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Mercure Hotel Düsseldorf - Ratingen

4.0 star property

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Photo gallery for Mercure Hotel Düsseldorf - Ratingen

Miscellaneous
Lobby sitting area
Comfort Double Room, 1 Double Bed
Lunch and dinner served
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
An der Pont 50, Ratingen, NW, 40885
  • Place, Golfclub Mulheim an der Ruhr
    ‪4 min drive‬
  • Place, Blue Lake
    ‪7 min drive‬
  • Place, Sportpark Duisburg
    ‪8 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪10 min drive‬

Room options

View all photos for Comfort Double Room, 1 Double Bed

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Comfort Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfort Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, two bedside lamps, a headboard, a wall-mounted picture of a bridge, and a wooden headboard.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(15 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Twin Room, 2 Single Beds

A hotel room with a large bed, a desk with a TV, a window with curtains, and a cityscape painting on the wall.

Privilege, Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Ramada by Wyndham Duesseldorf Ratingen
Ratingen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 67 reviews
The price is €62
includes taxes & fees
17 Jul - 18 Jul
Ramada by Wyndham Duesseldorf Ratingen

About this property

Mercure Hotel Düsseldorf - Ratingen

A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Change of towels is available on request.
Mercure Hotel Düsseldorf - Ratingen offers 118 accommodations with coffee/tea makers and hair dryers. 26-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Ratingen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Mercure Hotel Düsseldorf - Ratingen, you'll be close to Blue Lake. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Junkers
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 9 minutes by car from Messe Essen and 13 minutes from Merkur Spiel-Arena
  • Airport drop-off shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at the business-friendly Mercure Hotel Düsseldorf - Ratingen. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Ratingen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Junkers - This restaurant specializes in international cuisine and serves lunch and dinner.
Junkers - This bar serves light fare only. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junkers
  • Junkers

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Airport shuttle fee: EUR 25 per room
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Hotel Düsseldorf - Ratingen offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure Hotel
Düsseldorf Ratingen
Mercure Düsseldorf Ratingen
Mercure Hotel Düsseldorf Ratingen
Mercure Hotel Ratingen
Mercure Hotel Ratingen Düsseldorf
Ratingen Düsseldorf
Ratingen Mercure Hotel
Mercure Hotel Düsseldorf
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel
Mercure Hotel Düsseldorf - Ratingen Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen

Mercure Hotel Düsseldorf - Ratingen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 383 reviews
Rating 8 - Good. 174 out of 383 reviews
Rating 6 - Okay. 73 out of 383 reviews
Rating 4 - Poor. 12 out of 383 reviews
Rating 2 - Terrible. 18 out of 383 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff at checkin
Stayed 1 night in Feb 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value ! Abit out of the way but still nice hotel
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, amenities
My room was on the ground floor close to the hotel bar with a lot of noice until 23h30. The hotel should install a automatic door closing the corridor to the rooms from the noice of the bar. For people wanting to sleep before 23h30 I suggest to refuse a room on the ground floor.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly and exceptionally helpful...would stay again
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Tsubasa

Liked: Cleanliness, staff & service
Just sufficient as a place to sleep and that’s all we needed. I really appreciate they were open for check in at a very late time.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Just okay to visit the Messe.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok for a single night.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

Great breakfast, could do with two pillows instead of one. The room serves the purpose perfectly even though the decor is tired
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking space
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, polite staff and clean rooms. Thank you illia (Albanian friend) and Yildirim for your continue interest.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9/10

Clean hotel, nice personel. A bit cold room, but good sleep. Excellent breakfast! Will use again if needed.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Anzhelika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for the money. Big and comfortable bed. Lobby looks much better than rooms themselves. But was happy to have a cattle and coffee/tea.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Janika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with a little old-dated look. Room stayed cool even if there was a heat going on!
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Victoria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was incredibly slow, receptionist seemed to struggle locating bookings and payment details
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively expensive hotel. Single room is connected to neighboring rooms via a very thin door so a normal conversation disturbs the neighbor so much that they complain. The hotel could not help with another room and the reception did not care.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Sunieldath

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there with my son and the staff was very controlling of everything. We felt very inconvenient and got the feeling that every time they will comparing us with asylum seeker. We will never book this hotel again!!!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service

2 night stay

Good hotel. Super friendly staff. McDonald's restaurant 2 mins away which is a binus, as nothing else to grab a bite to eat. Small restaurant just outside, but Limited opening hours. Definitely out the way, 30-40 euros to airport by taxi. Train station 40 minute walk, but bus service from sration on at the moment. Not the hotels fault of course. Not convenient to get too after journey, but well priced.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stayed for 3 days restaurant and bar never open!

Check in was slow, and receptionist could not find booking despite providing hotels.com itinerary number. Hotel restaurant was shut for the three days of our stay claiming the chef was off work however the bar was also shut for the duration of the stay, unacceptable.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Julien

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel with no Hot water and not safe parking space

I booked the Mercure Hotel with the expectation to spend a three days week-end in a confortable and relaxing atmosphere. I was participating to the ironman triathlon in Duisburg, and I wanted to avoid any stress by staying in a Mercure Hotel franchise. The result was totally the opposite from my expectation. Over the three days period, no hot water was available for shower during two days !! I had to take some cold water showers in the morning !!! When I did feedback the reception about the situation, they told me that "this is not their problem, it is a technical problem". I had to complain a few minutes to get their apologize !!! it was mentionned on the Hotel notice car parking where available. It was simply a lie, only few park places where avaible (<20). I had to park my car in a industrial area street in a zone where parking was somehow tolerated but totaly unsecure. A lot of Hotel residents were also in the same situation. The reception desk managers where absolutely unfriendly, showing no empathy and showing no respect for the customer. I was expecting at least at bit of fake empathy about the hot water problem but no miracle happened. Staying at the Mercure Hotel Düsseldorf - Ratingen was unpleasant and I do not recommend anybody to stay there. It should be mentionned in their introduction that hot water is not available everyday, and that you can park your car but not at the Hotel.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Carola

Liked: Cleanliness, amenities, property conditions & facilities
Een fijne kamer en het ontbijt was prina. Personeel heel behulpzaam. Zeker een aanradedoorr voor als je op doorreis bent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities
Propreté de la chambre, petit déjeuner copieux et varié. Chambre parfaite. Je recommande
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wolfhard

Liked: Cleanliness, staff & service, amenities
Zimmer war sauber, Check Inn schnell und unkompliziert
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oksana Vovk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotel til prisen

Hotellet er helt ok til en overnatning - ligger tæt på motorvejen og udmærket værelse og morgenmad. Der var lidt larm fra vejen udenfor ved åbent vindue.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Uwe

Liked: Cleanliness, staff & service
Bar 1 Uhr laut .Hotel , laut
Stayed 1 night in Aug 2025
Verified

8/10 Good

anssi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rauhallinen ympäristö
Stayed 1 night in Jun 2025