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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Lobby
Indoor pool
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Place, Sylvan Lake
    ‪2 min walk‬
  • Place, Sylvan Lake Provincial Park
    ‪5 min walk‬
  • Place, Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Airport, Red Deer, AB (YQF-Red Deer Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

King Room - Lake Front

  • Sleeps 2

King Room with Jetted Tub - Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Room with Two Queen Beds - Lake Front

  • Sleeps 4

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

  • Sleeps 4

Queen Room with Two Queen Beds and Accessible Walk In Shower

  • Sleeps 4

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The price is €92
includes taxes & fees
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Prairie Moon Inn Sylvan Lake

About this property

Best Western Plus Chateau Inn Sylvan Lake

Hotel in Sylvan Lake with an indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western Plus Chateau Inn Sylvan Lake. During your stay, you're just a quick walk from Sylvan Lake. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park
Best Western Plus Chateau Inn Sylvan Lake offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. The business-friendly Best Western Plus Chateau Inn Sylvan Lake also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Sylvan Lake hotel is smoke free.

Guests are served free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive but you get what you pay for. Excellent place to stay. Just wish it was not so high priced.
Stayed 1 night in Aug 2025

10/10 Excellent

Krystyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please fix the jets in the hot tub
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark, White City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

barb

Liked: Cleanliness, staff & service, property conditions & facilities
Lovley spot
Stayed 3 nights in Jun 2025

6/10 Okay

Raymond

Jets didn't work on hot tub, no coffee pot in room. The cleanliness of room and hotel was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Room was large and very comfortable for our family of four. Pool area was good. Breakfast area and food were quite nice! Would recommend and will stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities
Clean, well maintained rooms. Breakfast was good.
Stayed 1 night in Oct 2025

8/10 Good

Nathan

Stayed 2 nights in Oct 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and big and spacious. The staff was friendly and knowledgeable. Overall, the hotel was great the breakfast. My husband was so impressed with.
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation, good breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Har Amrit, Edmonton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, friendly staff, great location. Whirlpool in hot tub was out of order, other than that it was a good experience.
Stayed 1 night in Oct 2025

2/10 Terrible

Joel

Stayed 2 nights in Oct 2025

2/10 Terrible

Lori

Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining options within walking distance. A short drive to the golf course. Good breakfast included. Spacious room, friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Joann

Nice place to visit!
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great and staff was accommodating. Only issue was that we weren't able to access the stairs (!!) and had to take the elevator up (we were only on the second floor) because the area where the stairwell is located was booked for a private party. Weird design! Anyways, we loved our stay aside from that.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen

Stayed 1 night in Sep 2025

10/10 Excellent

Leona

Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was polite but maybe not used a person of colour. 😂
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohammad Zafar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 1 night in Sep 2025