See all properties

Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property

Choose dates to view prices

Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

Premium bedding, desk, laptop workspace, blackout curtains
Property amenity
Breakfast area
Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette
Breakfast area

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
4231 Park Place Ct, Glen Allen, VA, 23060
  • Place, Elk's Lodge
    ‪5 min drive‬
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Kings Dominion
    ‪30 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Deluxe Studio, Multiple Beds, Non Smoking
Extended Stay America Select Suites Richmond Innsbrook
Glen Allen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.2 out of 5, 691 reviews
The price is €88
includes taxes & fees
21 May - 22 May
Extended Stay America Select Suites Richmond Innsbrook

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

This smoke-free hotel features a fitness center, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites Richmond Glen Allen Short Pump offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
During your stay at Extended Stay America Suites Richmond Glen Allen Short Pump, you'll be close to Short Pump Town Center. Free WiFi in public areas, free self parking, and a gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • 5 minutes by car from Short Pump Town Center and 13 minutes from University of Richmond
  • Pets welcome for a fee
Extended Stay America Suites Richmond Glen Allen Short Pump offers its guests a fitness center, barbecue grills, and a picnic area. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond Glen Allen Short Pump also features laundry facilities, a front-desk safe, and an elevator. Free self parking is available.

This Glen Allen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TownePlace Suites Marriott Richmond

TownePlace Suites Marriott Richmond Glen Allen

TownePlace Suites Marriott Richmond Hotel Glen Allen

Towneplace Suites Richmond Hotel Glen Allen

TownePlace Suites Marriott Richmond Hotel Glen Allen

TownePlace Suites Marriott Richmond Glen Allen

Hotel TownePlace Suites by Marriott Richmond Glen Allen

Glen Allen TownePlace Suites by Marriott Richmond Hotel

Hotel TownePlace Suites by Marriott Richmond

TownePlace Suites by Marriott Richmond Glen Allen

TownePlace Suites Marriott Richmond Hotel

TownePlace Suites Marriott Richmond

TownePlace Suites by Marriott Richmond

Extended Stay America Richmond Glen Allen Short Pump

Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

Reviews

6.2
Rating 10 - Excellent. 133 out of 477 reviews
Rating 8 - Good. 81 out of 477 reviews
Rating 6 - Okay. 76 out of 477 reviews
Rating 4 - Poor. 62 out of 477 reviews
Rating 2 - Terrible. 125 out of 477 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Erika

Disliked: Cleanliness
No toliet paper had to go to front desk to ask someone for it in middle of night and hard to find someone
Stayed 1 night in Feb 2026

10/10 Excellent

Marquan

Stayed 1 night in Dec 2025

2/10 Terrible

Vincent

Disliked: Amenities, property conditions & facilities
They didn’t have hot water said they were giving discount
Stayed 1 night in Nov 2025

2/10 Terrible

Lorette

Disliked: Cleanliness, staff & service, amenities
Terrible and the place has bed bugs!
Stayed 2 nights in Nov 2025

6/10 Okay

Matthew

Stayed 1 night in Oct 2025

2/10 Terrible

Brent

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not really worth the money

In my room the smoke Detector was hanging down from ceiling. Found a couple of bugs crawling . The lady at front desk was wonderful.
Stayed 3 nights in Oct 2025

2/10 Terrible

Helmut

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy, filthy, uncomfortable beds, reeked of cigarettes. Asked for a non-smoking room and was told all rooms are non-smoking. I was given a different room, but it smelled the same. Horrible experience. I slept maybe one hour after a 12 hour work day. Very disappointing.
Stayed 1 night in Oct 2025

2/10 Terrible

Helmut

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is disgusting. Maybe got one hour of sleep? Filthy, filthy, filthy, and when I asked for a non-smoking room, I was told they are all non-smoking, and the room I was moved to was just as bad. The filth factor is extremely high here; both rooms I was given were disgusting, including my feet sticking to the floor from the amount of grime. I wish I had just slept in my car, as this was a complete waste of money.
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Staff & service, amenities
Disliked: Cleanliness
My stay was great the gentleman at the front desk was awesome, the only problem I had was the roaches.
Stayed 1 night in Oct 2025

10/10 Excellent

Devin

Stayed 1 night in Sep 2025

2/10 Terrible

Neesha

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, first I chucked in because it was an “Extended Stay” I bought my groceries (over $200) and headed to the hotel equipped with a kitchen but absolutely not even a utensil in the room to eat with. No pots, no dishes, the dishwasher was full of dirty water. Nothing. I called the front desk and they told me they didn’t have any that was clean. Then my husband went to the desk and was told there was NONE available. Fast forward, I decided to grill these steaks I bought, but there was absolutely NOWHERE to sit. Why you ask?? Because there’s a program being ran out the extended stay. I saw so much activity in the parking lot that I won’t mention. I couldn’t believe this. I called my husband (who was at work, which is why we needed to stay there in the first place) and told him we had to leave NOW!! Needless to say, I will NEVER go back there.
Stayed 3 nights in Oct 2025

2/10 Terrible

CECIL

Stayed 1 night in Oct 2025

6/10 Okay

Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean overall and comfortable but there were two live roaches in my room!
Stayed 1 night in Sep 2025

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Really bad stay
Stayed 4 nights in Sep 2025

2/10 Terrible

Logan

Stayed 1 night in Sep 2025

2/10 Terrible

Shaneria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hair/Blood on sheets

Stayed 4 nights in Aug 2025

4/10 Poor

Cierra

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Heliodora

Liked: Cleanliness, staff & service, property conditions & facilities
Hi, not once was it advised to us that the internet or Wi-Fi was separately charged. Maybe just make aware ahead of time, thanks!
Stayed 2 nights in Aug 2025

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never stay there again
Stayed 2 nights in Aug 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, property conditions & facilities
Did not have any pots and pans and roaches
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Elton

Stayed 2 nights in Jul 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Tangenika

Stayed 1 night in May 2025