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MainStay Suites Raleigh - Cary

2.5 star property

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Photo gallery for MainStay Suites Raleigh - Cary

Suite, 2 Double Beds, Non Smoking
Gym
Exterior
Standard Room, 1 Queen Bed, Non Smoking
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • Place, Bowlero Cary
    ‪6 min walk‬
  • Place, Amb Day Spa
    ‪9 min walk‬
  • Place, Crossroads Plaza
    ‪16 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

MainStay Suites Raleigh - Cary

Hotel with free parking, near Crossroads Plaza
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at MainStay Suites Raleigh - Cary. During your stay, you'll be within walking distance of Crossroads Plaza. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Crossroads Plaza and a few minutes from Lake Johnson
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Raleigh - Cary, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. MainStay Suites Raleigh - Cary also features a picnic area, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Cary hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 271 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 149 out of 1002 reviews
Rating 2 - Terrible. 157 out of 1002 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, amenities
Dirty room. Nice staff
Stayed 2 nights in Nov 2025

2/10 Terrible

Stephanie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The building smelled like rotten fish, the sink was stomped up and wouldn’t drain, the shower head was covered in rust or filth, there were stains on the bed covers and sheets
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Derrick

Stayed 3 nights in Oct 2025

8/10 Good

Shaniqua

Stayed 2 nights in Oct 2025

10/10 Excellent

Evan

Stayed 2 nights in Oct 2025

10/10 Excellent

Otis

Stayed 2 nights in Sep 2025

8/10 Good

Laurie

Business traveller
Liked: Staff & service
Stayed 8 nights in Oct 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

ashton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had roaches killed two IN MY ROOM! shower curtain not clean refrigerator out dated dishwasher dirty the staff was nice but I wouldn’t recommend staying here at all ! 100%truth October 2025
Stayed 2 nights in Oct 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction being done so a bit noisy. Checkout at 12pm was a plus.
Stayed 2 nights in Oct 2025

4/10 Poor

Melissa, Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I hate to leave this review because we stayed here in aDec. 2024 and had not one complaint. But this time thefloors weren’t clean. Debris in the corners on the floor. The bed felt like an air mattress. My niece stayed in another room and the bathroom light didn’t work. My microwave was broken so I went to my niece room to heat my sandwich. Not sure if I will book here again.
Towels were also dirty. Had a whole visible foot print on it
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to wait 15mins for soneone to check us in....room was not up to par...floors dirty
Stayed 1 night in Oct 2025

2/10 Terrible

Isabelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
B
Stayed 1 night in Oct 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Elizabeth

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors were nasty my feet were sliding across the room noisy above me someone entered my room while I was in there I didn’t feel safe or comfortable it had an odor throughout the building will not return back to that hotel again
Stayed 1 night in Oct 2025

10/10 Excellent

Guillaume

Stayed 2 nights in Oct 2025

2/10 Terrible

Christopher

Stayed 1 night in Oct 2025

2/10 Terrible

Nakeva

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater sounds like a transfer truck running, the refrigerator sounded like it was going to take off running any moment. When the heater turns off it goes boom. The top of the fridge was dirty and it was bugs in the carpet not sure what kind and the sink look like it was going to fall off the wall at any moment.
Stayed 1 night in Oct 2025

2/10 Terrible

Talisha

Travelled with family
Disliked: Staff & service, property conditions & facilities

Horrible

Bathroom floor was dirty and the light was so dim that we had to use our cell phones for lighting to shower. Host at front desk was very unconcerned with my complaint and didn’t try to accommodate me in any way simply told me they would let maintenance know!
Stayed 1 night in Oct 2025

8/10 Good

Shinika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stay very quiet and clean . They need free breakfast served everyday for guest
Stayed 1 night in Oct 2025

6/10 Okay

Ariane

Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025