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Best Western Plus Richmond Airport Hotel

2.5 star property

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Photo gallery for Best Western Plus Richmond Airport Hotel

Coffee service
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Lobby
Exterior
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Seven Pines National Cemetery
    ‪4 min drive‬
  • Place, Dorey Park
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(65 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(82 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Quality Inn Richmond Airport
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.6 out of 5, Good, 1,005 reviews
The price is €68
includes taxes & fees
30 Mar - 31 Mar
Quality Inn Richmond Airport

About this property

Best Western Plus Richmond Airport Hotel

A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Richmond Airport Hotel. During your stay, you'll be within walking distance of White Oak Village. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Richmond Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 29 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 526 out of 1431 reviews
Rating 8 - Good. 347 out of 1431 reviews
Rating 6 - Okay. 222 out of 1431 reviews
Rating 4 - Poor. 169 out of 1431 reviews
Rating 2 - Terrible. 167 out of 1431 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Ravi

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, amenities
Breakfast ended early we cam down at 7:30 the was just ceireal bagel, we came bake at 9:00 and everthing was put away. I ws told that breafast ended aaaaat 9:30. we did not have breakfst that day
Stayed 3 nights in Nov 2025

8/10 Good

Keisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and the rooms were very clean. During the holiday season, I try to appreciate the effort even more.Thank you!!!
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

6/10 Okay

GREGORY

Travelled with family
Disliked: Amenities, property conditions & facilities
Could be cleaner and needs some maintenance and refurbishing
Stayed 1 night in Nov 2025

8/10 Good

Anitra

Travelled with family
The stay was ok the lady at the desk was also running the shuttle van so we had to wait for her to check in.
Stayed 1 night in Nov 2025

10/10 Excellent

mr. lynn w

Stayed 1 night in Aug 2025

8/10 Good

Colin

Stayed 1 night in Nov 2025

6/10 Okay

Claudette C

The TV was not working and it took maintenance 35 minutes to respond and 45 minutes to repair. The room was clean but very dated.
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel! Staff is super nice and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Ken SR.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Daring

Stayed 1 night in Nov 2025

4/10 Poor

Gregory

Disliked: Property conditions & facilities, room comfort
No hot water - could not even take a shower. Also the second floor ince maker was down.
Stayed 1 night in Nov 2025

6/10 Okay

JULIA

Disliked: Staff & service, amenities
hard to understand staff-strong smell of marijuana in parking lot-could not get fan to be "on" all night to block noise
Stayed 1 night in Nov 2025

10/10 Excellent

Syrus

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

6/10 Okay

GREGORY

Disliked: Cleanliness, amenities, property conditions & facilities
My room had bed bugs. I was given another room but this hotel was well overdue for a renovation. Very dated and rundown
Stayed 1 night in Nov 2025

2/10 Terrible

Shashank

Stayed 1 night in Nov 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean but older. All we ask for is a clean room when we travel and that's what we got so we're happy. The bed was a little bouncier than we like, but it served its purpose and we are pleased with our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Abena, Lawrenceville

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa, Ruckersville

Stayed 1 night in Nov 2025

2/10 Terrible

Y

Disliked: Cleanliness, amenities
I left after checking in. Photos are misleading. I’m sure illegal activity was going on there.
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness
The staff was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ken SR.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
We booked this for a sales contractor. Experienced an issue with the shower with the staff offered to move rooms for but the same night. He also experienced bugs on the bed and around the room in the middle of the night. He brought it to the attention of the front desk staff who did not seem surprised and didn’t have much to. We booked him a different hotel and emailed the hotel directly to request a partial refund. We have yet to hear back several days later.
Stayed 8 nights in Nov 2025