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The Carolina Inn, a Destination by Hyatt Hotel

4.5 star property

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Photo gallery for The Carolina Inn, a Destination by Hyatt Hotel

Meeting facility
Lobby
Breakfast, lunch, dinner served; American cuisine
Meeting facility
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
211 Pittsboro Street, Chapel Hill, NC, 27516
  • Place, University of North Carolina
    ‪1 min walk‬
  • Place, Franklin Street
    ‪4 min walk‬
  • Place, UNC Medical Center
    ‪12 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible (Shower)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (with Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Aloft Chapel Hill
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,001 reviews
The price is €106
includes taxes & fees
29 Mar - 30 Mar
Aloft Chapel Hill

About this property

The Carolina Inn, a Destination by Hyatt Hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, valet parking, and a microwave in a common area.
The Carolina Inn, a Destination by Hyatt Hotel offers 185 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Chapel Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at The Carolina Inn, a Destination by Hyatt Hotel. During your stay, you're just a quick walk from Ackland Art Museum. You'll find features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Carolina Crossroads
  • Full breakfast offered for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Steps from University of North Carolina and 5 minutes by foot from Memorial Hall
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 7 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the luxury The Carolina Inn, a Destination by Hyatt Hotel. A free area shuttle within 5 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Chapel Hill hotel.

Guests can enjoy full breakfast for a fee.
Carolina Crossroads - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carolina Crossroads

Things to do

  • 24-hour gym
  • Piano

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carolina Destination Hotels Resorts
Carolina Inn Destination Hotels & Resorts
Carolina Resorts
Inn Destination Hotels & Resorts
Carolina Inn Destination Hotels Resorts
Inn Destination Hotels Resorts
Carolina Inn Destination Hotel
Inn Destination Hotel
The Carolina Inn Destination Hotels Resorts
Carolina Inn
The Carolina Inn a Destination by Hyatt Hotel
The Carolina Inn, a Destination by Hyatt Hotel Hotel
The Carolina Inn, a Destination by Hyatt Hotel Chapel Hill
The Carolina Inn, a Destination by Hyatt Hotel Hotel Chapel Hill

The Carolina Inn, a Destination by Hyatt Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 824 out of 1000 reviews
Rating 8 - Good. 126 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was first rate!
Stayed 1 night in Dec 2025

8/10 Good

Lee

Stayed 1 night in Dec 2025

10/10 Excellent

Leca

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Sonya

Stayed 2 nights in Dec 2025

6/10 Okay

Jennifer, Burlington

Stayed 1 night in Dec 2025

6/10 Okay

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Stayed 1 night in Dec 2025

10/10 Excellent

John, okatie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel was a pleasure, i.e., front desk, bar staff (particularly the Hayleys), and the guys out front. The only drawbacks were the lack of closet space in out room (323) and getting hot food from the kitchen.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff was outstanding. One of the better hotel staff that I jave experience in my travels
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities
Fantastic orher than extremely small room size, but still worth it.❤️
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Stayed 1 night in Oct 2025

10/10 Excellent

Anne, Boca Raton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Well run. Great food. Big luxurious bathrooms with plenty of big towels. Old Southern charm. Comfy beds. Fluffy pillows. Good linen. Students everywhere. Chapel Hill is a great Uni town. It is my midway stop when driving from Florida to PA.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris, Clayton

Stayed 1 night in Jul 2025

10/10 Excellent

Caney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Qiuyue

Stayed 1 night in Sep 2025

10/10 Excellent

Anne, Boca Raton

Liked: Cleanliness
Lovely old world Southern charm. I’ll be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel with access to the campus and close to restaurants and shopping.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay at Carolina Inn.
Stayed 1 night in Aug 2025

10/10 Excellent

Jue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy to visit UNC. Friendly and professional staff!
Stayed 1 night in Aug 2025