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Albergo Cappello

3.0 star property

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Photo gallery for Albergo Cappello

Outdoor dining
View from property
Bar (on property)
Interior entrance
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Via IV Novembre 41, Ravenna, RA, 48100
  • Place, Piazza del Popolo
    ‪2 min walk‬
  • Place, Basilica of San Vitale
    ‪5 min walk‬
  • Place, Ravenna Cathedral
    ‪5 min walk‬
  • Airport, Forlì Intl. Airport (FRL)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Affresco)

Junior Suite (Affresco)

Junior Suite (Affresco)

10.0 out of 10
Exceptional
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite

32-inch Smart TV with digital channels, TV

Classic Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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includes taxes & fees
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About this property

Albergo Cappello

Hotel in Ravenna with a restaurant and a bar
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and limo/town car service are onsite.
Albergo Cappello offers 7 accommodations with minibars and safes. 32-inch Smart televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Ravenna hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Albergo Cappello. During your stay, you're just a quick walk from Torre Civica. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Torre Civica and Piazza del Popolo
  • Cruise terminal, train station, and bus station shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Albergo Cappello. A cruise ship terminal shuttle, a train station drop-off service, and a bus station shuttle are available for a fee.

This 3-star Ravenna hotel is smoke free.

Albergo Cappello has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per night); discounts available
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Front entrance ramp
  • Handrails in stairways (108 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1468
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 2 (weight limit: 13 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 29.0 per night.
  • Cribs (infant beds) are available for EUR 29 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per night (656 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 29 per night
  • Rollaway bed fee: EUR 29.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:30 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT039014A1MMOKQ294
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Albergo Cappello
Albergo Cappello Hotel
Albergo Cappello Hotel Ravenna
Albergo Cappello Ravenna
Albergo Cappello Hotel Ravenna
Albergo Cappello Hotel
Albergo Cappello Ravenna
Albergo Cappello Hotel Ravenna

Albergo Cappello Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 224 out of 278 reviews
Rating 8 - Good. 42 out of 278 reviews
Rating 6 - Okay. 9 out of 278 reviews
Rating 4 - Poor. 2 out of 278 reviews
Rating 2 - Terrible. 1 out of 278 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful small hotel in the centre of Ravenna.

We had an enormous suite, I think the only one. The building is listed and very old with very high ceilings. the public rooms are enormous and one has f19th century frescoes. Clean and run by friendly helpful staff. The breakfast is limited but adequate. The place is full of character and charm.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel, set in a Venetian palazzo.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cozy, friendly hotel. From the front desk to the restaurant & bar the service was very friendly and accommodating.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, perfect location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, everyone worked very hard and were very helpful for anything we needed. Location was great, centrally located, would highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately hotel internet was down part of both days I was there. Very inconvenient but market across the street had free access . Lift also Mindy criminal so had to carry suitcase up stairs to my room. Otherwise convenient location and relatively comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and our room was beautiful.
Stayed 1 night in Sep 2025

10/10 Excellent

Janette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night after our cruise ended and really enjoyed the hotel. We arrived early and they allowed us to store our luggage before the 2pm check in. Our room was #103 a Junior Suite. The hotel is very unique which makes it special. The staff although small were very friendly and helpful. Would definitely recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are all fantastic. Very clean and spacious room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is quite unique. The staff couldn't be nicer! Going out if their way for their guests is no trouble. The location is right in the center of town. So convenient. The breakfast is amazing! The only con is when you initially try to locate the hotel. We went by it the first time. It is located on a street that you can't drive down certain times of the day.
Stayed 1 night in Aug 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Nice hotel in a super central location. Staff are super helpful and very kind. Traditional decor in the Venetian style. Good breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the oldest, if not the oldest hotels in Ravenna. Great character, very well maintained with very helpful and pleasant staff. Restaurant with inside/outside seating and great food and drink. Ideally located within easy walk to station and central to the old city Unesco sites, etc. We only stayed one night but regret not staying for more. Next time.
Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location with old world charm

Stayed 1 night in Sep 2025

10/10 Excellent

Bruce, Shoreline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very pleasant surprise. Very friendly staff. Very charming and excellent dinner at their restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Would not stay here again.

Hotel rooms are hot even with small air conditioner. Not any useable electric outlets & bad lighting. Poor breakfast. Tv was good. Location was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

KAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the stay with true Italian charm!
Stayed 3 nights in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite stay in Italy!

We loved our stay at the Albergo Cappello. The staff was wonderful, our room -- a work of art. Great location, great restaurant and Dora, receptionist-hostess, was so helpful and a joy to chat with.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth, Lake Stevens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this Alberto! Friendly and courteous staff who really go above and beyond. Our room was beautiful and very comfortable. We had dinner at the restaurant there and the ambiance was perfect!
Stayed 2 nights in Jul 2025

8/10 Good

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Farni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel near the piazza

We stayed a couple nights at this hotel before leaving on a Mediterranean cruise. The staff is super friendly, hotel has beautiful original woodwork from centuries ago. Breakfast was great, and the hotel has a nice lively restaurant and bar also. Conveniently located near the piazza and all the historic landmarks.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya Andelt

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel were wonderful. Rooms are historical and spacious. The area around hotel is lovely with plenty of things to see and places to eat. The breakfast was delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything at Albergo Cappello was exceptional !!! The morning breakfast receptionist was one of the most genuine persons we have met in over 20 years of travel. I wish I knew her name because she personally made us feel welcome every morning. We had dinner at the restaurant and it was delicious in every way, the wait staff was wonderful as was the afternoon/evening reception. We will remember this stay for many years. Thank you❤️
Stayed 4 nights in Jul 2025