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Best Western Plus Richmond Airport Hotel

2.5 star property

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Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Seasonal outdoor pool
Coffee service

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪3 min drive‬
  • Broad Street
    ‪9 min drive‬
  • Greater Richmond Convention Center
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Quality Inn Richmond Airport

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, (1001)
The price is €89
for 1 room
includes taxes & fees
19 May - 20 May
Quality Inn Richmond Airport

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The free breakfast at Best Western Plus Richmond Airport Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Virginia Aviation Museum. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Area shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Richmond Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open May 29 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 492 out of 1221 reviews
Rating 8 - Good. 335 out of 1221 reviews
Rating 6 - Okay. 176 out of 1221 reviews
Rating 4 - Poor. 115 out of 1221 reviews
Rating 2 - Terrible. 103 out of 1221 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Hollye

Travelled with partner
Liked: Staff & service
The staff was wonderful! Super friendly, welcoming. The hotel is old and a bit run down. Other guests were extremely loud, we heard dogs barking thru the night.
Stayed 1 night in Feb 2025

10/10 Excellent

Gabrielle

Stayed 2 nights in Jan 2025

8/10 Good

Smyth County

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

Limited parking and could hear noise from hallways and other rooms
Stayed 1 night in Nov 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Harriette

Liked: Cleanliness, staff & service, property conditions & facilities
This was a convenient comfortable place to relax with our dog after a long flight.
Stayed 1 night in Jan 2025

2/10 Terrible

Kenea

Travelled with family, Business traveller
i did not stay at your property because i was attacked in the parking lot by a homeless person i tried to cancel and your company would noy let me.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Was never able to check in.

After arriving at 8:25, waited 1/2 hour for a desk clerk. No one showed. I ended up going next door to the Courtyard. I was told after 8 is late arrival, and that I needed to let them know. However, per the email i received from them: "Check in: After 3:00 PM EST on 2025-01-28. Please let us know if you plan on arriving after midnight."
Stayed 1 night in Jan 2025

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James, Pompano Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me be honest, the place is a little dated and beat up. I stayed there 15 times in 2024 for business trips. Some of the furniture needs replacing and the carpet sometimes has holes in it. AND, it is totally clean, the beds are comfortable, the bathrooms are modern and nice/clean. I feel welcomed and safe. They have an AMAZING FREE Breakfast with fresh hot eggs, breakfast meats, waffles, fresh fruit, cereal, breads, muffins and danish, coffee, milk… The STAFF is absolutely amazing as well. Always there, polite and professional, solve problems immediately. They have a free shuttle from the airport that’s always there within ten minutes of my calling for it. It’s within brief walking distance if several restaurants and a convenience store. And it’s super affordable. Stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fatimah

Stayed 2 nights in Jan 2025

2/10 Terrible

Tashena

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My room had dead bugs on the walls and ceilings
Stayed 1 night in Jan 2025

6/10 Okay

Kari-An

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
.
Stayed 1 night in Jan 2025

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice night stay

My stay was comfortable and was quiet in my room. Everything worked as it was supposed to and everything was refreshed for my visit.
Stayed 1 night in Jan 2025

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay to catch shuttle to airport - checkin person very nice - said we could get breakfast to go (leaving at 4:30a) hopefully it’s there!
Stayed 1 night in Jan 2025

8/10 Good

James C

Stayed 1 night in Jan 2025

2/10 Terrible

Alexander

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We promptly canceled this stay upon arrival and booked elsewhere. We put in a ticket for refund and I've not heard anything back yet. 508-425-1642
Stayed 2 nights in Jan 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Travelled with family
The room was ok. The mattress was like sleeping on a plank of wood. The bathroom had dark spots all around the seal in tub. Definitely dated, but clean. The breakfast was very good. Nice options and it actually tasted good.
Stayed 1 night in Jan 2025

2/10 Terrible

Maria

Disliked: Staff & service
This location DOES not answer calls, the shuttle didnt come even though it says 24 hours you need to call.
Stayed 1 night in Jan 2025

10/10 Excellent

Darelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Candis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight only. Was adequate but will not stay again
Stayed 1 night in Jan 2025

6/10 Okay

james, Albuquerque

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
clean but no dining nearby
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
It served its purpose by being close to the airport in a storm. Although it said non-smoking the hallway reeked of smoke. Very much an older property in need of upgrades but clean enough and quiet.
Stayed 1 night in Jan 2025

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was a horrible metal on metal grinding and banging all night right next to my handicap room. And the shampoo dispenser in the handicap shower was empty.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025