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Relais Lorraine Alsace

3.0 star property

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Photo gallery for Relais Lorraine Alsace

Restaurant
Terrace/patio
Comfort Triple Room
Comfort Quadruple Room | Bathroom
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar

Explore the area

View in a map
31 RUE JULES FERRY, Raon-l'Etape, Lorraine, 88110
  • Place, Museum of Crystal
    ‪10 min drive‬
  • Place, Baccarat City Hall
    ‪10 min drive‬
  • Place, Lac de Pierre-Percée
    ‪12 min drive‬

Room options

View all photos for Comfort Double Room

A hotel room with a bed, desk, chair, television, and artwork on the wall.

Comfort Double Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Relais Lorraine Alsace

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a banquet hall.
Relais Lorraine Alsace offers 10 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Relais Lorraine Alsace features free WiFi in public areas and self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe and a terrace
  • 10 minutes by car from Museum of Crystal and 10 minutes from Baccarat City Hall
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Relais Lorraine Alsace also features a terrace and a front-desk safe. Self parking is free.

This 3-star Raon-l'Etape hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Relais Lorraine Alsace has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Tuesday - Monday (9:00 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property's front desk is open during the following times:
  • Tuesday - Monday: 9:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Lorraine Alsace Hotel
Relais Lorraine Alsace Raon-l'Etape
Relais Lorraine Alsace Hotel Raon-l'Etape

Relais Lorraine Alsace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Nice place in a nice village. We used it as stop on our way back from a ski trip. It was easy to get to it from the motorway, room was spacious and modernly decorated.
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Jerome

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse et propre. En revanche restaurant et petit déjeuner à éviter, pièce du boucher saignante dure comme de la semelle, aucun dessert maison; petit déjeuner insipide.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, disponible,propre une adresse à conserver
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très agreable !! Gérant accueillant et arrangeant pour l'heure d'arrivée !!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une bonne adresse

Un bon rapport qualité prix pour cet hôtel. Personnel sympathique et très arrangeant. Les chambres sont confortables, le restaurant le soir est bon avec des prix corrects. Le PDJ est un peu sommaire et le café était malheureusement à la limite du buvable. Dommage, c'est la seule fausse note
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil et tres sympathique
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Renaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Très bien hôtel, très propre, les propriétaires sont très sympas. La chambre triple est spacieuse et confortable.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes und zentral gelegenes Hotel. Es wird auch Englisch gesprochen. Frühstück mit viel Auswahl und Abendessen im Restaurant á la carte sehr gut. Sehr nettes Personal. Jeder Zeit wieder.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Rajeman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil chaleureux propreté impeccable seul la deco est légèrement désuète
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de charme

Ravie de notre séjour. Hôtel très propre, bien situé. Le gérant et son frère sont charmants et ont réglé un problème de paiement, dû au site de réservation qui n'était pas de leur fait. Nous reviendrons avec plaisir. Mme JENE
Stayed 1 night in Apr 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr netter Empfang, freundliches Team, saubere schöne Zimmer
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Michael

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christophe Dejonghe MDF

Stayed 1 night in Jan 2026
Verified

6/10 Okay

Suzanne

Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024
Verified

6/10 Okay

charles

Stayed 1 night in Jul 2024
Verified

6/10 Okay

ECO-SCHULTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024
Verified

10/10 Excellent

jean-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jason

Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sejour agréable

Stayed 1 night in Dec 2023
Verified

10/10 Excellent

BRUNO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bonne étape, à conseiller.

Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021