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Delta Hotels by Marriott Richmond Downtown

3.5 star property

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Photo gallery for Delta Hotels by Marriott Richmond Downtown

Room, 2 Double Beds | Property amenity
Exterior
Lounge
Meeting facility
Studio, 1 King Bed with Sofa bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
555 E Canal Street, Richmond, VA, 23219
  • Place, Broad Street
    ‪6 min walk‬
  • Place, Allianz Amphitheater at Riverfront
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds

9.4 out of 10
Exceptional
(49 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(60 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, River View

Executive Suite, 1 King Bed with Sofa bed, River View

Executive Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(5 reviews)
  • River view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, River View

Junior Suite, 1 King Bed with Sofa bed, River View

Junior Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Delta Hotels by Marriott Richmond Downtown

2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Delta Hotels by Marriott Richmond Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Broad Street. Enjoy features like free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Broad Street and Allianz Amphitheater at Riverfront
  • Free local-area shuttle service
  • Pets welcome for a fee
Delta Hotels by Marriott Richmond Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 13005 square feet (1208 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Delta Hotels by Marriott Richmond Downtown. A free area shuttle within 2.00 mi is available. For a fee, parking is available.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.
Delta Hotels by Marriott Richmond Downtown has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13,005 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:30 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Richmond Downtown

Delta Hotels Richmond Downtown Hotel

Crowne Plaza Richmond Downtown Hotel Richmond

Richmond Crowne Plaza

Crowne Plaza Richmond Downtown Hotel

Delta Hotels Marriott Richmond Downtown Hotel

Delta Hotels Marriott Richmond Downtown

Crowne Plaza Richmond Downtown

Delta Hotels by Marriott Richmond Downtown Hotel

Delta Hotels by Marriott Richmond Downtown Richmond

Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Delta Hotels by Marriott Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Feb 2026

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfortable, enjoyed how quiet it was, very peaceful. Plus I enjoyed my view. Staff was friendly.
Stayed 1 night in Feb 2026

8/10 Good

Christen

Liked: Cleanliness, amenities, property conditions & facilities
Beds were the most comfortable hotel bed I e ever slept on. The only problem is that there did not seem to be heat in the public areas. The restaurant was freezing. I’m
Stayed 1 night in Jan 2026

10/10 Excellent

Jerbron

Stayed 1 night in Feb 2026

4/10 Poor

Evan Nilsa

Liked: Cleanliness, staff & service
Disliked: Amenities
No water pressure and the TV was completely broken. That's okay for a Holiday Inn but I expect better from Hilton.
Stayed 1 night in Feb 2026

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff and amenities
Stayed 5 nights in Nov 2025

10/10 Excellent

Dymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was extremely friendly
Stayed 2 nights in Dec 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice. I would stay here again.
Stayed 2 nights in Jan 2026

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was polite and pleasant. Room was clean.
Stayed 1 night in Jan 2026

6/10 Okay

Amanda

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
My room was in excellent condition. The reception staff was very kind and it was a busy day for them. The staff at the restaurant were very friendly. The food being served at the buffet was terrible and extremely overpriced. The Breads and pastries were all stale. All of the hot plates were dry and cold and I was there first customer.
Stayed 1 night in Jan 2026

6/10 Okay

Dolores

Travelled with family
Disliked: Amenities, property conditions & facilities
Front desk staff were very friendly. Very old broken coffee maker,not kcup, ice machine sometimes broken, ironing board and iron super old and both broken, handicap shower curtain did not keep water from flooding bathroom floor causing fall risks. Non responsive maintenance and housekeeping staff. Very little support once you're registered. Very cold lobby. Only few hours open at restaurant. No room service. Very limited snacks at lobby shop. Limited restaurant menu.
Stayed 4 nights in Jan 2026

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great. There's a new staff on site and they are just as good as the previous team.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and great location
Stayed 1 night in Nov 2025

10/10 Excellent

Keyri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Fabian

Stayed 1 night in Jan 2026

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Woman at front desk was wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2026

10/10 Excellent

Mandie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely amazing! My favorite was Mr. O, the hotel driver. He was friendly, provided amazing food recommendations around the city, and made me feel comfortable traveling alone in a new city!
Stayed 3 nights in Jan 2026

8/10 Good

Wendie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Crystal

Business traveller, Travelled with family, Travelled with group
yes
Stayed 1 night in Jan 2026

10/10 Excellent

Gavin

Stayed 1 night in Jan 2026

2/10 Terrible

Najaida

Stayed 1 night in Jan 2026

10/10 Excellent

Gilbert

Liked: Cleanliness
Stayed 2 nights in Dec 2025