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Mercure Alameda Quito

5.0 star property
VIP Access

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Photo gallery for Mercure Alameda Quito

A rooftop pool with a city view, surrounded by plants and wooden deck.
A hotel room with a bed, a desk, a chair, a sofa, and a TV.
Meeting facility
Banquet hall
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Roca E4-122 & Amazonas Ave, Quito, Pichincha, 170517
  • Place, La Mariscal Craft Market
    ‪3 min walk‬
  • Place, House of Ecuadorian Culture
    ‪7 min walk‬
  • Place, Foch Square
    ‪8 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a bed, a desk, a chair, and a TV.

Deluxe Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed (Privilege room)

Superior Suite, 1 King Bed (Privilege room)

Superior Suite, 1 King Bed (Privilege room)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Single Beds (Privilege room)

Superior Suite, 2 Single Beds (Privilege room)

Superior Suite, 2 Single Beds (Privilege room)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a sofa, and a TV.

Executive Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a flat-screen TV, a desk with a magazine, and a wall-mounted artwork.

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a chair, a TV, and a nightstand.

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mercure Alameda Quito

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Alameda Quito offers 144 accommodations with safes and bathrobes. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

This Quito hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, L'essence Spa. Services include hot stone massages and massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Mercure Alameda Quito. During your stay, you're just a quick walk from Museo Jacinto Jijon y Caamano. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Spicy Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at L'essence Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from La Mariscal Craft Market and 8 minutes by foot from Foch Square
  • Airport shuttle service available for a fee
Mercure Alameda Quito offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Mercure Alameda Quito. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Quito hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 4:00 AM to 10:00 AM and on weekends from 4:00 AM to 10:30 AM.
Spicy Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Alameda Q - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Globe Walker Bar - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 4:00 AM to 10:00 AM on weekdays and 4:00 AM to 10:30 AM on weekends; USD 18.75 for adults and USD 15.38 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alameda Q
  • Globe Walker Bar
  • Spicy Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Communal living room
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Alameda Quito

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.75 for adults and USD 15.38 for children
  • Airport shuttle fee: USD 26 per person (one-way)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Alameda Quito offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ALAMEDA Hotel Mercure
ALAMEDA Hotel Mercure Quito
ALAMEDA Mercure
ALAMEDA Mercure Quito
Hotel Mercure ALAMEDA
Accor Grand Hotel Alameda Quito
Mercure Quito
Mercure Alameda Quito Hotel
Mercure Alameda Hotel
Mercure Alameda
Mercure Alameda Quito Hotel
Mercure Alameda Quito Quito
Mercure Alameda Quito Hotel Quito

Mercure Alameda Quito Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 189 out of 315 reviews
Rating 8 - Good. 95 out of 315 reviews
Rating 6 - Okay. 19 out of 315 reviews
Rating 4 - Poor. 9 out of 315 reviews
Rating 2 - Terrible. 3 out of 315 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was very big and clean. Good central location close to the metro and craft market. We loved the rooftop spa with sauna, steam room and pools!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Staff was as friendly and helpful as I have witnessed in a long time.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Staff is friendly, knowledgeable and helpful. I found it very clean, we did not use the gym but it looked very well equipped. We did enjoy the Hot tub, pool, cold plunge, and sauna. The best part as I knew rain was in the forecast, everything was on the roof and covered so you can still utilize everything. Restaurant was pretty good, I found adding the breakfast was worth it for convenience, good selection but it is buffet so i did not expect the best.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room, very helpful staff, great service.
Stayed 1 night in Jun 2025
Verified

8/10 Good

LENROY

Liked: Cleanliness, staff & service, amenities
Comfortable room.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Natalia

Liked: Amenities
Location, customer service, price is convenient
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were huge! The staff was super nice and helpful and when we had problem with our room, we were offered a new one without asking. The sauna and steam room are pretty neat, but it would be great if there would be some kind of warm relaxing room within the sauna area. The breakfast was pretty good too! Even though I would love more cheese variation. All in all great hotel would definitely book it again!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fitness center, sauna, hot tub, cold plunge and steam room were all really nice and new and clean. Room was super big and comfy. Staff was nice. 100% best hotel ive stayed at in a lont time. And for the price as an american you cannot beat it
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, larger comfortable rooms.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and friendly
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff, clean, very good restaurant
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch hotel

It was absolutely amazing stay. The hotel, every single room just spectacular, morning buffet breakfast excellent, so does the spa.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities
Staff and room was great. My only downside was no refrigerator. I use a lot of ice and had to call down for it. Staff did respond well each time.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 40 minutes from airport. Great staff, decent breakfast
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good option in Quito

Excellent hotel.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good facilities and a good restaurant. Great breakfast. We were there twice and were upgraded to a nicer suite
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and very friendly.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice remodeled Hotel! Great Indoor restaurants! GREAT SUSHI Very friendly and courteous staff Airport transportation available
Stayed 11 nights in Jun 2024
Verified

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, nice spa but cold water jets didn't work in the thermal shower
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

My stay was very pleasant in particular at check in and the restaurant the service was excellent also the buffet at breakfast was good. Although the area around the hotel is very rundown and dangerous to walk at night.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean friendly staff
Stayed 1 night in Sep 2023