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Hyatt Place Reno

3.0 star property

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Exterior
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Restaurant
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

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13957 S Virginia St, Reno, NV, 89511
  • Place, The Summit Reno
    ‪1 min walk‬
  • Place, Cinemark Century Summit Sierra
    ‪3 min walk‬
  • Place, Grand Sierra Resort Casino
    ‪12 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Mountain View

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Hair dryer, towels, soap, shampoo

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Roll-in Shower

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed with Sofa bed, Mountain View (Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Pet-friendly
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4.9 out of 5, Exceptional, 96 reviews
The price is €147
includes taxes & fees
17 May - 18 May
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About this property

Hyatt Place Reno

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and a meeting room are onsite.
Hyatt Place Reno offers 132 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hyatt Place Reno, you're just a quick walk from Cinemark Century Summit Sierra. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from Reno-Sparks Convention Center and 11 minutes from Atlantis Casino
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Reno offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room.

Public spaces have free WiFi and wired Internet. The business-friendly Hyatt Place Reno also features express check-in and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Reno hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Reno has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8.66 for adults and USD 8.66 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 50 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8.66 for adults and USD 8.66 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Reno South
Hyatt Place South Reno Reno
Hyatt Place South Reno Hotel
Hyatt Place South Reno Hotel Reno

Hyatt Place Reno Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 383 out of 526 reviews
Rating 8 - Good. 79 out of 526 reviews
Rating 6 - Okay. 27 out of 526 reviews
Rating 4 - Poor. 16 out of 526 reviews
Rating 2 - Terrible. 21 out of 526 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service
Staff was fantastic. Very courteous and helpful. Breakfast is not included but they did comp us the first breakfast. Room was nice, no door to separate the living area from the bedroom. Beds were very comfortable, nice hot shower and great room service.
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great check-in experience and very courteous staff who kindly accommodated our request for a late checkout due to a ski accident, which we truly appreciated. The only downside was that our request for the room to be cleaned was unfortunately overlooked. Overall, a positive stay with attentive service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Francisco

Stayed 2 nights in Jan 2026

6/10 Okay

Heather, San Ramon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities and clean. However, hotel was at a constant 80 degrees when it was 35-40 degrees outside. We couldn’t sleep so we had to use the AC in our room all the time (in the middle of winter)! I complained to the front desk but nothing was done. Also, I paid extra for a Mountain View, but my room didn’t really have a Mountain View.
Stayed 2 nights in Jan 2026

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was nice. The pool outside was warm, it would have been nice to have the heaters outside work as well as having a door to cover to keep the cold out.
Stayed 1 night in Jan 2026

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was great. The property itself has some serious issues that will not age well. The blackout shades don’t work (like operationally they were improperly installed), the hot tub was down for all 8 days we stayed (and seems to have been for months), there was a pipe burst in the gym, and the room lacks creature comfort amenities that should be stocked daily.
Stayed 7 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

4/10 Poor

Justin

Business traveller
Disliked: Cleanliness, amenities
Stayed here last year and it was great. Friendly energetic staff and super clean. This year, they asked if we wanted house keeping each day and we did. The house keeping consisted of a fresh towel…. Maybe and pulling blankets up in bed. They don’t even make the beds. Don’t drink the “complimentary” water in the room. There is lots of fine print in the tag…. Read it because I’d your not a member you just drank a $4 bottle of “complimentary” water. Last year breakfast was included in the price ( which was much less) this year breakfast was $8 per person. Being we only ate yogurt and fruit last year as the rest looked like fake eggs and cardboard sausage we got some great breakfasts out. The icing on the cake was the $10 per day parking fee. First off we were never forewarned about this nor did not agree to it. Secondly we did not have our rental vehicle the entire stay in Reno so how did they even know what to charge….. they didn’t. They just charged it. I did not realize this until I requested a printed receipt which the desk clerk was a bit apprehensive to do in the first place. We booked our stay for this time next year. It is not at the Hyatt!!!!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
great front desk/breakfast staff, clean modern rooms, excellent location!
Stayed 1 night in Jan 2026

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Room was VERY dry. Had to turn on the air just to get moisture in the air. Not a great stay due to the room being super dry and uncomfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New, clean, helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Abdul Rashid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2026

4/10 Poor

Robert

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Called ahead. Asked if there was electric charging and was told no. There was. Also, the hot tub was out of order.
Stayed 1 night in Jan 2026

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

Douglas

Stayed 1 night in Jan 2026

10/10 Excellent

Yigang

Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Stayed 1 night in Jan 2026

4/10 Poor

Ka Yiu

Stayed 2 nights in Dec 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Not happy we have to pay for parking now. Ridiculous
Stayed 1 night in Jan 2026

10/10 Excellent

Yan

Stayed 1 night in Jan 2026

2/10 Terrible

Reyna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel charges you for imaginary waters that supposedly get left in the room and they never tell you parking is going to be charged. Never stay here it is the worst hotel ever!!!!
Stayed 3 nights in Dec 2025