant, food and staff were beautiful. Room is not sound proof so you can hear your neighbours like they are in the room with you, and there was a wedding on so the music and speeches sounded like they were in your room until 1:30am. Contact hotel directly as hotel unresponsive via hotels.com app.
Garden room
Garden room
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful place for a family stay. The room is a lovely villa overlooking a small artificial lake, and breakfast was served directly to the room in its own cozy dining area. The recreational areas are excellent, including a charming horse area that adds a special touch to the experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is just a great place to retreat from the world and relax
Stayed 2 nights in Nov 2025

10/10 Excellent

Geraldine Patricia, Parksville

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, the room was clean, food excellent. Only one complaint. They use air fresheners that gave me a headache. Very toxic. Quiet and beautiful.
Stayed 1 night in Nov 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Wasseem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room. Wish we had stayed longer, but we were just in-transit
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot near the airport!

Beautiful surroundings and hotel!! Had the best service and breakfast. I really enjoyed the gym. I highly recommend it!
Stayed 1 night in May 2025

10/10 Excellent

Amy k

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zoe

Stayed 1 night in Jun 2025

8/10 Good

shaji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was worth the money
Stayed 1 night in Jun 2025

10/10 Excellent

Fabrice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel if you want to relax with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility and wonderful staff. We will definitely be back!
Stayed 1 night in Mar 2025

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not notified of a horrible techno music festival taking place directly outside my room. From around 8 pm, until 2 am on the morning of December 22, my entire room was shaking from the loud bass. The music is so loud that even with ear plugs I was unable to sleep. The hotel or Expedia should have notified me of this and I will be expecting a refund. To anyone reading this, it is hard to describe how loud the music is, perhaps if I went to bed behind the speakers at my local techno nightclub, I might have a similarly awful experience. I was simply looking for a quiet weekend at a polo resort which promised a unique experience. Instead I suffering through a sleepless night that I am paying for. This is without question the worst hotel I have ever stayed at and I cannot express what a terrible experience this has been.
Stayed 1 night in Dec 2024

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay at Las Palmas. They host parties until 2 a.m. The music was so loud my room was shaking. Truly a miserable experience.
Stayed 2 nights in Dec 2024

8/10 Good

Miao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, service is great. However I deducted one star because the room is not well-insulated from noise. I could clearly hear my neighbors in adjacent room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mariano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anna, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rick

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure heaven!

One of the most beautiful properties I’ve ever stayed on! The restaurant, room, pool were gorgeous! The gym is state of the art! Perfect place to rest and unwind!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

It's amazing resort, very helpful staff, clean and organized.
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Omg - stunning!

Most amazing discovery - true resort! I will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024