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Extended Stay America Suites Richmond W Broad St Glenside S

2.5 star property

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Photo gallery for Extended Stay America Suites Richmond W Broad St Glenside S

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Full-sized fridge, microwave, stovetop, coffee/tea maker
Property amenity
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

View in a map
6811 Paragon Pl, Richmond, VA, 23230
  • Place, Bowlero Richmond
    ‪18 min walk‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪2 min drive‬
  • Place, Colonial Shooting Academy
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking, Kitchen

Studio Suite, 2 Double Beds, Non Smoking, Kitchen

Studio Suite, 2 Double Beds, Non Smoking, Kitchen

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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Studio, 2 Queen Beds, Non Smoking
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About this property

Extended Stay America Suites Richmond W Broad St Glenside S

Hotel in Richmond with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Richmond W Broad St Glenside S offers 108 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Richmond W Broad St Glenside S. During your stay, you'll be within walking distance of Bon Secours Heart Institute at Reynolds Crossing. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 10 minutes by car from Short Pump Town Center and 10 minutes from Virginia Commonwealth University
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond W Broad St Glenside S also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Richmond hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America W St-Glenside-South
Extended Stay America W St-Glenside-South Hotel
Extended Stay America W St-Glenside-South Hotel Richmond Broad
Extended Stay America Richmond W Broad St Glenside South

Extended Stay America Suites Richmond W Broad St Glenside S Reviews

Reviews

6.4
Rating 10 - Excellent. 175 out of 689 reviews
Rating 8 - Good. 150 out of 689 reviews
Rating 6 - Okay. 121 out of 689 reviews
Rating 4 - Poor. 98 out of 689 reviews
Rating 2 - Terrible. 145 out of 689 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Demitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay, I needed to get some much needed rest and their soft queen size bed and comfy pillows did the trick. I’m well reenergized and I will be returning soon. Thanks to the wonderful staff for everything you do.
Stayed 1 night in Sep 2025

10/10 Excellent

Demitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few of my favorite moments about this hotel is when you first walk in the room. It’s quite similar to walking into a spa, you can feel and smell the cleanliness of the room. It’s always nice and cool and you can immediately feel that it’s going to be a peaceful and relaxing stay. The staff as always are really nice and professional.
Stayed 1 night in Sep 2025

10/10 Excellent

Lyshondia

Stayed 7 nights in Aug 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place and its that someone hotel I ever been to
Stayed 1 night in Aug 2025

10/10 Excellent

Demitri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Demitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful, got plenty of good peaceful rest. Staff, super nice as always and I enjoyed the cable. Will be returning again.
Stayed 1 night in Aug 2025

10/10 Excellent

Demitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants in the vicinity, still a wonderful quiet place to stay. Really can’t get enough of this wonderful hotel. Staff is nice as always.
Stayed 1 night in Aug 2025

10/10 Excellent

Demitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love waking up early in the morning to grab coffee and muffins. Other selections to choose from too such as oatmeal, breakfast bar, tea etc. the bed is very comfortable, staff super nice and as always a true peaceful relaxing place to be. Great cable channels too such as hbo, showtime, fox etc.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ernest

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Stay away unless there is no other option!!!!!!!

Stay at your own risk. This was easily one of the worst hotel experiences I’ve ever had. The clientele appeared to include a lot of questionable people, making the environment feel unsafe—especially after dark. I didn’t feel comfortable letting my son walk to the car alone at night. The room was in terrible condition: the refrigerator and microwave still had food remnants from a previous guest, the floors and remote were sticky, and the general cleanliness was unacceptable. The door lock barely functioned—it took several minutes of trying the key card repeatedly just to get in. The photos online must be from years ago because the actual condition of the property was nothing like what was advertised. We were grateful we only needed to stay one night. I will never stay at an Extended Stay America again. If you have other options, take them.
Stayed 1 night in Jul 2025

2/10 Terrible

Valorie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the only good thing about it was the air conditioner and I am not exaggerating! Cobwebs, trash outside, sketchy people hanging out in the parking lot. We did not feel safe at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Wazih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exepstional
Stayed 1 night in Jul 2025

10/10 Excellent

keneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick service , clean room
Stayed 1 night in Jul 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
: fix the moulding round the door and it would've been perfect.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was as advertised
Stayed 2 nights in Jul 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Demitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel as always. I enjoyed my stay.
Stayed 6 nights in Jun 2025

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
: i smelled smoke huge gap under the door small-bed definitely not a queen
Stayed 1 night in Jun 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Regina

Travelled with family
Great customer service
Stayed 7 nights in Jun 2025

8/10 Good

Regina

Travelled with family
Liked: Cleanliness
Stayed 7 nights in May 2025

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Milton

Stayed 2 nights in May 2025

2/10 Terrible

Itilia

Disliked: Cleanliness, property conditions & facilities, room comfort
That room looked horrible and the bed was sunk in and the stove top was very awful I wouldn't never stay in that place again!!!
Stayed 7 nights in May 2025

8/10 Good

Kathy

I liked the service in house keeping, They were Pleasant. Also, front desk was professional and pleasant as well. Didn’t like to see trash by the door.
Stayed 7 nights in Apr 2025