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Staybridge Suites Durham/Chapel Hill by IHG

3.0 star property

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Photo gallery for Staybridge Suites Durham/Chapel Hill by IHG

Lobby sitting area
Reception
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3704 Mount Moriah Rd, Durham, NC, 27707
  • Place, Bowlero Durham
    ‪3 min drive‬
  • Place, Streets at Southpoint Mall
    ‪5 min drive‬
  • Place, University of North Carolina
    ‪7 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, Multiple Beds

In-room safe, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

8.0 out of 10
Very good
(9 reviews)
  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Access Tub)

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communications, Access Tub)

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About this property

Staybridge Suites Durham/Chapel Hill by IHG

Hotel in Durham with a 24-hour fitness center and a seasonal outdoor pool
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Staybridge Suites Durham/Chapel Hill by IHG offers 99 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Staybridge Suites Durham/Chapel Hill by IHG. During your stay, you'll be close to Duke University. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from Duke University and 8 minutes from University of North Carolina
  • Free local-area shuttle service
  • Pets welcome for a fee
Staybridge Suites Durham/Chapel Hill by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 706 square feet (64 square meters) and includes conference space. A library, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Staybridge Suites Durham/Chapel Hill by IHG. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Durham hotel is smoke free.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 706 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Durham/Chapel Hill
Staybridge Suites Durham/Chapel Hill Condo
Staybridge Suites Durham/Chapel Hill Condo Durham
Staybridge Suites Durham/Chapel Hill Durham
Staybridge Suites Durham/Chapel Hill Hotel Durham
Staybridge Suites Durham/Chapel Hill Hotel
Staybridge Suites Durham/Chapel Hill Hotel Durham
Staybridge Suites Durham/Chapel Hill Hotel
Hotel Staybridge Suites Durham/Chapel Hill
Staybridge Suites Durham/Chapel Hill Durham
Hotel Staybridge Suites Durham/Chapel Hill Durham
Durham Staybridge Suites Durham/Chapel Hill Hotel

Staybridge Suites Durham/Chapel Hill by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 594 reviews
Rating 8 - Good. 149 out of 594 reviews
Rating 6 - Okay. 57 out of 594 reviews
Rating 4 - Poor. 35 out of 594 reviews
Rating 2 - Terrible. 26 out of 594 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

COLLEEN

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
We arrived on what seemed like a busy nite. The staff at checkin was VERY nice and professional but the hotel had a new software update causing problems. Room was clean and bedding/mattress was quality. Bath/shower was super gross. Not sure what was going on but finish on tub was disintegrating. Too tired to switch rooms...another battle for another night. Hallways had food strewn throughout which could be forgiven but was still there from the time we checked in until checkout...12 hours. Honestly for $200 a night I would expect better. Dont take complaint out on staff as appeared to be understaffed. This locations management should take all the blame. Do better
Stayed 1 night in Nov 2025

6/10 Okay

Meiwun

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very old, needs refurbishment.
Stayed 2 nights in Oct 2025

6/10 Okay

michelle

Unremarkable
Stayed 2 nights in Aug 2025

4/10 Poor

Megan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hallways all smelled strongly of cigarette smoke. The phone in the room didn't work at all. The regular lock on our door didn't work. The shower sprayed water everywhere. The room had a distinct musty smell. The guest across the hall had a dog that barked continuously. The pull-out bed was very uncomfortable. The best part was how nice the staff was.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Business traveller, Travelled with group
Liked: Staff & service
The gentleman at the front desk was amazing. The obly issues inhad was there were crumbs all throughout the sofa and in the pull out sofa bed and the drain in the tub barely drained.
Stayed 1 night in Oct 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff. Friendly and great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

LeRoi

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was delicious with lots of choices. The staff is friendly
Stayed 1 night in Sep 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here previously but it was many years ago. Showing its age a little. Kitchen was minimally stocked. Bedding was amazing.
Stayed 1 night in Sep 2025

8/10 Good

JOHNNIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jerry

Stayed 2 nights in Sep 2025

10/10 Excellent

Collin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2025

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Staff & service
My booking was for three nights. I was unable to arrive until the early morning of the second day. The staff would not allow us to check-in until after 4pm and also said we were still being charged for the first night, even though they were not letting us into the room. I would be fine with charging us for the room if they let us in the room when we arrived, or telling us they would not charge us for the room, but we would have to check in after 4pm. But charging us and also saying we cant check in until after 4pm is ridiculous. Would not deal with them again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest hotels ! Staff very friendly perfect location across street from shopping center. Breakfast perfect. Pool and gym were great!
Stayed 3 nights in Aug 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very mid range

Room was as expected as we've stayed numerous times at this configuration of hotel. On the plus side, Im glad we were not charged for the extra night we booked but missed bc the airlines cxld our flight (so we were there only 2 nights not 3). However, on the negative side, 1) our room was never cleaned 2) Brand of coffee in the room was significantly less enjoyable than the coffee in the lobby (and thats really saying something) 3) breakfast selection was okay, not great, not horrible
Stayed 3 nights in Aug 2025

10/10 Excellent

Toshq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so clean and nice at the hotel and I love it and it was quiet
Stayed 1 night in Aug 2025

6/10 Okay

Kevin, Myrtle Beach

Travelled with family
Liked: Property conditions & facilities
Overall the stay was for an emergency and a last minute booking - so it fit the bill. It was a bit run down and the daily housekeeping was less than desirable - sometimes the beds were made, sometimes not; sometimes the coffee was restocked, sometimes not. The pool was closed and with 3 kids hoping to swim after a long day sitting in the hospital waiting room each day was very disappointing - no indication it would be closed or any solution offered. The front desk staff were very nice.
Stayed 4 nights in Aug 2025

2/10 Terrible

Randy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel staff made sure to take my non-refundable payment before informing us that the pool is closed for our entire reservation, which was one of the main reasons we booked there. When I asked for a refund immediately after paying, he said they couldn't do that. I booked through Expedia and they got one night refunded.
Stayed 2 nights in Aug 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marquis

Business traveller
Liked: Amenities
I appreciate the cleanliness and welcoming staff.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service

Hotel fine, but room switcheroo was not

The bed was fine—albeit with the usual “mound” in the middle from most people sleeping on the sides. And the breakfast was fine. But they called me only a few hours before check-in to tell me one of the 2 queen rooms I had reserved was unavailable. They “upgraded” my son and me to an accessible king with a pullout bed. (Since my son is a grown man and he didn’t want to sleep with me, he took the pullout.) I should have gotten a call sooner. I would have cancelled.
Stayed 1 night in Aug 2025

4/10 Poor

Brittany

Stayed 1 night in Jul 2025

6/10 Okay

Fernando

Stayed 1 night in Jul 2025

10/10 Excellent

Lateshia, Baltimore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Would stay here again!
Stayed 1 night in Jul 2025