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Stay Inn Hotels

3.0 star property

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Photo gallery for Stay Inn Hotels

A modern interior with a curved staircase, a blue accent wall, and a seating area with plants.
A modern hotel lobby with a reception desk, seating area, and a staircase.
An outdoor patio with white tables and chairs, surrounded by greenery and a brick wall.
A Stay Inn hotel with a modern facade, large windows, and a well-lit entrance area featuring a palm tree and a small garden.
A modern building with a pool, palm trees, and a bar area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Monterrey, km 213, Col. Valle Alto, Reynosa, TAMPS, 88710
  • Place, Plaza H100
    ‪14 min walk‬
  • Place, Peripheral Path Plaza
    ‪7 min drive‬
  • Place, Puente Internacional Reynosa-Hidalgo
    ‪16 min drive‬
  • Airport, Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.)
    ‪20 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, and two wall-mounted lights.

Comfort Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with two beds, a TV, a plant, and a painting on the wall.

Classic Double Room

7.0 out of 10
Good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a colorful abstract painting.

Comfort Double Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, and two wall-mounted lights.

Junior Room, 1 King Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

A modern hotel room with a large bed, a desk, and a chair.

Luxury Room

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

A modern bedroom with a white brick headboard, a red and white bedspread, a gray rug, and a black storage unit.

Luxury Room

  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio Suite, 2 Bedrooms

A modern bathroom with a freestanding bathtub, a toilet, and a white rug on the floor.

Basic Studio Suite, 2 Bedrooms

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

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The price is €86
includes taxes & fees
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About this property

Stay Inn Hotels

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Stay Inn Hotels offers 53 air-conditioned accommodations with blackout drapes/curtains. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

With your stay at Stay Inn Hotels, you'll be connected to a shopping center and within walking distance of Plaza H100. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym
  • 10 minutes by foot from Plaza H100 and a 3-minute drive from Peripheral Path Plaza
  • Cats and dogs welcome for a fee (restrictions apply)
Stay Inn Hotels offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Stay Inn Hotels. You'll have access to the health club at a partner property. Free self parking is available.

This 3-star Reynosa hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.
Stay Inn Hotels has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MXN 95 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Handrails in stairways
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Griddle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 350.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 95.00 for adults and MXN 95.00 for children
  • Pet fee: MXN 350 per pet (varies based on length of stay) plus MXN 350.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Stay Inn Hotels Hotel
Stay Inn Hotels Reynosa
Stay Inn Hotels Hotel Reynosa

Stay Inn Hotels Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 120 out of 226 reviews
Rating 8 - Good. 52 out of 226 reviews
Rating 6 - Okay. 30 out of 226 reviews
Rating 4 - Poor. 12 out of 226 reviews
Rating 2 - Terrible. 12 out of 226 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind personnel. Excellent staying. Thank you
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria A.

Liked: Amenities
Pet friendly, clean rooms and professional staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Really clean rooms as well as nice smell entering.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay.

Beautiful place, clean, excellent service and breakfast too. I like it.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Julieta

Disliked: Cleanliness, amenities, property conditions & facilities
Could improve
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Amenities, property conditions & facilities
Good service
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

amin

Liked: Cleanliness, staff & service
Water pressure
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Amenities
Good service
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Karyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Front desk was nice and checked us in quickly, room was nice and clean. Spent the day in the pool which was very clean as well. Will be back soon!
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very in line with the price offered, spectacular that they have WhatsApp chat, and not just a landline, that's a plus, difficult to find a hotel in Mexico that has it.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

abril

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible!
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Elias

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was awful. The electricity went out, the bathroom started overflowing, the breakfast was cold and mushy. There were cockroaches and a bad smell. I will never stay here again. Plus we were overcharged once we arrived at the hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great costumer services the staff super friendly the only little problem was that of the sheets had a red stain of what it looked like nail polished but no big deal
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better that the pictures
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Florisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Danny

Ok
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Sergio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking is horrendous due to event center, their system was not activating room keys which made it very inconvinient to go in and out of the room ,I needed the attendant come and open my door every time I came back. There was no toiletries and towels were paper thin with no floor towel availiable for shower, very noisy place.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Kasandra

Disliked: Staff & service
We asked for a blanket late at night, and they said there was no staff to provide what we needed
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t on shape to go to front desk to ask for another room, just arrived and noticed the bad smell from the bathroom/restroom. Just turned on the fan to allow the air to flow. Next morning tried to take a shower but bath was clogged, it became a pool with slippery floor. Was in the rush. I had to take a shower… is amazing they dare to rent a room like this
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Roberto

Liked: Cleanliness, room comfort

Nice stay but had some stressful issues

This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado muy seguro, y muchas opciones para salir a cenar caminando. Muy buen desayuno, incluido en el costo de la habitación.
Stayed 1 night in Apr 2026