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Aiden by Best Western South Reno

Property class: 3

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Photo gallery for Aiden by Best Western South Reno

Lobby sitting area
Lobby
Lobby
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5851 S Virginia Street, Reno, NV, 89502
  • Place, Meadowood Mall
    ‪2 min walk‬
  • Place, Reno-Sparks Convention Center
    ‪19 min walk‬
  • Place, Atlantis Casino
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(75 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(61 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.2 out of 10
Wonderful
(82 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(38 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(59 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(53 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

Free toiletries, hair dryer, towels, soap

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

View all photos for Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Living Room, Wi-Fi, Shower Only

  • Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

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About this property

Aiden by Best Western South Reno

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Aiden by Best Western South Reno offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and smart speakers.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Aiden by Best Western South Reno's great location. During your stay, you're just a quick walk from Meadowood Mall. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at Two Chicks, a diner that serves American cuisine
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym and bike rentals
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Meadowood Mall and a 2-minute drive from Reno-Sparks Convention Center
  • Dogs welcome for a fee
Aiden by Best Western South Reno offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1496 square feet (139 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Aiden by Best Western South Reno. Free self parking is available. A complete renovation of Aiden by Best Western South Reno was completed in January 2022.

This 3-star Reno hotel is smoke free.

Two Chicks - This diner specializes in American cuisine. Guests can enjoy drinks at the bar.
The Blu Bar - Onsite lobby lounge. Happy hour is offered. Open select days.
Two Chicks Coffee - Onsite coffee shop. Open select days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 10 metres
  • Street parking available
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Blu Bar
  • Two Chicks
  • Two Chicks Coffee

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Renovated entire property - January 2022
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.90 per accommodation, per night (maximum USD 67.80 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 31 and close September 01.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Aiden by Best Western South Reno Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1489 out of 2359 reviews
Rating 8 - Good. 541 out of 2359 reviews
Rating 6 - Okay. 179 out of 2359 reviews
Rating 4 - Poor. 65 out of 2359 reviews
Rating 2 - Terrible. 85 out of 2359 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
The room was nice with the new renovation. The hotel has two elevators which were good for an elderly dog.
Stayed 2 nights in Jan 2026

8/10 Good

Spencer

Stayed 2 nights in Jan 2026

6/10 Okay

John

Stayed 1 night in Jan 2026

2/10 Terrible

Isaiah

Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and pleasant staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities
Our only place to stay when we have appointments in Reno.
Stayed 1 night in Jan 2026

10/10 Excellent

Raul

Stayed 1 night in Jan 2026

4/10 Poor

Jeff

Business traveller
Disliked: Staff & service
Very noisy night parking lot. No tv remote. Nice room interior remodel in a terrible old building. Lots of all night noise.
Stayed 1 night in Jan 2026

2/10 Terrible

Mary

Travelled with partner
Liked: Cleanliness
Do NOT stay here. I was charged a $100 deposit fee upon check-in and was assured that it would be refunded upon check out if the room was in good condition. I left the room in perfect condition. When I didn’t receive the refund after 2 days. I was given the runaround and a fictional customer service number.
Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good place to stay
Stayed 1 night in Jan 2026

10/10 Excellent

Corinna

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. You get a coffee pot, microwave and a refrigerator. It's quiet and comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.. room was excellent clean, organized, and warm even outside the weather was cold.
Stayed 1 night in Jan 2026

10/10 Excellent

Megen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast place right next door
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Stayed 3 nights in Jan 2026

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities
Room was super clean, lady at front desk was very nice. Plenty of parking
Stayed 2 nights in Jan 2026

8/10 Good

Katja

Stayed 3 nights in Jan 2026

2/10 Terrible

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I paid approximately $240 for the room, then when I checked in, was charged an additional $160 in fees for 2 days. This place is an absolute scam, do not rent f on this place ever!
Stayed 2 nights in Jan 2026

10/10 Excellent

Sondra

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was friendly, the room was clean and has nice decor, very comfortable and spacious.
Stayed 2 nights in Jan 2026

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service
Recently renovated room.
Stayed 4 nights in Jan 2026

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

8/10 Good

Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Decent stay by the airport
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle, Cool

Stayed 3 nights in Nov 2025

10/10 Excellent

kelly

Liked: Staff & service
We actually didn't stay, due to a water issue at the hotel; however, I'm going
Stayed 1 night in Jan 2026

10/10 Excellent

edilberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great check in and check out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darlene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater worked great. Room was very clean. Parking was easy.
Stayed 2 nights in Jan 2026