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Hampton Inn & Suites Richmond Short Pump

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Richmond Short Pump

Free daily buffet breakfast
Terrace/patio
Indoor pool
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
12341 West Broad Street, Richmond, VA, 23233
  • Place, Sheltering Arms Institute
    ‪19 min walk‬
  • Place, Short Pump Town Center
    ‪2 min drive‬
  • Place, Virginia Commonwealth University
    ‪17 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, laptop workspace, WiFi, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(28 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Richmond Short Pump

An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room, and a 24-hour front desk.
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay movies. Microwaves and coffee/tea makers are provided. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Richmond Short Pump. During your stay, you'll be within walking distance of Short Pump Town Center. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free RV/bus/truck parking
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Short Pump Town Center and 15 minutes from University of Richmond
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Richmond Short Pump offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Richmond Short Pump also features a front-desk safe and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 437 reviews
Rating 8 - Good. 66 out of 437 reviews
Rating 6 - Okay. 15 out of 437 reviews
Rating 4 - Poor. 7 out of 437 reviews
Rating 2 - Terrible. 11 out of 437 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely nice!!! Front desk employees were extremely nice and very informative.
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness
Room was great- only complaint was the heat kept going from strong heat to blowing strong cold air every 10 minutes . We dealt with it because we were only staying one night
Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with family
All was great
Stayed 1 night in Dec 2025

8/10 Good

Briana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Front desk staff was great, comfy beds, and great water pressure in the shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

10/10 Excellent

Anouze

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant and courteous staff.the staff goes above and beyond to help guests with their needs for assistance.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kristina

Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Spotless! Staff was over the top helpful especially Susan at the front desk because I interacted with her so much and also Ceci who was the manager of the kitchen and she was lovely, pleasant lady and so helpful and made mini waffles for me one day and her cooking is divine
Stayed 4 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean spacious room. The thing that stood out to us was the parking lot and how lit up it was - it felt safe. Nice place - recommend staying if you are ever in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Byron

Stayed 1 night in Nov 2025

8/10 Good

Ann

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Valerie

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The staff was extremely helpful. The room was very nice. I’d recommend the property to anyone
Stayed 1 night in Nov 2025

10/10 Excellent

Bert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Janie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and great rooms and service
Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms and nice staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julianne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Susan at the front desk was great
Stayed 1 night in Oct 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Pleasant staff'
Stayed 1 night in Oct 2025

10/10 Excellent

Monique, Kodak

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and responsive. Facility clean and bed was comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Julianne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susan at the front desk was awesome and extremely helpful as well as other front desk staff. Great location with close shopping, eating, etc