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Holiday Inn Express Richmond Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond Airport by IHG

Free daily buffet breakfast
Exterior
Meeting facility
In-room safe, desk, laptop workspace, blackout curtains
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Gym

Explore the area

View in a map
491 International Center Dr, Sandston, VA, 23150
  • Place, White Oak Village
    ‪2 min drive‬
  • Place, Broad Street
    ‪8 min drive‬
  • Place, Greater Richmond Convention Center
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Club lounge access

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(35 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property – evening/night

Hyatt Place Richmond Airport

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,025 reviews
The price is €133
includes taxes & fees
2 Oct - 3 Oct
Hyatt Place Richmond Airport

About this property

Holiday Inn Express Richmond Airport by IHG

Suburban hotel with free breakfast and airport shuttle service
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Richmond Airport by IHG offers 100 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Richmond Airport by IHG. During your stay, you'll be close to White Oak Village. Features include free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from White Oak Village and 10 minutes from Edgar Allan Poe Museum
  • Free airport and local-area shuttle service
Holiday Inn Express Richmond Airport by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. The business-friendly Holiday Inn Express Richmond Airport by IHG also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle during limited hours and an area shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sandston hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 9:30 AM.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond Airport
Holiday Inn Express Richmond Airport
Richmond Airport Holiday Inn Express
Holiday Inn Express Richmond Airport Hotel
Holiday Inn Sandston
Holiday Inn Express Sandston
Sandston Holiday Inn
Holiday Inn Express Richmond Airport Hotel Sandston

Holiday Inn Express Richmond Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1004 reviews
Rating 8 - Good. 277 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Julia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel staff was very nice but the hotel is very worn down. The furniture in the room was ripped, the carpets old and smelly. The pool was gross.
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to RIC airport via hotel shuttle; vary accommodating staff
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone of the staff were so friendly and helpful. The room was very quiet. Breakfast was really excellent, fresh with a different selection of hot items each day we were there. And we really appreciated having fresh coffee available in the lobby all day. We had a wonderful stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Ronit

Travelled with family
Liked: Staff & service
The toilet in our room didn’t flush when we got there. We asked for another room but the hotel was booked. The front desk person suggested to jiggle the inside of the toilet on our own. A maintenance person was never sent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Barry, Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late and exhausted, the staff were friendly and so helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Dianne, Crystal Lake

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was very clean and staff was very helpful.
Stayed 1 night in Jun 2025

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to switch rooms three times. The 1st room was leaking water all over the bathroom from the ceilingand was flooded, the second room that they gave us as an(upgrade for our troubles) we entered our room and was hit with smells that were so bad we did not even wanna leave our suitcases in there to go downstairs to speak to the night clerk. It was so pungent and nasty. We had to get another room. The property around this place is kind of wooded and there were people hanging out in the parking lot drinking and we saw a prostitute. I would not suggest this property to anyone. I travel very frequently to Florida and the Florida Keys. (about every two months). If you are looking to have a clean room and can go to sleep with feeling secure in your hotel room, this is not the hotel for you. The night clerk was very friendly and helpful. That’s about all I can say.
Stayed 1 night in May 2025

10/10 Excellent

Marilea

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay!
Stayed 1 night in Jun 2025

2/10 Terrible

Oliver

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were dirty and requested 2 times for sheets to be changed and nothing was done about it. Found hair and stains on the pillow and sheets
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Staff was great especially the lady serving breakfast. She was very kind and accommodating.
Stayed 1 night in Jun 2025

8/10 Good

Carolyn

Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay for the price. Easy check in/out. Clean pool and room. Some issues with ants in the room and some things not working (TV, bathroom fan, pancake machine), but we also didn’t bring it up because we were only staying one night and it wasn’t too big of a deal. Staff was friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the hotel was very good. The room was clean and the breakfast was very good with a nice variety and selection of items. The front desk personnel, the breakfast attendant and the maids were very nice and provided excellent service. The bonus is that its right near the airport. Loved it!! Thank you.
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service with a smile

Excellent service and consideration of my senior limitations both from the desk clerk and the shuttle driver. Both went beyond what was necessary. In the morning I asked for a late check out and the accommodation was made without any angst. It is so nice to have things be done easily.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kim

Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean and a great location
Stayed 2 nights in May 2025

6/10 Okay

bryson

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Cassandra, Crimora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late due to flight changes, very amiable with communication, friendly and accommodating. Bed was so comfortable, very clean. Breakfast was good, many options. Like that there are options for tipping staff. Will stay again.
Stayed 1 night in May 2025

10/10 Excellent

Demetrius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Convenient to airport with early morning shuttle service. Pleasant staff and good coffee
Stayed 1 night in May 2025