"Really pleased with all aspects of our stay the only problem really was that from 5 pm to midnight on every evening of our stay in mid January the adj ... " More
4 Dec 2018 by GM
Thank you for your kind score. Regards Frank Grassmann General Manager
12 Aug 2023 by Frank Grassmann
Liebe Cristina,Vielen Dank für Ihre Bewertung und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im The Nai Harn zu teilen.Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten und insbesondere die Hilfsbereitschaft unserer Mitarbeiter geschätzt haben. Es freut uns zu hören, dass Sie trotz der Treppen und des Lifts mit Ihrem Kleinkind keine Probleme hatten. Unser Ziel ist es, unseren Gästen den bestmöglichen Komfort zu bieten.Es tut uns leid zu hören, dass es am Strand keine Liegen gibt. Wir nehmen Ihr Feedback zur Kenntnis und werden prüfen, wie wir das Strandangebot für unsere Gäste verbessern können.Wir freuen uns, dass Sie die Pool-Bereich und unser Frühstücksbuffet genossen haben. Ihre positiven Kommentare sind für uns Ansporn, unseren Service weiterhin zu verbessern.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut einen angenehmen Aufenthalt bieten zu können.Mit freundlichen Grüßen, Frank Grassmann General Manager The Nai Harn, Phuket
14 Mar 2018 by GM
Thank you very much for your good review.
14 Mar 2018 by GM
Vielen Dank fur die gute Bewertung. Ich freue mich, das es Ihnen gut gefallen hat und sie wiederkommen wollen.
29 Dec 2017 by GM
Lieber Robert, es freut mich sehr, das es Ihnen bei uns so gut gefallen hat.
The Nai Harn offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There are 2 meeting rooms available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury The Nai Harn. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Rawai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Nai Harn offers 120 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Rawai hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Cosmo – This restaurant overlooks the ocean.
Rock Salt – This restaurant overlooks the ocean. Open daily.
HANSHA – This sushi bar overlooks the ocean. Open daily.
Reflextions – This rooftop bar overlooks the ocean. Open daily.
Cosmo Bar – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Deluxe Room, Ocean View room type is located on the upper floors of the building (the 8th and 9th floor). Guests need to use an lift to the 6th floor and reach the room by stairs.
The Nai Harn offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash.
For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World.
