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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
In-room safe, desk, laptop workspace, blackout curtains
Interior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪5 min walk‬
  • Place, Regal Virginia Center
    ‪8 min walk‬
  • Place, Short Pump Town Center
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (1 Queen)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed

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About this property

Candlewood Suites Richmond North Glen Allen by IHG

Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Richmond North Glen Allen by IHG. During your stay, you're just a quick walk from Henrico Sports & Events Center. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Henrico Sports & Events Center and a 3-minute drive from The Crossings Golf Club
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Richmond North Glen Allen by IHG. Self parking is free.

This Glen Allen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 241 out of 699 reviews
Rating 8 - Good. 202 out of 699 reviews
Rating 6 - Okay. 107 out of 699 reviews
Rating 4 - Poor. 64 out of 699 reviews
Rating 2 - Terrible. 85 out of 699 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot is nice and big but shared with another hotel. It was decently lit. They have electric chargers as well. The staff was very friendly on check in and were very quick. The rooms were nice and big. They had plenty of pillows and towels.
Stayed 1 night in Sep 2025

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never go back.

Parking horrible — shared with another hotel. Carpets dirty. Smells musty and not clean. Smoke detector disassembled and wires hanging out in bedroom. Dishwasher full of dishes — not sure if clean or dirty. No cream or sugar and only one coffee cup in room. Front desk has no creamer until the manager came but we never saw that person. Highway right out window.cars and trucks going by all night. Bed squeaked. Sheets smelled. Trim piece coming off inside kitchen cupboard.
Stayed 1 night in Sep 2025

10/10 Excellent

Nadine, Henrico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Rashan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

CANDLEWOOD SUITES

The first suite that I booked had an odor and the water coming out of the faucet was brown. I was moved to another suite in which the scent was better. However the television did not work in the living area of the Suite. The television in the bedroom did work so I didn’t want to further complain. I then noticed stains on the toilet seat, curtains, walls, extremely dirty remote control that I cleaned. The room also had poor air quality. The building has two elevators and neither has an inspection sign. The doors to the entrance do not close, safety hazard. Staff attempted to helped within their perimeters.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tishiya

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very accommodating.
Stayed 4 nights in Sep 2025

10/10 Excellent

Piper

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Durrell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Angel

The room had nice kitchenette setup including coffee. It would have been nice to have a coffee pot to make the coffee. Housekeeping was knocking on the door around 10:00 but check out is 11:00. Overall, an okay place for a one night stay.
Stayed 1 night in Sep 2025

8/10 Good

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was just like my stays in the past, everything was good, the staff was pleasant, the room was clean,.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendell, Fort Worth

Stayed 1 night in Aug 2025

6/10 Okay

Jason

Stayed 2 nights in Aug 2025

8/10 Good

Dorothea

It’s nice hotel but they need breakfast in the morning. They need a ice machine , replace some shower curtains.. Hope they keep up that hotel an don’t like it go down hill.. But yes please get some type a f breakfast..
Stayed 2 nights in Aug 2025

4/10 Poor

Phyllis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I asked for two towels and they didn’t have any because they’re dirty. I asked 4 hours afterwards, they could only give me one. The bed was very small for two adults.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Stayed 1 night in Aug 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, room comfort

RWD Sun Trip

Stayed 1 night in Aug 2025

6/10 Okay

Ronald, Goshen

Travelled with family
Disliked: Property conditions & facilities
Our floor (4th floor) smelled like cigarette smoke and it was entering our room. Found a small bug in the bed that looked like a bed bug so we did a whole search of the mattress and sheets but found no additional bugs but our sleep was uneasy after that. Sheets and comforters had rips and holes in them. The phone in the room was not working to call the front desk for service
Stayed 1 night in Aug 2025

6/10 Okay

Micheal

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Beverly

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything about it it wasn't my type of place I lost money on it
Stayed 3 nights in Jul 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

My room smelled a little funny but I sprayed Some Lysol and it was ok other thank that it was pretty comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Carol

Liked: Property conditions & facilities
Perfect stat for one night in the area when we lost power. Great customer service
Stayed 1 night in Jul 2025

6/10 Okay

Joy

Travelled with family
There were bed bugs in my children’s bed
Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Safe, Quiet and convenient.
Stayed 2 nights in Jul 2025