Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Lobby
Lobby
Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Gym

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Place, Sylvan Lake Provincial Park
    ‪6 min walk‬
  • Place, Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Place, Lakeside Go Karts and Mini-Golf
    ‪9 min walk‬
  • Airport, Red Deer, AB (YQF-Red Deer Regional)
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Chateau Inn Sylvan Lake

Hotel in Sylvan Lake with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western Plus Chateau Inn Sylvan Lake. During your stay, you're just a quick walk from Sylvan Lake. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park
Best Western Plus Chateau Inn Sylvan Lake offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. The business-friendly Best Western Plus Chateau Inn Sylvan Lake also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Sylvan Lake hotel is smoke free.

Guests are served free full breakfast daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Reviews

Best Western Plus Chateau Inn Sylvan Lake Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 639 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

8/10 Good

Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they had an event that took over the parking lot... a bike rally with DJ, while we didn't stay it definitely scared us away leaving the one night early. Not sure the idea to take over a parking lot moving all the vehicles to the street parking (which was marked and reserved at least) was a good idea... Probably the off sales that would be allowed was more of a concern. Might have been ok, like I say, we didn't find out. Also did not get my emailled checkout receipt....
Stayed 3 nights in Jul 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an older building but it is so well maintained. Very clean! All staff are wonderful!
Stayed 2 nights in Jul 2025

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, property conditions & facilities
The charm of the inn starts with the manager, Zona and her courteous and friendly staff. I invite you to come and stay at the Inn, Experience what I felt, the warmth of their spirit and the character and quality of the place. Zona and her staff are to be highly commended for how we were treated. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Chi kim

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Ok

It was good just wish hotels would get rid of carpet so dirty. Beds comfy bathrooms clean… breakfast pretty busy waffles were good… but the rest meh.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cecilia

Liked: Staff & service
It’s so accessible, rooms are clean and spacious, breakfast is wonderful! We’ll come back.
Stayed 2 nights in Jul 2025

8/10 Good

BOBBETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good with a pool, hot tub, friendly and helpful staff, great complimentary breakfast and clean spacious rooms. It was wonderful that it was within short walking distance of restaurants, pubs and the beach.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sabrina

Stayed 1 night in Jul 2025

10/10 Excellent

Beverly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Colette

Stayed 2 nights in Jun 2025

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Huge room, good breakfasts, just little problem onbthe payment coz i book for 219 cad but it showing on my card 427,4 days after they took out 227 CAD on my card and the other 219 still showing pending. Overall the hotel is excellent
Stayed 1 night in Jul 2025

2/10 Terrible

alfred

Stayed 2 nights in Jul 2025

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was fine I didn’t like that there was not a fan in the bathroom and our initial check in process wasn’t great I felt the clerk was trying to make me pay upfront for the hotel and the deposit when Expedia says you can pay at Checkout
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

allison

Travelled with family
There was only one person working at check in time at 4pm. The line to check in was out the door. The foyer is rather small and it was super crowded at check in time.
Stayed 1 night in Jul 2025

8/10 Good

Jitesh

Very close to lake activities
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Located near the waterfront and within walking distance of most bars and eateries. Room was clean and comfortable. Breakfast options were plentiful. They also have a machine that dispenses espresso drinks. I wouldn't stay anywhere else in Sylvan.
Stayed 5 nights in Jun 2025

10/10 Excellent

Erzsebet

Stayed 1 night in Jul 2025

10/10 Excellent

Laurie-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location 100 percent
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Stayed 3 nights in Jul 2025

10/10 Excellent

JACQUELINE

Stayed 1 night in Jul 2025

10/10 Excellent

Nazia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to the beach
Stayed 3 nights in Jul 2025

10/10 Excellent

Gordon

Great stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025