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Best Western Plus Chateau Inn Sylvan Lake

2.5 star property

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Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)
Lobby
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3
  • Place, Sylvan Lake
    ‪2 min walk‬
  • Place, Sylvan Lake Provincial Park
    ‪5 min walk‬
  • Place, Sylvan Lake Marina Bay
    ‪9 min walk‬
  • Airport, Red Deer, AB (YQF-Red Deer Regional)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, two bedside tables, a nightstand, a chair, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room - Lake Front

  • Sleeps 2

King Room with Jetted Tub - Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Room with Two Queen Beds - Lake Front

  • Sleeps 4

Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking

  • Sleeps 4

Queen Room with Two Queen Beds and Accessible Walk In Shower

  • Sleeps 4

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  • Breakfast included
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4.3 out of 5, Excellent, 745 reviews
The price is €87
includes taxes & fees
3 May - 4 May
Prairie Moon Inn Sylvan Lake

About this property

Best Western Plus Chateau Inn Sylvan Lake

This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western Plus Chateau Inn Sylvan Lake. During your stay, you're just a quick walk from Sylvan Lake. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Sylvan Lake and Sylvan Lake Provincial Park
Best Western Plus Chateau Inn Sylvan Lake offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. The business-friendly Best Western Plus Chateau Inn Sylvan Lake also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Sylvan Lake hotel is smoke free.

Guests are served free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was great, spotless room, great breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Stayed 1 night in Jan 2026

8/10 Good

Pattie

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was great options
Stayed 2 nights in Jan 2026

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re informed at check in that because very few guests registered that a very limited bagged breakfast of muffin, yogurt , an apple and coffee would be the only menu items available. Breakfast was advertised in part of rental. Have stayed at several other hotels and they have provided a much fuller menu.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawit

Liked: Cleanliness, staff & service, amenities
Clean room nice reception welcome. Amazing breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Corey

Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice. Comfy beds
Stayed 2 nights in Dec 2025

8/10 Good

Teri

Liked: Cleanliness, amenities, property conditions & facilities
Check in and check out was super easy. We enjoyed the pool and hot tub. Hotel was clean and quiet. Breakfast is a nice bonus, we got to breakfast 2 hours after it started, I would guess it would be better right at 7 when everything is fresh. If they could add strawberry topping and whipped cream to the waffle station that would be really great! Lots of options available to choose from; waffles, eggs, sausage, tater tots, muffins, toast, oatmeal, cereal, yogurt. Coffee, tea, hot chocolate and 3 different juice options. I would prefer regular scrambled eggs over what was provided which was some sort of eggs with pepper and onions cut into rectangles, I’m not sure if the options are always the same or if they switch them up.
Stayed 1 night in Jan 2026

10/10 Excellent

Brent

Stayed 2 nights in Dec 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, room comfort
We upgraded to a jet tub suite only for the jet tub not to work. When we inquired about this we were told maintenance would be around to look at it and when I asked to be charged for a regular room she said management would call me but neither maintenance or management followed up.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christal

Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel/rooms , great staff very friendly. Breakfast and pool were great . .walking distance to the lake for skating and sight seeing .
Stayed 2 nights in Dec 2025

10/10 Excellent

Joleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wasn't as busy as it is in the Summer. We could walk to dinner options and the Winter events happening. The coffee shop on site was great and the hotel was well kept.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Clean room; Ashley was amazing, helpful and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Mauricio

Stayed 1 night in Dec 2025

10/10 Excellent

nichole

Staff were nice and helpful
Stayed 1 night in Nov 2025

8/10 Good

charlene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Nenyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very limited. I travel a lot and this buffet didn’t meet my average score.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and all staff were fantastic. We will definitely be back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kirsten

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Elizaldy

Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic clean staff was beat ive seen in any hotel food was fresh rooms spotless pool clean loved this place better then sone best western ive been in! Thankyou
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience from the start front desk was super friendly and helpful! Just steps away to the Winter Village lights show. And room was clean, spacious and comfortable.
Stayed 1 night in Dec 2025