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Crystal Springs Lodge

2.5 star property

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Photo gallery for Crystal Springs Lodge

BBQ/picnic Area
Free self-parking
Deluxe Family Room - Main Floor - Not Pet Friendly | Living area
Studio, Kitchenette, Ground Floor (No Pets Allowed) | Private kitchenette
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
4852 Radium Blvd, Radium Hot Springs, BC, V0A 1M0
  • Place, Sinclair Canyon
    ‪3 min drive‬
  • Place, Radium Resort - The Springs Course
    ‪5 min drive‬
  • Place, Radium Hot Springs Pools
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

9.0 out of 10
Wonderful
(42 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Kitchenette, Ground Floor (No Pets Allowed)

Studio, Kitchenette, Ground Floor (No Pets Allowed)

Studio, Kitchenette, Ground Floor (No Pets Allowed)

9.0 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

9.4 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

8.6 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Family Room - Main Floor - Not Pet Friendly

Deluxe Family Room - Main Floor - Not Pet Friendly | Living area

Deluxe Family Room - Main Floor - Not Pet Friendly

  • 1 bedroom
  • Sleeps 5
  • 1 Large Twin Bunk Bed and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

8.4 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

1 bedroom, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Kitchenette, Ground Floor (Pets Allowed)

Studio, Kitchenette, Ground Floor (Pets Allowed)

Studio, Kitchenette, Ground Floor (Pets Allowed)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed) | Living room

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crystal Springs Lodge

Motel in Radium Hot Springs with free parking
This motel features express check-out, a garden, and barbecue grills. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Crystal Springs Lodge offers 29 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Crystal Springs Lodge. During your stay, you're just a quick walk from Radium Hot Springs Village Office. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Amenities include a terrace
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Radium Hot Springs Village Office and 5 minutes by foot from Rotary Park
  • Pets welcome for a fee
Crystal Springs Lodge offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. Crystal Springs Lodge also features a picnic area and express check-out. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not accept prepaid Visa debit cards at check-in for all bookings.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CAD 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Springs Motel Radium Hot Springs
Crystal Springs Motel
Crystal Springs Hotel Radium Hot Springs
Crystal Springs Radium Hot Springs
Crystal Springs Raum Hot Spri
Crystal Springs Motel
Crystal Springs Lodge Motel
Crystal Springs Lodge Radium Hot Springs
Crystal Springs Lodge Motel Radium Hot Springs

Reviews

Crystal Springs Lodge Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 520 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

Reviews

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, quick check in, room was clean, good for a night or 2, easy checkout.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with family
Enjoyed having a separate bedroom, traveling with kids. I had to call a number of times in order to secure late check in. Would like self check in service to be more available and easy especially since the desk closes at 9 pm. Clean property.
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Stayed 1 night in Jul 2025

8/10 Good

Cecilia, Yellowknife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower fixture wouldn't work. It needs to be fixed.
Stayed 1 night in Jul 2025

4/10 Poor

Marie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a bad experience all the way around. I believe in giving credit when it’s due but this is not the place.
Stayed 1 night in Jul 2025

10/10 Excellent

Dion

Stayed 7 nights in Jul 2025

10/10 Excellent

Norman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and in good condition. Staff was friendly and professional.
Stayed 3 nights in Jul 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service
Quiet place, fast check in/out, easy to get to, walkable to the town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Crystal Springs Motel and will stay there again next time
Stayed 2 nights in Jul 2025

8/10 Good

Barrett

Liked: Cleanliness, staff & service, property conditions & facilities
Could use a mirror in the bedroom area vs only in bathroom.
Stayed 1 night in Jul 2025

10/10 Excellent

Yasu

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A bible in the drawer is not necessary. Otherwise very good!! Friendly front and housekeeping staff, a little bit outdated beds and furnitures but we enjoyed the experience with them. Thank you!!
Stayed 3 nights in Jul 2025

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the hotel is in a quiet area off the main road. My kids definitely enjoyed the playground nearby.
Stayed 1 night in Jul 2025

2/10 Terrible

Mykola

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Radium many times. I stayed in many hotels, but first time I wasn't happy with those services. When I asked manager to do something to fix, he said to me, you can cancel and moved to enother hotel. And what is this price means. When I booked this place was one price, but finally they charged much more pictures. They sent me final bill, I was shocked. Terrible service, and very bad management.
Stayed 5 nights in Jul 2025

10/10 Excellent

Chelsey

Stayed 2 nights in Jul 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, room comfort
One night stay in Radium. Staff was very friendly, easy check in. Room was older but still clean. Really liked the outdoor spaces to sit and enjoy the evening weather and not be stuck inside the room. Would stay again. Lots of local restaurants to choose for supper
Stayed 1 night in Jul 2025

6/10 Okay

Wilma

Travelled with family
unfriendly staff
Stayed 1 night in Jul 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saw the second biggest dear of my life there
Stayed 1 night in Jul 2025

6/10 Okay

Dalia

Liked: Staff & service
The upper deck had sitting but no cushions on the outdoor furniture. The bathroom had a funny smell and on day one the shower wasn't draining and we notice it was clogged up with hair. The staff was nice. Bed was nice and comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
Great bed! Even though we had to pack bags to the second floor, the sturdy staircase was a comfortable climb. Comfy chairs around a little table to eat at or play games; refridgerator; long surface counter with desk and tv dresser; coat hooks, luggage holder, lots of plump pillows, beautifully tucked bedding; personable young man in the office reception, plenty of parking, walkable safe neighbourhood with an amazing park near by which kids would love.
Stayed 1 night in Jul 2025

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, amenities
TV did not work properly
Stayed 2 nights in Jul 2025

10/10 Excellent

Marites

Travelled with family
Disliked: Cleanliness

Good

It’s good becuase it’s close to everything.
Stayed 1 night in Jul 2025

8/10 Good

Savanna

Travelled with family and small children
Liked: Cleanliness
We stayed in this motel for two nights with three kids under the age of 9. We enjoyed our time in radium but the room was really small. I know the info for the room when booking included the square footage but the pictures make it appear a little bigger than it was. We found it funny that everything in the room was powered by extension cords. The bathroom did have a distinct smell- almost like urine. The area around was lovely and everything you need is in walking distance. The beds were really comfy!
Stayed 2 nights in Jul 2025

8/10 Good

Debbie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here for many years when we go to radium. Great location
Stayed 4 nights in Jul 2025

8/10 Good

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and accessible.
Stayed 1 night in Jul 2025

4/10 Poor

Danielle

Travelled with family
Disliked: Staff & service
Check in staff not helpful and rude.
Stayed 1 night in Jul 2025