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ECHO Suites Extended Stay by Wyndham Richmond West

2.0 star property

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Photo gallery for ECHO Suites Extended Stay by Wyndham Richmond West

Exterior
Suite, 2 Queen Beds, Non Smoking
Lobby
Suite, 2 Queen Beds, Non Smoking
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Kitchen
  • Pet-friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
9940 Independence Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪3 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

Room, 2 Queen Beds, Non Smoking (Bathtub W/grab Bars)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

Room, 1 Queen Bed, Non Smoking (Bathtub W/grab Bars)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

ECHO Suites Extended Stay by Wyndham Richmond West

Hotel in Richmond with free parking
Along with a fitness center, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include a vending machine. Weekly housekeeping is available.
ECHO Suites Extended Stay by Wyndham Richmond West offers 124 accommodations with air conditioning. 50-inch LED televisions come with digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
During your stay at ECHO Suites Extended Stay by Wyndham Richmond West, you'll be close to Short Pump Town Center. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a car charging station, an elevator, and a vending machine
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Virginia Hospital & Health and 6 minutes from Short Pump Town Center
  • Dogs welcome for a fee
ECHO Suites Extended Stay by Wyndham Richmond West offers its guests a fitness center, a vending machine, and an elevator. Public spaces have free WiFi. Self parking is free.

This Richmond hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Built in 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Wyndham Key mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: USD 50.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Wyndham Key mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Echo Suites Richmond West Hotel
Echo Suites Richmond West Richmond
Echo Suites Richmond West Hotel Richmond

ECHO Suites Extended Stay by Wyndham Richmond West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 97 out of 185 reviews
Rating 8 - Good. 28 out of 185 reviews
Rating 6 - Okay. 21 out of 185 reviews
Rating 4 - Poor. 16 out of 185 reviews
Rating 2 - Terrible. 23 out of 185 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Stayed 11 nights in Sep 2025

4/10 Poor

Teresa

Stayed 7 nights in Aug 2025

10/10 Excellent

Lyshondia

Stayed 4 nights in Sep 2025

10/10 Excellent

Marshon

Stayed 7 nights in Aug 2025

4/10 Poor

Shane

Stayed 1 night in Jun 2025

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2025

4/10 Poor

celia

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, the front desk, employee informed me that the beds that I had prepaid for was unavailable so they downgraded us, with no refund or offer of one. The elevator is broken and we were replaced on the top floor. The bed did not have a box spring. They do not provide anything like cups or silverware for an extended stay room. The bathroom had another person's stuff in it, and there was hair on counters. The hallways and stairwells smelled of body odor and marijuana. Lastly, there was somebody sleeping on the floor at the end of the 4th floor hallway. We checked in here because it had good reviews, but I'm not really sure how they have received any such reviews. Would not recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Euniece

Stayed 2 nights in Aug 2025

2/10 Terrible

felix, loganville

Stayed 13 nights in Aug 2025

4/10 Poor

Craig

Disliked: Staff & service, property conditions & facilities

Absolutely horrible!!!

The elevator was out of service the whole weekend. Although the room was comfortable, the shower overflowed into the living space. When I called down to the front desk to let them know, they said that they would bring up a mop so that I, the guest, could clean it up. When I told the front desk person that it was not my job to clean up something that was there fault I was met with incredulity and attitude. I guess lucky for me. The person that I was with was a little bit more empathetic the front desk person left the mop and some gloves and said to just ring the Mop out in the toilet and she would come up and get it later. Not only will I not stay at this place again but I will be disputing the charge on my credit card. Absolutely horrible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Siddiq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2025

6/10 Okay

Alexandra

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I did not have any issues with my room and check in was pretty smooth until the lady told me the elevator was out of service and my room would be on the 3rd floor and here I am with bags a suitcase and a 10 month old baby and stroller and no kind service or help was offered. I asked how long would the elevators be out of service and it was an I don't know and that was it. There was an odor throughout the hallways at times but in my room everything appeared pretty decent and clean. The area seem pretty safe had no concerns for safety.
Stayed 2 nights in Aug 2025

8/10 Good

marina

Stayed 1 night in Aug 2025

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Property conditions & facilities
Hallways smell like smoke. The room next door was loud and was fighting all hours of the night. The stairway smelled like trash from people leaving trash in there. Also a lot of people hanging outside drinking and smoking.
Stayed 3 nights in Aug 2025

10/10 Excellent

Euniece

Stayed 1 night in Aug 2025

8/10 Good

Kaylee

Liked: Cleanliness, staff & service
Sad about the elevator being broken but still a great property and great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. Great staff too
Stayed 4 nights in Jul 2025

2/10 Terrible

Mark

Stayed 1 night in Aug 2025

6/10 Okay

Jacky

Elevator wasn't working. I had to walk up to the 4th floor with my cooler, drinks and luggage. Stairways were dirty and only one security camera on the 1st floor.
Stayed 1 night in Aug 2025

6/10 Okay

Joan

Travelled with group
Liked: Cleanliness, room comfort
The elevator was not working and I was initially told the only available room was on the 4th floor for me and my dog. That was not going to work. I thought about other options and she finally found another room on the 2nd floor which I accepted. Room was fine although I could hear people in other rooms around and above me late into the night
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to everything I needed
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Stayed 7 nights in Jul 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A basic hotel that is great to spend the night at.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Stayed 7 nights in Jul 2025