Courtyard by Marriott Richmond West

3.0 star property

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Photo gallery for Courtyard by Marriott Richmond West

Breakfast and dinner served
Property amenity
Lobby
Reception
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6400 W Broad St, Richmond, VA, 23230
  • Place, Bowlero Richmond
    ‪5 min walk‬
  • Place, Colonial Shooting Academy
    ‪6 min walk‬
  • Place, Shops at Willow Lawn
    ‪4 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

Room, 2 Double Beds

7.4 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed

8.8 out of 10
Excellent
(42 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Courtyard by Marriott Richmond West

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Richmond West offers 145 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Richmond West. During your stay, you'll be within walking distance of Shops at Willow Lawn. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from University of Richmond and 7 minutes from Carytown
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1216 square feet (113 square meters) and includes conference space. A fitness center, a library, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott Richmond West. Free self parking is available.

This 3-star Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Library

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1994
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per accommodation, per day, plus a one-time cleaning fee of USD 100
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 20 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Richmond West
Courtyard Marriott Richmond West
Courtyard Richmond West
Marriott Courtyard Richmond West
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Courtyard
Courtyard Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Richmond
Courtyard by Marriott Richmond West Hotel Richmond

Courtyard by Marriott Richmond West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 431 out of 847 reviews
Rating 8 - Good. 263 out of 847 reviews
Rating 6 - Okay. 97 out of 847 reviews
Rating 4 - Poor. 41 out of 847 reviews
Rating 2 - Terrible. 15 out of 847 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ateeq

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay !
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Berkley

Liked: Cleanliness, amenities, property conditions & facilities
Bryan, at the front desk, was wonderful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ZHANGYIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my first stop for this trip. I love here
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Colleen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean. The rest is eh
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a touch outdated but clean. Beds and pillows need updating. The lobby area was clean - staff was super nice and very accommodating!! Always a smile, welcome when we came in and always looking to serve at the bar for a drink or food.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, amenities
very friendly staff. clean facilities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ardelle

Liked: Cleanliness, amenities, property conditions & facilities
Always great
Stayed 1 night in Feb 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. My only complaint was that the shower drained very poorly so I had water up to my ankle bones for most of my shower
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sophia Marie

Liked: Cleanliness, amenities, property conditions & facilities
great staff and clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ateeq

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, comfortable beds, courteous front desk staff and very friendly . As a titanium Elite, I can confidently say the front desk staff was one of the best compared to other Bonvoy hotels. I love the complementary water. Overall 5 star stay !!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service
Staff friendly, room clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Clean and spacious suite, always friendly staff
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Good location. Convenient to highway - downtown and Short Pump area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Melonie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice .
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Jerome is a great manager Place is spotless and NO heavy chemical smells in the room. Loved it!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Greg

Liked: Staff & service
staff at check in counter was very personable and helpful.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

John C

Room was fine.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fazel

Liked: Cleanliness, staff & service, amenities
The customer service was great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

James

Very clean excellent service i very much enjoy the stay and safe environment
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in all respects. Staff and property are fantastic..we had a wonderful experience.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay thank you
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and customer service!!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities
Nice reception upon arrival and clean room and facilities generally
Stayed 1 night in Sep 2025