Embassy Suites by Hilton Raleigh Durham Research Triangle

3.5 star property

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Photo gallery for Embassy Suites by Hilton Raleigh Durham Research Triangle

Lobby
Exterior
Indoor pool
Lobby
Presidential Suite, 1 King Bed (Mobility & Hearing)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free airport shuttle
  • Bar
  • Pool
  • Room service

Explore the area

Map
201 Harrison Oaks Blvd, Cary, NC, 27513
  • The Umstead Spa
    ‪8 min walk‬
  • Lenovo Center
    ‪5 min drive‬
  • Crabtree Valley Mall
    ‪10 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪8 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Bathtub

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 1 King Bed

Presidential Suite, 1 King Bed (Mobility & Hearing)

  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

  • 46 sq m
  • Sleeps 6
  • 1 King Bed

Premium Suite, 2 Double Beds, Corner

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hospitality)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Corner

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 2 Double Beds, Non Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Raleigh Durham Research Triangle

Suburban hotel with free breakfast and airport shuttle service
This hotel features an indoor pool, a restaurant, and a fitness center. Cooked-to-order breakfast is free. Other amenities include a bar/lounge, WiFi in public areas, and a business center.
Embassy Suites by Hilton Raleigh Durham Research Triangle offers 273 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Embassy Suites by Hilton Raleigh Durham Research Triangle. During your stay, you'll be within walking distance of The Umstead Spa. Enjoy features like a free roundtrip airport shuttle and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from North Carolina State University and 6 minutes from North Carolina State Fairgrounds
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Raleigh Durham Research Triangle offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center, 15 meeting rooms, and limo/town car service. Event space at this hotel measures 20066 square feet (1864 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Raleigh Durham Research Triangle. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Raleigh Durham Research Triangle was completed in January 2020.

Smoking is allowed in designated areas at this Cary hotel.

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Bistro In the Park - This restaurant serves dinner only.
Crystal Falls Lounge - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight
  • Limo/town car service
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro In the Park
  • Crystal Falls Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,066 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 0.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Durham/Research Triangle
Embassy Suites Raleigh
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle Cary
Embassy Suites Raleigh Durham/Research Triangle Hotel
Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites by Hilton Raleigh Durham Research Triangle Cary
Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel

Embassy Suites by Hilton Raleigh Durham Research Triangle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1005 reviews
Rating 8 - Good. 192 out of 1005 reviews
Rating 6 - Okay. 69 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo, CLEARWATER

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel quiet and bright clean building
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property was very pleasant to stay in for a weekend getaway with my significant other. It's very close to shopping and restaurants, fast food or sit in. And the hotel restaurant was delicious. The only complaint I had was the floor in our room didn't seem super clean as we found a small hair product by the curtain from the last guest.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dalene

Stayed 1 night in Mar 2025

10/10 Excellent

Brandyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Pamela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I would have rated this property a complete five stars, except I went down twice to request a rollaway bed. Second time I went down to request a rollaway bed we were heading to the pool when we got back from the pool there was no rollaway bed but somebody had Gone inside of our room and pulled the couch bed out. I was traveling with two children a boy and a girl that was part of our reservation also. I know how to use a fold-out couch I just did not want our children sleeping in the same bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with good food. Easy access to airport
Stayed 1 night in Feb 2025

10/10 Excellent

Marty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
we had to moved to 3 rooms with in 2 days. the heat did not work and the first night we froze as if we were outside. They were having trouble with the heat. We moved rooms the next morning to a room that heat did not work. later that night we asked to be moved and that evening we were moved to a room that had heat.
Stayed 2 nights in Feb 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No heat

Loved everything but the room did not have heat it blew cold air the whole night making my lady miserable
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Travelled with family
Disliked: Cleanliness, staff & service

The shower was dirty

The tub was dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was big enough for the girls on my daughter's soccer team to run and not bother anyone. Breakfast options were amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great breakfast, free drinks at happy hour , kids loved the indoor pool water was not heated but they didnt care nearly as much as i did. Will definitely stay here again. Only negative was they charge $11 a night for parking which seems strange given the large off street parking lot without valet
Stayed 1 night in Feb 2025

2/10 Terrible

Carrie

Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The heating and air unit was broken in the room. The room was extremely hot and uncomfortable. After complaining to front desk the next morning upon checkout, they told me that there was a problem with that hallway and that they are sorry. However, we were still charge full price. I paid for the room through Expedia and the hotel charged me another full fee for the room after checking my credit card. My credit card was supposed to be used for incidentals and refunded back; however, it was not and I was charged another full price for the room. Several phone calls have been made and I still do not have a credit back to my account. Now I paid interest for a room that was extremely hot and uncomfortable and charged two times for one night. I complained about the temperature of the room again during a phone call to check and see why I have not been reimbursed yet. She said that she was sorry and would pass the information along to their manager, but nothing has been done.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly and efficient check-in, very nice experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane Elyce

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025