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Delta Hotels by Marriott Richmond Downtown

Property class: 3.5

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Photo gallery for Delta Hotels by Marriott Richmond Downtown

A modern kitchen with wooden cabinetry, a tiled backsplash, and a view of the city.
A bar area with a long counter, multiple bar stools, and shelves stocked with bottles.
A modern hotel breakfast area with a buffet setup, including a variety of fruits, cereals, and pastries.
A modern hotel lobby with a seating area, large windows, and a staircase.
The entrance to a hotel with a modern design, featuring a glass door, a staircase, and a sign indicating it is a Delta Hotels property.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
555 E Canal Street, Richmond, VA, 23219
  • Place, Broad Street
    ‪6 min walk‬
  • Place, Allianz Amphitheater at Riverfront
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Room, 2 Double Beds

9.4 out of 10
Exceptional
(52 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of the outdoors.

Room, 1 King Bed

9.4 out of 10
Exceptional
(66 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of the outdoors.

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed with Sofa bed, River View

A hotel room with a large bed, a TV, a sofa, and a view of the city.

Executive Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(5 reviews)
  • River view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, River View

A modern living room with a sofa, armchair, and coffee table, a desk with a chair, and a view of the city through large windows.

Junior Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(4 reviews)
  • River view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of the outdoors.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a coffee table, and a view of the cityscape.

Studio, 1 King Bed with Sofa bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of the outdoors.

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of the outdoors.

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Delta Hotels by Marriott Richmond Downtown

2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Delta Hotels by Marriott Richmond Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Broad Street. Enjoy features like free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Broad Street and Allianz Amphitheater at Riverfront
  • Free local-area shuttle service
  • Pets welcome for a fee
Delta Hotels by Marriott Richmond Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 13005 square feet (1208 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Delta Hotels by Marriott Richmond Downtown. A free area shuttle within 2.00 mi is available. For a fee, parking is available.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.
Delta Hotels by Marriott Richmond Downtown has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Parking on site (USD 26 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13,005 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 8 2026 to September 19 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 per person
  • Self parking fee: USD 26 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Richmond Downtown
Delta Hotels Richmond Downtown Hotel
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Crowne Plaza Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown
Crowne Plaza Richmond Downtown
Delta Hotels by Marriott Richmond Downtown Hotel
Delta Hotels by Marriott Richmond Downtown Richmond
Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Delta Hotels by Marriott Richmond Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1007 reviews
Rating 8 - Good. 185 out of 1007 reviews
Rating 6 - Okay. 79 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay, clean rooms nice staff and get the crab cakes at the restaurant you won’t be disappointed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with a friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best accommodation I love it I have come more than 2 times here and always delighted😊100/10
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Neil

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property is in an excellent location however the rooms require an upgrade....old and dated...
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Allyson

Good location and convenient to the park and other areas. Clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Edwin

Liked: Staff & service
Staff (Jeanie, Leslie, and Ashley) are the best. I'm glad they are still there. The Bar staff is great as well. The menu hasn't changed much, but the waiter said they have a new chef and the menu will change soon.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Friendly staff and great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

April

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice. I would stay here again.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not included in my stay, but the food is still good in the morning, noon and evening from the restaurant.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very appropriate and clean
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alexis

Liked: Cleanliness, property conditions & facilities
The property is good. Nothing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym and pool with fresh water and water bottles available. Plenty of clean towels and even free earphones. Tge room was ckean with a very nice shower. The bed was very comfy
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rey clean and tidy room. Helpful and accommodating staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Dymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was extremely friendly
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Shannon

Liked: Cleanliness, amenities
We have stayed here before and it is a great location if going to the new amphitheater at the riverfront. The hotel is OK but for the price I would expect higher quality and better customer service. The pillows are cheap and thin, the shower was broken and we have had horribly rude experiences with the same bartender both times we have stayed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfortable, enjoyed how quiet it was, very peaceful. Plus I enjoyed my view. Staff was friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean rooms.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

marshall

Liked: Cleanliness, amenities, property conditions & facilities
Great, courteous check-in, room was clean, all as expected and appreciated!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff excellent. I found the doors opening and closing by others very noisy.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, very comfortable bed, nice restaurant and bar inside, very friendly staff, safe neighborhood
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities
Staff and amenities
Stayed 5 nights in Nov 2025