Best Western Plus Heritage Inn Ontario Rancho Cucamonga

2.5 star property

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Photo gallery for Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Lobby
Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking
Lobby
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Free Wi-Fi

Explore the area

View in a map
8179 Spruce Avenue, Rancho Cucamonga, CA, 91730
  • Place, Kindred Hospital Rancho
    ‪3 min walk‬
  • Place, Bowlero Rancho Cucamonga
    ‪15 min walk‬
  • Place, LoanMart Field
    ‪2 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪7 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(52 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Hotel in Rancho Cucamonga with free breakfast and airport shuttle service
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 50-inch LCD televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rancho Cucamonga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus Heritage Inn Ontario Rancho Cucamonga. During your stay, you're just a quick walk from Kindred Hospital Rancho. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Kindred Hospital Rancho and a 5-minute drive from Ontario Mills Shopping Mall
  • Free airport shuttle service
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. Event space at this hotel measures 2303 square feet (214 square meters) and includes conference space. A roundtrip airport shuttle is free during limited hours. The business-friendly Best Western Plus Heritage Inn Ontario Rancho Cucamonga also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Rancho Cucamonga hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:30 AM to 9:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,303 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests wishing to check-in earlier are kindly requested to contact the hotel in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-in fee
  • Late check-out fee: USD 40.00
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Rancho Cucamonga/Ontario
Heritage Inn Rancho Cucamonga
Best Western Plus Heritage Inn Cucamonga/Ontario
Best Western Plus Heritage Cucamonga/Ontario
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Inn Ontario Rancho Cucamonga Hotel

Best Western Plus Heritage Inn Ontario Rancho Cucamonga Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1005 reviews
Rating 8 - Good. 234 out of 1005 reviews
Rating 6 - Okay. 88 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iskandar

Stayed 1 night in Sep 2025

10/10 Excellent

Julian, Coachella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean room . Tasty continental breakfast Hotel was in good condition. In quiet area
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay in a nice comfortable room and area.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, easy parking, numerous shopping and dining options nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great rooms. I’d stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Sone of the policies are ridiculous but thats more of a corporaye issue and not an issue with the property it self
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

sharon, Lakewood

Travelled with family
Very clean, staff was pleasant, booked here because they said they had an airport shuttle, when we checked in we asked to schedule it and were told the shuttle did not start until 8 am which was too late. When we checked out to get our Lyft the hotel shuttle driver was sitting there getting ready to leave, very frustrating. Breakfast was standard offering, manufactured scrambled eggs, meat, waffles, oatmeal, cereal, yogurt, juice and coffee. Clean and well stocked. Coffee machine in lobby was not good, mostly water.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Stayed 3 nights in Jun 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs updating

The bed was very uncomfortable and you could hear doors slamming shut my entire stay. I believe some rooms have been updated but I don’t think this one was.
Stayed 1 night in Aug 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley

Liked: Staff & service, amenities, property conditions & facilities
The gal at the front desk was very warm and welcoming. It was the perfect stay for what I needed; a quiet, restful night. (I appreciated the black out window shade.) And the later checkout, allowed me to get some much needed work done.
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelley, Torrance

Stayed 4 nights in Jul 2025

10/10 Excellent

Elsa, Fresno

Liked: Cleanliness
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Eleno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spacious for us a family of 6. In addition, breakfast was delicious and had a variety of options to eat.
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Stayed 2 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Sabahudin

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Jordan

Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025