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The River House

5.0 star property
VIP Access

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Photo gallery for The River House

Bar (on property)
Point of interest
Restaurant
Exterior
Luxury Chalet, 1 Queen Bed, Non Smoking

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
Via 140 La Isla, Puerto Quito, Pichincha, 170950
  • Yaussa Cocoa Farm
    ‪14 min drive‬
  • CHICAO Cocoa Farm
    ‪17 min drive‬
  • Río Silanche Bird Sanctuary
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Chalet, 1 Queen Bed, Non Smoking (Serendipity - 4)

Luxury Chalet, 1 Queen Bed, Non Smoking (Serendipity - 4)

Luxury Chalet, 1 Queen Bed, Non Smoking (Serendipity - 4)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Chalet, 1 Queen Bed, Non Smoking

Luxury Chalet, 1 Queen Bed, Non Smoking

Luxury Chalet, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Chalet, 1 Queen Bed, Non Smoking (Inefable - 5)

Luxury Chalet, 1 Queen Bed, Non Smoking (Inefable - 5)

Luxury Chalet, 1 Queen Bed, Non Smoking (Inefable - 5)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Chalet, 2 Bedrooms, Non Smoking (Saudade - 2)

Luxury Chalet, 2 Bedrooms, Non Smoking (Saudade - 2)

Luxury Chalet, 2 Bedrooms, Non Smoking (Saudade - 2)

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Chalet, 1 Queen Bed, Non Smoking

Luxury Chalet, 1 Queen Bed, Non Smoking

Luxury Chalet, 1 Queen Bed, Non Smoking

  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The River House

Riverwalk lodge with free breakfast and a lazy river
Along with a restaurant, this smoke-free lodge has a bar/lounge and a lazy river. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services. Housekeeping is available on request.
The River House offers 5 air-conditioned accommodations with washers/dryers and complimentary bottled water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with smart speakers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the lodge include a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages.
During your stay at The River House, you'll be close to Yaussa Cocoa Farm. You'll find features like free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking, extended parking, and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Splash around at the lazy river
  • Services include babysitting, free grocery shopping service, and supervised childcare
  • Onsite recreation includes a playground and bike rentals
  • 6.1 mi (9.7 km) from Yaussa Cocoa Farm and 7.7 mi (12.4 km) from CHICAO Cocoa Farm
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. Spa services, a library, and a terrace are also featured at the luxury The River House. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 5-star Puerto Quito lodge is smoke free.

Guests are served free local cuisine breakfast daily from 7:00 AM to noon. The lodge hosts a free manager's reception daily.
The River House has a restaurant on site.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured, uncovered self parking on site
  • Free secured extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 18; reservation required
  • Private picnics

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Books
  • Ecotours
  • Evening entertainment
  • Farming classes
  • Fishing
  • Games
  • Lazy river
  • Library
  • Music library
  • Piano
  • Playground
  • Stereo
  • Wine tasting room
  • Winery release events

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free cot
  • Highchair
  • In-room babysitting
  • In-room washer/dryer
  • Laundry facilities
  • Lazy river
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In a nature reserve
  • In the mountains
  • On the riverwalk
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Telescope
  • Terrace

Spa

  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Grab bar in shower
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2022
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Printer
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests should be aware that 3 dogs reside at this property
This property enforces quiet hours from midnight to 8:00 AM

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free, per registered adult, when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Day (January 1) Gala Dinner per adult: USD 30
  • New Year's Day (January 1) Gala Dinner per child: USD 15 (from 6 to 12 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: USD 30
  • Valentine's Day (14 February) Gala Dinner per child: USD 15 (from 6 to 12 years old)
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per person (one-way)
  • Hosted evening meal: USD 18

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The River House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. Guests should know that 3 dogs live at this property. At the property, quiet hours are enforced between midnight and 8:00 AM.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The River House Lodge
The River House Puerto Quito
The River House Lodge Puerto Quito

The River House Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Niels Skov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fantastic hotel. Very peaceful and beautiful, located in the jungle on a hill side next to the river. From the cabins there is a great view over the beautiful garden and tree tops. The river water is clear and perfect for a swim. The service and hospitality is outstanding.
Stayed 1 night in Jul 2024

10/10 Excellent

Angeles

Lugar hermoso con atención distinta y personalizada
Stayed 2 nights in Feb 2024