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Candlewood Suites Colonial Heights Fort Lee by IHG

2.5 star property

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Photo gallery for Candlewood Suites Colonial Heights Fort Lee by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Property amenity
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
15820 Woods Edge Road, Colonial Heights, VA, 23834
  • Place, Swift Creek Mill Theatre
    ‪3 min drive‬
  • Place, Keystone Antique Truck and Tractor Museum
    ‪6 min drive‬
  • Place, Southpark Mall
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room (Bed Type Assigned at Check-In)

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Candlewood Suites Colonial Heights Fort Lee by IHG

Suburban hotel in Colonial Heights with free parking
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Candlewood Suites Colonial Heights Fort Lee by IHG offers 82 accommodations with DVD players and safes. 35-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the overall property condition at Candlewood Suites Colonial Heights Fort Lee by IHG. During your stay, you'll be close to Swift Creek Mill Theatre. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Swift Creek Mill Theatre and 7 minutes from Parker's Battery Park
  • Pets welcome for a fee (restrictions apply)
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Colonial Heights Fort Lee by IHG. Free self parking is available.

This Colonial Heights hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Colonial Heights
Candlewood Suites Colonial Heights Fort Lee
Candlewood Suites Fort Lee
Candlewood Suites Fort Lee Hotel
Candlewood Suites Fort Lee Hotel Colonial Heights
Candlewood Suites Colonial Heights Fort Lee Aparthotel
Candlewood Suites Fort Lee Aparthotel

Candlewood Suites Colonial Heights Fort Lee by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 205 out of 487 reviews
Rating 8 - Good. 130 out of 487 reviews
Rating 6 - Okay. 73 out of 487 reviews
Rating 4 - Poor. 42 out of 487 reviews
Rating 2 - Terrible. 37 out of 487 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Oct 2025

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AC did not keep the room cool and we did not have all the cooking equipment that most rooms had and a lot of our lights did not work and had to be replaced
Stayed 4 nights in Sep 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The A/C barely worked. My door had a lot of problems with the door key and I would have to get my card remade several times before I could even get in the door. The manager was really rude and very inconsiderate about our situation. We stayed there for 2 months and the majority of time we would pay for our room when we got home from work that evening. We get paid on a daily basis and they was aware of the situation and knew that. All the staff was friendly but the manager The manager put a note on our door close to 10:00 at night until this we had to be out by 10:00 in the morning and they could not accommodate us no more because of my payment for the room being late every day. My thought was as long as I'm paying everyday it shouldn't have been a problem when explain my situation from the beginning. It's not like I did not pay them and skip a day and try to get over on anyone that wasn't my situation at all. After we was told to leave the next day she kept calling the phone and knocking on the door knowingly that we was trying to pack up we had no way to move anything because we just recently lost our car to a drunk driver hitting us and totaled it. She also know that we have no family here so it was going to take a little bit of time to get everything packed and transportation to move everything of ours. She also knew that we had a lot of stuff. She said if he wasn't out by a certain hour that she was going to call the police on us. It was really embarrassing how she acted
Stayed 2 nights in Sep 2025

2/10 Terrible

Shavon

Disliked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Maria

Stayed 2 nights in Oct 2025

2/10 Terrible

Christina

Travelled with family
Wasn’t asked if I was ok with 1 queen bed with 2 occupants was just giving what ever room they gave me. When I called to change it they brushed me off saying they couldn’t move me
Stayed 2 nights in Oct 2025

10/10 Excellent

Jared

Staff was great. Very fast check in
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2025

6/10 Okay

Pamela

Travelled with partner
Disliked: Cleanliness, amenities
Coffee pit had mold in it. Carpet was dirty. Hallway needed vacuumed. Some mold around bathtub. Window sill not attached. Staff was challenged to perform any task.
Stayed 2 nights in Oct 2025

10/10 Excellent

kelvin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was difficult to find off of interstate I
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Business traveller
Stayed 7 nights in Sep 2025

8/10 Good

Erica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The Room was located on the first floor which was a plus but things such as the water not going down the drain and not being able to turn on the ice maker in the freezer was some miss key points especially if i need to take a shower to attend a funeral and dirty water is standing at feet.
Stayed 1 night in Sep 2025

6/10 Okay

Lee

Travelled with family
Property was having renovations but did not affect the room or access. Room was clean and well equipped kitchen.
Stayed 5 nights in Sep 2025

6/10 Okay

Paul, Lindenhurst

Liked: Cleanliness, property conditions & facilities
I stay at this hotel often, but there has been an issue that grows wearisome, namely lack of on-site maintenance. I will notice something brokenbin my room, only to be told that it won't be fixed during my stay because the maintenance person won't be in that week. This last stay, the bathroom bent fan was not working, the sink had no hot water, the nightstand phone did not have a dial tone, the nightstand reading lamp bulb was not functioning, the toilet seat was loose.
Stayed 5 nights in Sep 2025

2/10 Terrible

Evelyn

Stayed 3 nights in Sep 2025

2/10 Terrible

Evelyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Reserved walk-in shower suite room was given to someone else We were told we would receive full refund but only received refund for 2 nights not 3. Will not be returning to this establishment.
Stayed 3 nights in Sep 2025

10/10 Excellent

lasonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be staying here when we come back next year. Friendly staff, clean room , breakfast was ok but it's hotel breakfast nothing to get excited about. Very very very clean hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Lajoyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable

Love the room...was given a suite with full kitchen. Very clean and comfortable. Check-in clerk was very professional. Renovations were being done on outside so no "Candlewood" sign but would definitely stay again.
Stayed 1 night in Aug 2025

2/10 Terrible

Heather

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled bad and was not up to date at all no good amenities just not a good experience for us at all
Stayed 1 night in Aug 2025

2/10 Terrible

Jocelyn

I did stay ant candlewood suites and I want my money back on my card to include the 14 dollar insurance fee.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Our suite was newly renovated; spacious. Beds were very comfy.
Stayed 1 night in Aug 2025

2/10 Terrible

Sherry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Carpets need to go!!!

We stayed one night for a quick trip. The smell of mildew, stale musty and awful smell . We didn’t even use the air conditioner bc of awful smell.
Stayed 1 night in Aug 2025

2/10 Terrible

Ramon

Stayed 1 night in Aug 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Comfortable the staff was great the hotel, the room was clean. When I go back to Virginia I will be staying there again
Stayed 2 nights in Aug 2025