See all properties

Courtyard by Marriott Richmond West

3.0 star property

Choose dates to view prices

Photo gallery for Courtyard by Marriott Richmond West

Exterior
Reception
Property amenity
Room, 2 Queen Beds, Non Smoking
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
6400 W Broad St, Richmond, VA, 23230
  • University of Richmond
    ‪5 min drive‬
  • Carytown
    ‪7 min drive‬
  • Virginia Commonwealth University
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Living area

Suite, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Desk, laptop workspace, blackout curtains, iron/ironing board

Candlewood Suites Richmond - West Broad by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (937)
The price is €138
for 1 room
includes taxes & fees
28 Jun - 29 Jun
Candlewood Suites Richmond - West Broad by IHG

About this property

Courtyard by Marriott Richmond West

Suburban hotel with a fitness center and a 24-hour business center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Richmond West offers 145 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Richmond West. During your stay, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by car from University of Richmond and 7 minutes from Carytown
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott Richmond West. Free self parking is available.

This Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The property will be renovating from May 30 2024 to May 23 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Richmond West
Courtyard Marriott Richmond West
Courtyard Richmond West
Marriott Courtyard Richmond West
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Courtyard
Courtyard Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Richmond
Courtyard by Marriott Richmond West Hotel Richmond

Courtyard by Marriott Richmond West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 704 reviews
Rating 8 - Good. 226 out of 704 reviews
Rating 6 - Okay. 76 out of 704 reviews
Rating 4 - Poor. 40 out of 704 reviews
Rating 2 - Terrible. 12 out of 704 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eleanor

Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

A
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2025

10/10 Excellent

Janak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

alita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There was hair on our bathroom floor and in our bed. There were dogs barking and howling during the day and at night. The rooms are really dated.
Stayed 2 nights in Feb 2025

10/10 Excellent

George

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Stayed 1 night in Jan 2025

10/10 Excellent

James, Longs

Liked: Cleanliness, staff & service, property conditions & facilities
Clean great property and staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Javzmaa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Travis

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

A 1-2 star star stay for a comedy show

Outdated decor, poorly cleaned room with comfy bed. Didn’t feel safe with the patio open to all. Had a couple of occasionally flickering lights, a loud AC unit, and no exhaust fan in bathroom. Closet needs WD-40 on hinges. Awful towels and toilet paper. The evening Bistro employee on 1/18 was rude, obnoxious, and seemed irritated to have someone order an alcoholic drink or food to be prepared. He didn’t have ingredients for a requested drink, so forced an unwanted one. Made us feel guilty for ordering food by sighing and exclaimed “now’s not the time to order food, man, you’re supposed to order a drink!”. The check-in and check-out employees were LOVELY and very helpful! We won’t be back, though.
Stayed 1 night in Jan 2025

6/10 Okay

Abdul

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yoel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place quiet and clean !!!!
Stayed 3 nights in Dec 2024

6/10 Okay

Azharul

Travelled with family
Liked: Staff & service, amenities
Rooms were dirty and sink was clogging.
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Travelled with family

Excellent customer service.

Bryan at the front desk was very welcoming and acommodating. Very comfortable stay.
Stayed 1 night in Dec 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Jerome at the front desk was so nice and helpful. My room was quiet and clean. The only thing I needed in my room was a microwave for convenience. I had to use the microwave in the lobby. Other than that I enjoyed my stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

lisa novel

Business traveller
Stayed 1 night in Dec 2024

4/10 Poor

david

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My room bath clocked so I tell front desk they sent engineer, looks like he doesn’t know what he doing and didn’t fix, he tell me to change room, He left with out fix and a lot of hair in the bath hole he didn’t even take it out and he told me you want water go more faster ? What he mean faster ? I want fix, I been stay all my stay like this. Because I have heavy bag and my leg hurts. Can’t move other room, specially this hotel so long hallway
Stayed 8 nights in Dec 2024

8/10 Good

Taccara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here two nights. The hotel was clean maybe a little dated, but overall well kept. No microwave in the rooms you have to go out to the lobby. Overall I would stay again if ever in Richmond again.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and comfortable. The service was really good. The bistro waitresses were kind and efficient, giving us breakfast after the kitchen had closed The food was good. The maids were super friendly. However, the walls were thin so you could hear the TV and talking from the hallway and neighboring rooms. The gym was tiny and ill equipped. There were only 2 treadmill's, one lifting bench, no mats and only one partially complete set of dumbbells. So overall the stay was ok.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Barbara A

Stayed 1 night in Dec 2024