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Best Western Plus Richmond Airport Hotel

2.5 star property

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Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Free daily full breakfast
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Seasonal outdoor pool
Coffee service

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Broad Street
    ‪8 min drive‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(64 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(81 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The free breakfast at Best Western Plus Richmond Airport Hotel gets high marks from our customers. During your stay, you'll be within walking distance of White Oak Village. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Richmond Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 29 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Reviews

Best Western Plus Richmond Airport Hotel Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1406 reviews
Rating 8 - Good. 359 out of 1406 reviews
Rating 6 - Okay. 216 out of 1406 reviews
Rating 4 - Poor. 159 out of 1406 reviews
Rating 2 - Terrible. 158 out of 1406 reviews

Reviews

4/10 Poor

Ilse

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very decayed , with peeling wall paper by the elevators . Only one ice machine in operation. Rooms are outdated and don’t have ports to charge electronics. Direct tv with a poor choice of networks
Stayed 1 night in Aug 2025

10/10 Excellent

Camryn

Great customer service and stay
Stayed 2 nights in Aug 2025

8/10 Good

Alain

Liked: Cleanliness
Available washer and dryer. Breakfast could be better
Stayed 3 nights in Jul 2025

2/10 Terrible

Charles

Disliked: Staff & service
Between Expedia and this Property I was charged for a room I did not stay in, and due to incompetence on both Expedia and the Property’s management a refund has not been issued.
Stayed 1 night in Jul 2025

10/10 Excellent

Donita

Stayed 1 night in Jul 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Stayed 1 night in Aug 2025

2/10 Terrible

Suneet

Stayed 1 night in Aug 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Saw a very large cockroach in the lobby. Room smelled like someone had vaped and/or smoked marijuana in the room. Bathroom floor was dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay outside but close to Richmond

Check in was fast and informative. Quite for being next to the airport like I couldn't even tell. Very close to many things straight sandwiched by waffle houses . Breakfast was tasty and had lots of variety. Would be nice if the pool was open later. Has most everything you'd need for a nights stay. Loved that the room had multiple separate bathrooms and sleep area trashcans.
Stayed 1 night in Aug 2025

6/10 Okay

Kellynn

Disliked: Property conditions & facilities

Friendly staff. Rundown property.

Very helpful and friendly staff but this hotel is in very poor, rundown condition. Conveniently located to the airport but you get what you pay for. Very much in need of some upkeep.
Stayed 1 night in Jul 2025

6/10 Okay

Zachary

Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Keon

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like urine and the staff was rude not housekeeping but the other people.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Stayed 1 night in Jul 2025

6/10 Okay

wade

Travelled with family
Disliked: Property conditions & facilities
not a great area
Stayed 1 night in Jul 2025

4/10 Poor

Aubrey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap was good. Both front doors open ALL the time. Lady at front desk rude. Check in was 3 and my room was not ready at 6:30
Stayed 4 nights in Jul 2025

6/10 Okay

Darlene

Stayed 2 nights in Jul 2025

6/10 Okay

Audrey

Travelled with family
Hotel staff exceptional. However hotel carpets and furniture looks worn and needs replacement. Bathroom had strong smell of mold and mildew. Bed and sheets were clean. Have stayed at other Best Western hotels and they were very good. This one not satisfied.
Stayed 5 nights in Jul 2025

4/10 Poor

Donald

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Mold and Mildew ,No TV

The room had alot of mold and mildew and the TV had no signal so watching TV was out of the question ,trying to upload pictures but wae unable I have alot of pictures and made a motion picture
Stayed 1 night in Jul 2025

10/10 Excellent

jimmie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Jul 2025

6/10 Okay

Darlene

Travelled with family
Disliked: Property conditions & facilities

Weekend getaway

Stayed 1 night in Jul 2025

6/10 Okay

Heaven

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Felice, Show Low

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has ice cold air conditioning and one of the best free breakfast’s I have ever experienced.
Stayed 1 night in Jul 2025