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Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

2.0 star property

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Photo gallery for Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Desk, laptop workspace, blackout curtains, iron/ironing board
Vending machine
Exterior
Lobby
Vending machine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
3921 Arrow Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪10 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Carolina State University
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

8.0 out of 10
Very good
(39 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

7.6 out of 10
Good
(9 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

8.4 out of 10
Very good
(26 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior King Room-Non-Smoking

  • Sleeps 2

2 Queen Beds, Deluxe Room, Non-Smoking

  • Sleeps 4

Deluxe King Room-Non-Smoking

  • Sleeps 2

Ada Deluxe 2 Queen Beds With Roll-in Shower Smoke Free

  • Sleeps 4

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About this property

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Hotel with free parking, in the vicinity of UNC REX Hospital
Along with coffee/tea in a common area, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Change of towels is available on request.
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a computer, and laundry facilities
  • Just a 5-minute drive from UNC REX Hospital and 5 minutes from North Carolina State University
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center. Free self parking is available.

This Raleigh hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americas Best Value Inn Crabtree
Americas Best Value Inn Crabtree Motel
Americas Best Value Inn Crabtree Motel Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Raleigh
Americas Best Value Inn Raleigh Crabtree
Americas Best Value Inn Crabtree Raleigh Motel
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Red Roof Inn Raleigh Crabtree Valley Motel
Red Roof Inn Raleigh Crabtree Valley
Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 451 out of 1003 reviews
Rating 8 - Good. 264 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Beach access
Stayed 1 night in Aug 2025

10/10 Excellent

Dorryen

Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Jarell

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Hidetoshi, Winston-Salem

Business traveller
Liked: Cleanliness, staff & service
Wet floor that the water stays between the floor panels every where. Even until 1am -2am someone was talking very loudly outside and very frustrating.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

8/10 Good

Pradeep Kumar Naidu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Kavitha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stairs for going to 1st floor and the 1st floor is open it is not connected with the building.Unsafe with kids and elderly people
Stayed 2 nights in Aug 2025

10/10 Excellent

Shlanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and courteous staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2025

6/10 Okay

Casey

Stayed 1 night in Jul 2025

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Mary L, Chesapeake Beach

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was very easily accessible. For the money it was very clean and well maintained.
Stayed 2 nights in Jun 2025

6/10 Okay

Mercades

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Nothing special at all, pretty basic. Mold on the ac in the room, lobby was loud when checking in, tv sound isn’t right and not many channels. It was cheap, so didn’t expect much though.
Stayed 1 night in Jul 2025

8/10 Good

Justin

Travelled with family
Liked: Staff & service
I like the staff members at the hotel. However, the bathrooms are way too small. They also should have an elevator.
Stayed 3 nights in Jul 2025

8/10 Good

Angela

Liked: Room comfort
Stayed 1 night in Jul 2025

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Latisha

Stayed 1 night in Jul 2025

4/10 Poor

Tammie

Travelled with family
Disliked: Staff & service, amenities
No one was at the front desk to check me in. I had to wait 15 minutes. The bed was extremely uncomfortable, needs better mattresses.
Stayed 1 night in Jul 2025

10/10 Excellent

Caprice, Cordova

Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The clean rooms are amazing service!
Stayed 2 nights in Jul 2025

4/10 Poor

Jody

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth it.

The bedding is poor. Flat pillows, One thin bedspread and no blankets. Very noisey metal frame. Smelled bad. The carpet in the hallways was dirty, the windows so dirty you could barely see through them.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Unsatisfied Customer

This hotel needs some updates This faculty is old and outdated from limited parking spaces to old smelly carpet in the hallways to hard flat mattresses and mold on the windows and A/C units. I didn’t feel safe and could not sleep due to very loud noises coming from the hallway with a dog barking at 2:45am, people slamming doors all night long. This was a high traffic area for an overnight stay.
Stayed 1 night in Jul 2025