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Comfort Inn University Durham - Chapel Hill

2.5 star property

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Photo gallery for Comfort Inn University Durham - Chapel Hill

Suite, Multiple Beds, Non Smoking (Upgrade)
Lobby
Free daily continental breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3508 Mt Moriah Rd, Durham, NC, 27707
  • Place, Bowlero Durham
    ‪2 min drive‬
  • Place, Duke Lemur Center
    ‪5 min drive‬
  • Place, Streets at Southpoint Mall
    ‪6 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Two Queen Bed, Non Smoking, Upgrade

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Two Queen Bed, Non Smoking, Upgrade

8.6 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

8.8 out of 10
Excellent
(6 reviews)
  • 84 sq m
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (Upgrade)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(8 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn University Durham - Chapel Hill

Hotel in Durham with a seasonal outdoor pool and free breakfast
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Comfort Inn University Durham - Chapel Hill offers 136 accommodations with complimentary newspapers and coffee/tea makers. 45-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Durham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn University Durham - Chapel Hill. During your stay, you'll be close to Duke University. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 9 minutes by car from Duke University and 8 minutes from University of North Carolina
  • Free local-area shuttle service
Comfort Inn University Durham - Chapel Hill offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. A free area shuttle within 10 miles is available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn University Durham - Chapel Hill. Free self parking is available.

This Durham hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,184 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 11:00 PM.
  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Chapel Hill
Comfort Inn Durham Chapel Hill
Comfort Inn University Chapel Hill
Comfort Inn University Chapel Hill Hotel
Comfort Inn University Chapel Hill Hotel Durham
Comfort Inn University Durham
Comfort Inn University Durham Chapel Hill
Comfort Inn University Durham Chapel Hill Hotel
Comfort Inn University Durham Chapel Hill
Comfort Inn University Durham - Chapel Hill Hotel
Comfort Inn University Durham - Chapel Hill Durham
Comfort Inn University Durham - Chapel Hill Hotel Durham

Comfort Inn University Durham - Chapel Hill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 976 reviews
Rating 8 - Good. 385 out of 976 reviews
Rating 6 - Okay. 159 out of 976 reviews
Rating 4 - Poor. 59 out of 976 reviews
Rating 2 - Terrible. 50 out of 976 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Joanna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel needs a complete update ! The room was awful , hallways dirty bathroom door broken just a really run down hotel
Stayed 1 night in Oct 2025

6/10 Okay

Donald

Stayed 1 night in Oct 2025

8/10 Good

Dan

Stayed 2 nights in Oct 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Paid in full on Expedia. Charged an extra $100 at check-in. Told us we should have read the fine print. Roach on ceiling in front of our room. Bed was comfortable.
Stayed 1 night in Oct 2025

8/10 Good

rainer

Liked: Staff & service
It was judt average
Stayed 2 nights in Oct 2025

6/10 Okay

martha

Trash bags were left in the hallway on the fourth floor where my room was located all night and through time for my checkout. Loud music was playing downstairs in the lobby after 10:00 pm and we had to call the front desk. Doors slamming through the night and in the early morning.
Stayed 1 night in Oct 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
There was one staff member above average (the woman at check) and most were appropriately baseline hospitable, but there odds one woman who, when addressed politely with a hello and a smile didn’t smile or acknowledge people. Observed this and experienced this. Incredibly unprofessional. Trash was outside of MULTIPLE ROOMS, and no. Not left by the occupants, left by housekeeping. Really, as I wrote this review, I kick myself for not taking pictures and demanding a refund from Expedia with a real-time video. Expedia customer service is outstanding.
Stayed 2 nights in Sep 2025

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service
Price vs value was good. Did provide early checkin which was needed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, amenities
Had fun
Stayed 2 nights in Oct 2025

10/10 Excellent

Jerrel

Stayed 1 night in Oct 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Stayed 1 night in Oct 2025

4/10 Poor

Jessica

Disliked: Staff & service
Front desk staff was rude. Keys didn’t work at first. And I only stayed a few hours before sucking it up and driving home bc someone was playing loud music and yelling. Waste of money.
Stayed 1 night in Oct 2025

8/10 Good

Fabian

Stayed 1 night in Oct 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Oct 2025

10/10 Excellent

Elyse

Stayed 1 night in Oct 2025

2/10 Terrible

Tim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here

Found roaches in the room both days we stayed. Had to get new keys each day as lock didn’t work. Toilet didn’t work. Asked at the desk if pool was open she said it was not even though it was 80 and not a cloud in the sky. Checked out a few hours later and a mentioned this again at the desk a maintenance man overheard me and said that the pool is open. Finally if you are checking out on a busy Sunday morning and no one is at the desk look just outside the door she is out on a smoke break.
Stayed 2 nights in Oct 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of places to eat and shop. Hotel was clean and good customer service
Stayed 2 nights in Oct 2025

2/10 Terrible

Malena

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The only good thing about this place was the 2nd shift reception she was pleasant and the short distance to UNC for the game, the rest was down hill. Our beds was covered in pet hair we went directly back down to the desk and the hotel was booked so was so many others in the area due to the big game so we were offered new bed lining. I’m not anti-pet so changing the bed wasn’t a big deal but an inconvenience after traveling all day plus paying over $200 for the night. The water in the shower would not stay consistent it would go in and out hot and cold. We door dashed take out just so we could rest. Once the food was on the way we went to the drink machines in the hall and it didn’t work needless to say none in the building was in order so we were told to walk next door they had a on-site mini store another inconvenience at this point we just need a break. That’s not all!! We get our door dash didn’t finish all the food put it in the mini fridge to open the fridge the next morning to roaches in the fridge. I’m disgusted and over this place. We reported it to the front desk upon check out but was only offered a apology. Needless to stay we stopped at the coin laundry on our way home to dump everything in a steaming hot washer as I do not do BUGS nor wanted to take them home with me!!!!! Worse trip ever!
Stayed 1 night in Oct 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to campus for football game.
Stayed 1 night in Oct 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Stayed 1 night in Sep 2025

10/10 Excellent

Lauris

Liked: Cleanliness, staff & service, room comfort
Everything was as expected.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marvion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025