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Echo Suites Richmond West

2.0 star property

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Photo gallery for Echo Suites Richmond West

Lobby
Lobby
Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)
Property amenity
Suite, 1 Queen Bed, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Kitchen
  • Pet-friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
9940 Independence Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪7 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (912)
The price is €137
for 1 room
includes taxes & fees
21 May - 22 May
Holiday Inn Express Richmond I-64 Short Pump Area by IHG

About this property

Echo Suites Richmond West

Hotel in Richmond with free parking
Along with a fitness center, this smoke-free hotel has free self parking and free WiFi in public areas. Weekly housekeeping is available.
Echo Suites Richmond West offers 124 accommodations with air conditioning. 50-inch LED televisions come with digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
During your stay at Echo Suites Richmond West, you'll be close to Short Pump Town Center. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a car charging station and an elevator
  • Onsite recreation includes a gym
  • 7 minutes by car from Short Pump Town Center and 12 minutes from University of Richmond
  • Dogs welcome for a fee
Echo Suites Richmond West offers its guests a fitness center and an elevator. Public spaces have free WiFi. Self parking is free.

This Richmond hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Built in 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Wyndham Key mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: USD 50.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Wyndham Key mobile app before check-in.

Property is also known as

Echo Suites Richmond West Hotel
Echo Suites Richmond West Richmond
Echo Suites Richmond West Hotel Richmond

Echo Suites Richmond West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 77 reviews
Rating 8 - Good. 11 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 6 out of 77 reviews
Rating 2 - Terrible. 12 out of 77 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing about this location is nice....if the hotel wasn't newly built this would be a dump...they say they only clean the rooms every 2 weeks but even after the 2nd week im still havent difficulties getting the room cleaned...Also, you can never find anyone at the front desk and when you call its to no avail...this has to be the worst experience ever...and i travel for work all the time
Stayed 7 nights in Apr 2025

2/10 Terrible

William

Stayed 3 nights in Mar 2025

4/10 Poor

Alvaro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We stayed in this hotel and never received our card keys due the system was bot working...you can hear the other guess in the others rooms kinda poor privacy. Terrible dont have access to go put just because you have to wait for the staff to help you to come in to our room..
Stayed 1 night in May 2025

2/10 Terrible

Imani

Stayed 3 nights in Apr 2025

6/10 Okay

chris

Stayed 14 nights in Mar 2025

2/10 Terrible

mary

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean but spartan in furnishings, there were no hangers & no hair dryer. Evidently this place was built with no thought of the guests other than to make money off of them!! It was very noisy well into the night. The walls were paper thin as loud talking & music could be heard until around 3 AM. There was also a loud thumping sound from the room above which sounded like people jumping up & down on the floor! There was no one at the front desk at 11:00 PM. The doors from the lobby to the check-in area & also the doors going outside were not locked. Anyone could have gained access to the rooms. Whereas upon checking in, a room key card had to be used to gain access to the lobby. Will never stay here again although did have reservation at same property in May. The May reservation was canceled but Expedia refused to refund!!
Stayed 1 night in Apr 2025

2/10 Terrible

Trevaughan

Need do b

Stayed 14 nights in Apr 2025

2/10 Terrible

Symphony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the nastiest I have ever been in. Let's start with the receptionist never being at the front. I wanted to check in at 5 p.m., but because there was no staff, I didn't get a room until 5:30 p.m. The same thing happened when I checked out at 10:50 a.m., but I couldn't turn in my keys until 11:15 a.m. because, once again, no one was there. The hotel room, at a glance, is presentable and cute. However, walking into the room and there is dirt on the sheets, someone's press on nail in the dresser, a dirty scrunched up towel under the bed, and two pills on the shelf, yes, I have pictures of everything. The shower stalls have grime and mold growing in the corners, the sink was left dirty, and your shoes stick to the floor because whatever cleaner they use is just horrible. Echo Suites is more like Ghetto Suites, plan to wait in the lobby for a keycard, and bring your own cleaning supplies.
Stayed 1 night in Apr 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and new looking. Rooms were clean and comfortable. Staff was friendly would definitely stay again.
Stayed 1 night in Mar 2025

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was nice
Stayed 1 night in Mar 2025

8/10 Good

Jose, Brentwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel! The room was clean, spacious, and well-equipped with everything I needed. The staff were friendly and helpful, and the check-in/check-out process was smooth. The location was convenient, with plenty of shops and restaurants nearby
Stayed 2 nights in Mar 2025

4/10 Poor

Wendy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Aundrea, Palmyra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet, friendly staff. There was some hair on the floor so dint think the floors were swept or mopped after previous guest
Stayed 2 nights in Apr 2025

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jay Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, new property
Stayed 2 nights in Mar 2025

10/10 Excellent

Montrel

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Ramirez

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the price.

Nice place. Friendly staff. Could’ve used a sweeping and mopping in the room but otherwise very clean.
Stayed 1 night in Apr 2025

2/10 Terrible

esther

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Kyla

Stayed 1 night in Apr 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the atmosphere and its location; the comfort of the air conditioner I didn’t like the fact: 1) that there was no toilet cover; we had to bring one of the chairs in the bathroom to sit and oil myself; 2) that there was no floor mat for tub or after you step out of shower/tub; 3) that the soap holder is on the wall behind you; and 4) no hand towel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness
Very nice property
Stayed 1 night in Mar 2025

4/10 Poor

Reginald

You should consider putting hangers, silverware, iron, and ironing boards in the room. The Tv went out in room 430. I was offered a different room but declined. only had one more day left.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New facility will stay again rates were good
Stayed 1 night in Apr 2025