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Candlewood Suites Raleigh Crabtree by IHG

2.5 star property

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Photo gallery for Candlewood Suites Raleigh Crabtree by IHG

Property amenity
Property amenity
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4433 Lead Mine Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪8 min walk‬
  • Place, North Hills Shopping Center
    ‪3 min drive‬
  • Place, North Carolina State University
    ‪5 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite

9.2 out of 10
Wonderful
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(80 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Raleigh Crabtree by IHG

Hotel with free parking, near Crabtree Valley Mall
This smoke-free hotel features a fitness center, a snack bar/deli, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Raleigh Crabtree by IHG offers 122 air-conditioned accommodations with DVD players and coffee/tea makers. LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Raleigh Crabtree by IHG. During your stay, you'll be within walking distance of Crabtree Valley Mall. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Crabtree Valley Mall and 7 minutes from North Carolina State University
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. There's an onsite business center. A fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Raleigh Crabtree by IHG. Free self parking is available. A complete renovation of Candlewood Suites Raleigh Crabtree by IHG was completed in February 2019.

This Raleigh hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Dining table
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Renovated entire property - February 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per night (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Raleigh
Candlewood Suites Crabtree
Candlewood Suites Crabtree Hotel
Candlewood Suites Crabtree Hotel Raleigh
Candlewood Suites Crabtree Raleigh
Candlewood Suites Raleigh
Candlewood Suites Raleigh Crabtree
Raleigh Candlewood Suites
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Suites Raleigh Crabtree Aparthotel
Candlewood Suites Crabtree Aparthotel
Candlewood Suites Raleigh Cra

Candlewood Suites Raleigh Crabtree by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1013 reviews
Rating 8 - Good. 319 out of 1013 reviews
Rating 6 - Okay. 90 out of 1013 reviews
Rating 4 - Poor. 32 out of 1013 reviews
Rating 2 - Terrible. 23 out of 1013 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Smyrna

Travelled with partner
Liked: Cleanliness
Nice, clean and quiet.
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Steven

Liked: Staff & service
No hot water. No ice machine. HVAC was either ice cold or too hot. Very hard to regulate. Room was supposed to be cleaned at least once while I was there (for a week) and was not. Had to pay in full up front, otherwise, I would have left after one day.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property makes you feel as if you are at home.
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Stayed 3 nights in May 2025

10/10 Excellent

Sharif

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service! Very clean room!
Stayed 3 nights in Jun 2025

8/10 Good

MARISA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
At first glance, my husband and I found the property excellent for our stay. While unpacking, we later found a number of cleaning issues that we had to take care of ourselves. Due to the inability to change rooms, we were refunded a portion of our stay which we deemed acceptable. After departing, I was pleased with how quickly the manager contacted me (because of my complaints) in order to address our concerns. She apologized and respectfully listened to my detailed discrepancies in order to resolve/prevent such undesirable cleaning issues for guests in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Martrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big rooms, very comfortable bed. Only small compaint is the smell of the hotel is heavy cleaning supplies. I would try a softer fragrance if possible.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Business traveller
Will stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Virginia, Myrtle Beach

Travelled with pets
Liked: Amenities
They staff were very nice and helpful
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable room
Stayed 1 night in Jun 2025

10/10 Excellent

Kendra, Kings Mountain

Liked: Cleanliness, amenities, property conditions & facilities
Love everything about the hotel except they don’t breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

SIDDHARTHA, LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed a comfortable weekend stay at Candlewood Suites in Raleigh. The room was clean, efficient, and well-equipped for a short trip. Great value and quiet atmosphere—perfect for a quick getaway or business visit.
Stayed 3 nights in Jun 2025

8/10 Good

AGYENIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got was for handicap individuals and so everything seemed small and uncomfortable. It will definitely be more comfortable and suited for a guest who’s handicap.
Stayed 3 nights in May 2025

10/10 Excellent

Nia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Ling

Disliked: Cleanliness, amenities, property conditions & facilities
The room size is good, but could use more cleaning. No soap or hand wash, no conditioner…
Stayed 3 nights in Jun 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel in general. The location was great, right off the expressway. During my check in, the staff was exceptional. The next time I am doing business in that area, I will most likely choose the Candlewood hotel.
Stayed 2 nights in May 2025

8/10 Good

AGYENIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Only problem was the clogged bathtub drain.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Clean place, excellent staff, very quite. I dont really care for window ac it blew directly on me all night. Vents dont adjust. One thing I would do is reexamine condition of white comforters. Even if cleaned dont offer menstrual stained comforters. Throw them out and reorder new ones. Its just nasty.
Stayed 4 nights in May 2025

10/10 Excellent

Ralph, Aurora

Stayed 7 nights in May 2025