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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Studio, 2 Queen Beds, Non Smoking
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Property amenity
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
10961 W Broad St, Richmond, VA, 23060
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Suburban hotel in Richmond with free parking
Along with conference space, this smoke-free hotel has laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Richmond - West End - I-64 offers 142 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Extended Stay America Select Suites - Richmond - West End - I-64. During your stay, you'll be close to Short Pump Town Center. Free WiFi in public areas, free self parking, and laundry facilities are available.
  • Free WiFi
  • Free self parking and extended parking
  • Amenities include a front-desk safe, conference space, and laundry facilities
  • Just a 5-minute drive from Short Pump Town Center and 12 minutes from University of Richmond
  • Pets welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Richmond - West End - I-64, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Extended Stay America Select Suites - Richmond - West End - I-64 also features a front-desk safe and an elevator. Free self parking is available.

This Richmond hotel is smoke free.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Reviews

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

6.2

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 308 out of 1001 reviews
Rating 8 - Good. 132 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 167 out of 1001 reviews
Rating 2 - Terrible. 272 out of 1001 reviews

Reviews

10/10 Excellent

keneth

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice staff,
Stayed 1 night in Jun 2025

10/10 Excellent

Wazhma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exeptional
Stayed 1 night in Jun 2025

2/10 Terrible

Bryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room and the bathroom in particular was one of the dirtiest I’ve ever stayed in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and also property was quite . Didnt see anything to make me feel unsafe .
Stayed 1 night in Jun 2025

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quick checking process . No hassel .
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Jun 2025

10/10 Excellent

Kylie

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. I needed more fresh towels, so I went to the front desk, where the clerk handed them to me. Very professional. Satisfied .
Stayed 1 night in Jun 2025

10/10 Excellent

keneth

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jun 2025

2/10 Terrible

Levi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

The odor of urine, the dirty walls, sheets, everything…
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing, there was roaches in the refrigerator, they charged for sheets for the pull out
Stayed 1 night in Jun 2025

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Staff & service
The room was very clean. However there was no soap or shampoo available to take a shower. I left a day early because I could not shower. When I went to sign out early, no one was available to let them know. I just dropped the key off in a slot and left. I will not be staying there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quick ckeckin process. Clerk was helpful. Roomwise good and clean . Not a bad stay at all
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Jun 2025

10/10 Excellent

Arlette

Stayed 4 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay here with my fiancé.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicev stay
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Never forget to read the recent reviews of a hotel. The two most important questions in a hotel are Is it clean? And How’s the mattress. The room was filthy. The sink and tub did not drain properly. Walking in sock feet a few feet around the room left the socks black. Coming into the parking lot we spotted a rat running from the building to the woods across the road. I did check the mattress for bugs, however I did not find any evidence of bugs, so we stayed one night and did sleep well on the mattress. That does not make up for the filth in the room. I did not take pictures. I do not want to remember this room.
Stayed 2 nights in Jun 2025

4/10 Poor

Melvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasy

Smells like dirty socks the chair at the table was missing tiny towels. along with nasty paint chipped tub.
Stayed 1 night in Jun 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My reservations were canceled because I arrived late and the lobby was closed. However, a front desk clerk opened the door and let me in. He was able to check me in. I am thankful for that person.
Stayed 1 night in May 2025

10/10 Excellent

keneth

Liked: Cleanliness, amenities, property conditions & facilities
Chcecking was faster then i accepted.
Stayed 1 night in May 2025

6/10 Okay

Karin

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The property is very nice and in a nice area. The room rate is reasonable for the purpose. I think the units need some updating (cabinets, towel racks) and definitely need a good scrubbing - especially the floor. For the money, this place suits our purposes perfectly and we'll probably be back.
Stayed 2 nights in May 2025

2/10 Terrible

Jewel

Had bed bugs we couldn't stay.
Stayed 1 night in May 2025