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Aiden by Best Western South Reno

3.0 star property

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Lobby sitting area
Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | Private kitchen
Lobby
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

Map
5851 S Virginia Street, Reno, NV, 89502
  • Meadowood Mall
    ‪2 min walk‬
  • Reno-Sparks Convention Center
    ‪19 min walk‬
  • Atlantis Casino
    ‪2 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

J Resort

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (4139)
The price is €85
for 1 room
includes taxes & fees
23 Jun - 24 Jun
J Resort

About this property

Aiden by Best Western South Reno

Hotel with free parking, a quick walk to Meadowood Mall
This smoke-free hotel features a restaurant, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Aiden by Best Western South Reno's great location. During your stay, you're just a quick walk from Meadowood Mall. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym and bike rentals
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Meadowood Mall and a 2-minute drive from Reno-Sparks Convention Center
  • Dogs welcome for a fee
Aiden by Best Western South Reno offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Aiden by Best Western South Reno. Free self parking is available. A complete renovation of Aiden by Best Western South Reno was completed in January 2021.

This 3-star Reno hotel is smoke free.

Aiden by Best Western South Reno has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - January 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Aiden by Best Western South Reno Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1198 out of 1914 reviews
Rating 8 - Good. 453 out of 1914 reviews
Rating 6 - Okay. 151 out of 1914 reviews
Rating 4 - Poor. 48 out of 1914 reviews
Rating 2 - Terrible. 64 out of 1914 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are extremely helpful. Fixed anything needed. Place smelled and looked clean. No problems that weren't fixable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Melinda

Liked: Cleanliness, staff & service
My room was next to some really loud and obnoxious . From 11:30 until 1:30 AM it went on and on ..... I finally knocked on their inside door and yelled to be quiet - finally I got a security guard and the manager to go over to them. They quieted down a bit but continued talking loud. I would not recommend this place !!!
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room . Simple. Clean. Spacious. Comfortable. Nice front desk staff. Exterior is not very attractive but room was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is good, and location is perfect!

The room itself is good; not excellent but also not bad, and definitely above average. It has been remodeled, and for an older hotel, I appreciate that. The one thing that would've made the room itself ideal is if the sink/vanity was behind the door in the actual bathroom. I stayed with someone else and it would've been nice to keep the noise of the running water begind the bathroom door so I wasn't disturbing the other person. Also, the floors could've been cleaner. My socks gor dirty, but I had slippers, so that was a very minor issue. Aside from the actual room, the location is ideal. It was very central to everywhere I wanted to go to. Location is perfect, and overall the room was comfortable and clean. I would definitely consider staying there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with group
Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sherri

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was nice and very clean. I love that it was pet friendly and the rooms didn’t smell. It’s close to many good options and shopping. Nights were quiet and the gym was well kept. Pool wasn’t open yet but looked to be good size and they have a small bar and an outdoor seating and fire pit making it a cute spot and even fun in the warmer months. I’d definitely stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Jack

Stayed 1 night in Nov 2024

4/10 Poor

Serge

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Pretty decent property but I got eaten up by fleas or something in the worst way. I'm still itching a week later. I don't recommend it but if you're willing to deal with the possibility of getting bitten by whatever bugs then go for it.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to Mt Rose

Great location near Mt Rose ski area and close to Reno shopping. Very convenient, clean, and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made reservation with wrong date.

I arrived with my confirmation and told the desk clerk(Alex) about my reservation. He checked and wasn't able to find it because i made a mistake and put the wrong date. Super nice and tried to help, but I had to correct it with Hotels.com. I was able get everything corrected in a few minutes over the phone. Room was clean, no carpet, which we liked. The noise in this area is loud with the traffic, and people driving through the parking lot thumping music.
Stayed 1 night in Mar 2025

10/10 Excellent

Yongxin

Stayed 1 night in Feb 2025

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff were super friendly. Property was very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely remodeled motor inn.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Erika, Winnemucca

I think the rooms can be cleaner. The bathroom door was dirty the vent in the bathroom was dusty. They can also have better pillows.
Stayed 1 night in Mar 2025

8/10 Good

Nazanin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff is nice and friendly. I appreciate the time and effort you take to meet the customer needs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is well care gives that wonderful feeling of an old motel, but has been freshly remodeled and in great condition front desk clerk at midnight was awesome and super friendly the restaurant adjacent to the front lobby had really good breakfast and was not too unreasonable on the price all around was a great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Stayed 2 nights in Dec 2024

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Krystal

Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and updated. Great for the price. Fridge and microwave. Comfortable bed. Clean, i liked the vinyl floors with area rug, wallpape, Keurig and daybed with a space for my suitcase.
Stayed 1 night in Mar 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accomodating and quick to respond to a minor service request we had. Due to winter season some amenities not available but would recommend and will return ourselves next time we have a trip to Reno. We do not generally do breakfast at the hotel so we did not miss that but for folks who want that - only a restaurant option available.
Stayed 2 nights in Feb 2025