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Atrium Ambiance Hotel

Property class: 4
VIP Access

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Photo gallery for Atrium Ambiance Hotel

A modern hotel with a swimming pool, outdoor seating, and a bar area.
A modern hotel room with a large bed, a desk with a plant, a view of the sea through the balcony, and a painting of a coastal landscape.
A modern interior with a wooden bar, seating area, and large windows.
A modern reception area with a marble reception desk, large windows, and a clean, polished floor.
A rooftop terrace with a hot tub, seating area, and a table with a fruit bowl.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
M. Portaliou 24, Rethymno, Crete, 74133
  • Place, Town Beach
    ‪3 min walk‬
  • Place, Rethymnon Town Hall
    ‪15 min walk‬
  • Place, Rethymnon Cathedral
    ‪19 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A modern hotel room with a large bed, a wooden headboard, a small seating area, and a view of the beach.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Pool View

A balcony with a glass railing, a white chair, a small table with two glasses of orange juice, and a view of a swimming pool and other buildings.

Deluxe Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Pool View

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Standard Room, Pool View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Pool View

A hotel room with a large bed, a wooden wardrobe, and a painting of a landscape on the wall.

Superior Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Jetted Tub

A hotel room with a large bed, a desk, and a view of a beach with a boat.

Junior Suite, Jetted Tub

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, Jetted Tub

A modern hotel room with a large bed, a desk, a wardrobe, and a view of the sea.

Executive Suite, Jetted Tub

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Single Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A modern hotel room with a bed, a desk, a wardrobe, and a view of the sea.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Atrium Ambiance Hotel

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Atrium Ambiance Hotel offers 121 air-conditioned accommodations with safes and designer toiletries. Rooms open to balconies. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Rethymno hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Atrium Ambiance Hotel, you're just a quick walk from Blue Beach. You'll find features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Oinos
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Blue Beach and 3 minutes by foot from Town Beach
  • Airport shuttle service available for a fee
Atrium Ambiance Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A library, a terrace, and barbecue grills are also featured at Atrium Ambiance Hotel.

Smoking is allowed in designated areas at this 4-star Rethymno hotel.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.
Atrium Ambiance Hotel has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 1 metre
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Oinos

Things to do

  • Billiards/pool table
  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 25.00 (subject to availability)
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1041Κ013A0189300
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atrium Hotel Rethimnon
Atrium Rethimnon
Atrium Hotel Rethymnon
Atrium Rethymnon
Atrium Ambiance Hotel Rethymnon
Atrium Ambiance Rethymnon
Atrium Ambiance
Atrium Ambiance Hotel Hotel
Atrium Ambiance Hotel Rethymno
Atrium Ambiance Hotel Hotel Rethymno

Atrium Ambiance Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 102 reviews
Rating 8 - Good. 36 out of 102 reviews
Rating 6 - Okay. 4 out of 102 reviews
Rating 4 - Poor. 0 out of 102 reviews
Rating 2 - Terrible. 2 out of 102 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean rooms and excellent breakfast. However, no parking in the area with or without pay. The only amenity was the discount to their night dinner. Poor location. I would not recomend using this hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Heta

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel all in all. Worth mentioning: great breakfast and location!
Stayed 11 nights in May 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, good service, the breakfast was amazing
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated, very clean. Very courteous and helpful personnel.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Wunderful!
Stayed 9 nights in May 2023
Verified review

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great location and has the best staff. They always go the extra mile to help you. They always so helpful.
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. No coffee or tea making facilities
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice hotel in good location. Staff friendly and rooms small but nice. A kettle in the room but no tea or coffee sachets. The swimming pool was too dirty to use (cloudy and with sand) and mostly in the shade. Location good near the beach and the old town. Of course this makes it noisy - light sleepers might need earplugs!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spotlessly clean, comfortable beds and choice of pillows! Fabulous breakfast. Location perfect. Only thing that let the room down was lack of usable storage space for clothes. Large wardrobe but only a few hangers and no drawers large enough to put clothes in.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Exceptional

This is my second trip to the Atrium Ambiance Hotel and it didn't disappoint. The room was great and the hotel is in a good location, close to the beach and not too far from the centre of Rethymno. All staff were charming and helpful and I would like to say a special thanks to the bar staff Sissy and Nikos who were really lovely and looked after us every evening. Would definitely recommend it to family and friends.
Stayed 7 nights in Jul 2023
Verified review

2/10 Terrible

Genevieve

Disliked: Amenities
Booked a “Superior” room and they gave us a broom closet. We were supposed to have twin beds, but they gave us a king. Housekeeping then converted it into two twin beds pressed up against one another. Not like the photos at all (or my prior stay at the hotel). When I mentioned this, reception gave me he key to a larger room to look at. It was in line with the hotel photos, but the safe in this room was tiny and could not hold my valuables (the safe in the first room could). When I mentioned this, no further alternatives were offered so we chose the broom closet (and they charged me to use the safe). 12 tv channels worked, but 10 were in German (they offer 40 channels—this has nothing to do with the channels they tell you in advance they can’t get, these are the ones they offer but weren’t working). There is no maintenance person or manager before 9 or after 5. Bathroom was more of a wet room. Water temperature and pressure were inconsistent during the same shower. No working space in the bedroom or bathroom. Breakfast was disorganized and two of the breakfast ladies were unprofessional and irritating. Asked reception for a North American adapter. They gave me one for the UK. Asked again and they said they didn’t have one (that’s after two trips to reception). Receptionist was clueless when asked for a beach bed or restaurant recommendation. A very disappointing and uncomfortable two days. Will not return. Ever. Will never recommend.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hoteĺlet oppfylte de aller fleste av våre krav til et feriehotell. Servicen var utmerket, rennhold utmerket og beliggenheten upåklagelig med kort vei til stranden. Utvalg og kvalitet på frokosten kan forbedres en god del.
Stayed 15 nights in May 2026
Verified review

10/10 Excellent

Knut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet var som vanlig helt topp. Pleier å overnatte noen ganger i året når det er ledige rom. Veldig fornøyd.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre très agréable et petit déjeuner très complet
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

maryse

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent petit déjeuner. Personnel à l'écoute. Chambre très bien. Deux bémols : Salle de bains très petite. Le bruit de la rue
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Havde booket exec suite med jacuzzi og med vin og champagne serveret på vær ved ankomst. Suiten var ikke klar på check in tidspunktet pga problemer med jacuzzien. Da vi fik suiten efter noget tid var der ikke hverken vin eller champagne og glas som beskrevet. Jacuzzien virkede stadig ikke (gammel model uden instruktioner) og den kunne ikke varme. På anden dagen fik vi en flaske og noget frugt. På 3. dagen virkede jacuzzien stadig ikke efter en tekniker udefra havde været forbi. Vi anmodede derfor om et andet værelse med jacuzzi, som vi så først fik på 4. dagen. Vi skulle selv anmode om kompensation og tale med hotwlmanageren inden der skete noget. De til ød ikke noget af sig selv hvilket vi forventer når tingene ikke er i orden. Hotelmanageren var til dels imødekommende med et ekstra vær vi kunne bruge på 4. dagen og en 20 mins gratis massage. Den fik vi dog forlænget til 45 min. Alt i alt et ok hotel men forventede noget mere imødekommenhed og initiativ til at kompensere for at tingene ikke var i orden på den dyreste suite hotellet.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Aylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben tenuta pulita e silenziosa ottima per una bella vacanza di relax,personale super cortese,mia figlia ha avuto problemi con un virus intestinale la metre' di cui non ricordo il nome e stata superlativa con tutto lo staff,ogni giorno chiedeva delle condizioni, facendo preparare un pasto apposta per la dieta data dal medico dell' hotel . Cosa dire se divessi tornare a rethymno non avrei alcun dubbio a tornare in questo hotel .io darei anche una stellina in piu ..grazie per averci fatto sentire quasi a casa
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed hotel - uitgebreid ontbijt - prima gelegen dichtbij het strand. Jammer dat er geen parkeermogelijkheid is aan het hotel.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Paula

Liked: Property conditions & facilities
Relativ neues und sauberes Hotel. Sehr schöner Ess-und Poolbereich. Das Personal war immer freundlich und hilfsbereit.
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt greit hotell. Standard har gått noe ned i det siste. Frokost ikke lenger som før
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Alle sehr freundlich, zum Strand nur 200m
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viikon matka. Joka päivä siivous. Hyvä ja runsas aamupala. Edullinen buffet dinner.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr leckeres Frühstück sowie Abendbuffet. Die Regelung mit der Bezahlung der Getränke müsste nochmal überarbeitet werden. Man muss aktuell jeden Abend unterschreiben, wenn man die Getränke nach dem Aufenthalt zahlen möchte. Besser wäre es hier wenn sich das einmal im System für die Zimmernummer gemerkt werden würde. Sehr schöne Zimmer - Reinigung, wenn gewollt, jeden Tag. Trotz einem Zimmer mit Stadtblick konnten ohne Lärm super schlafen. Hotel sehr zentral und alles mit einem kurzen Fußweg zu erreichen.
Stayed 8 nights in Aug 2023
Verified review

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione fuori dal caos del centro, ma raggiungibile a piedi. Spazi nella camera ber organizzati.
Stayed 5 nights in Aug 2023