The Westin Raleigh-Durham Airport

4.0 star property

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Photo gallery for The Westin Raleigh-Durham Airport

Seasonal outdoor pool
Lobby
Private kitchen
Lounge
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
3931 MACAW STREET, Raleigh, NC, 27617
  • Place, Brier Creek Commons
    ‪3 min walk‬
  • Place, Duke Medicine
    ‪17 min walk‬
  • Place, Frankie's Fun Park
    ‪2 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪7 min drive‬

Room options

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 349 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 375 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Westin Raleigh-Durham Airport

Hotel in Raleigh with a coffee shop and a seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service. Change of towels is available on request.
The Westin Raleigh-Durham Airport offers 236 air-conditioned accommodations with complimentary bottled water. 55-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers. This Raleigh hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Westin Raleigh-Durham Airport. During your stay, you're just a quick walk from Brier Creek Commons. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and a gift shop
  • Onsite recreation includes a gym
  • 11 minutes by car from Research Triangle Park and 13 minutes from Crabtree Valley Mall
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
The Westin Raleigh-Durham Airport offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. The business-friendly The Westin Raleigh-Durham Airport also features gift shops/newsstands, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star Raleigh hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
The Westin Raleigh-Durham Airport has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Valet parking on site (USD 30 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 30.00 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Westin Raleigh-Durham Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Westin Raleigh Durham
The Westin Raleigh Durham Airport
The Westin Raleigh-Durham Airport Hotel
The Westin Raleigh-Durham Airport RALEIGH
The Westin Raleigh-Durham Airport Hotel RALEIGH

The Westin Raleigh-Durham Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 241 out of 292 reviews
Rating 8 - Good. 26 out of 292 reviews
Rating 6 - Okay. 12 out of 292 reviews
Rating 4 - Poor. 8 out of 292 reviews
Rating 2 - Terrible. 5 out of 292 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Valorie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay was wonderful! The front desk was amazing upon checking in and checking out. They held a package I ordered, without hassle. The rooms were extremely clean and quiet. Very accommodating. I only had a short drive to my destination. Will definitely return here. They also have a Starbucks downstairs!! Parking was easy and close by. Near shopping centers, restaurants, and about a ten minutes or less drive to Carter-Finley stadium.
Stayed 1 night in Oct 2025

8/10 Good

Chandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Besides the last day of no electricity for the most part good stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I were taking a vacation night due to meeting up with friends for dinner and living 90 minutes south plus needing to be back in the city the next morning. This was a fantastic location. Central to the entire triangle, well appointed and clean. The front desk staff were kind, but not overly helpful for first time guests. We couldnt hear the airport. We would def stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Oct 2025

10/10 Excellent

Lanance

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Stayed 1 night in Oct 2025

10/10 Excellent

Shweta

Stayed 2 nights in Oct 2025

10/10 Excellent

Roxanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.Will be back again
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

ROBYN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room was clean
Stayed 2 nights in Oct 2025

4/10 Poor

Ian, Flat Rock

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Wouldn’t answer phones. Arranged me an airport shuttle and stated they would pick us up in 20 minutes. Shuttle never showed up and had to UBER. front desk would not respond to calls and when asked at the desk what happened they were not apologetic nor did they attempt to help.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, clean and refreshing, Starbucks in main lobby, big parking lot and lots of food options near by! Would stay there again
Stayed 1 night in Sep 2025

8/10 Good

Justin, Annandale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room awesome service clean hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Hugo

Stayed 2 nights in Sep 2025

10/10 Excellent

Rainbow

Stayed 1 night in Sep 2025

10/10 Excellent

Richard, Haiku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and helpful, especially the front desk staff and the driver to the airport this morning (noon on September 19th).
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness
It was nice !
Stayed 3 nights in Sep 2025

8/10 Good

Schrita Hall

Stayed 2 nights in Sep 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tonia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The airport shuttle service at this hotel is extremely inconvenient. They only run the shuttle once every hour, which is not practical at all for travelers. To make matters worse, they only have one shuttle, and it is dedicated to Southwest Airlines first. We ended up waiting over 45 minutes at the airport for a ride, even though the hotel is just an 8-minute drive away. This is simply absurd. If you need to rely on the shuttle, I would not recommend booking this hotel.
Stayed 1 night in Aug 2025