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Holiday Inn Express Richmond Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Free daily buffet breakfast
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
201 E Cary St, Richmond, VA, 23219
  • Place, Virginia Commonwealth University
    ‪5 min walk‬
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(42 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(32 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Richmond - Midtown by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,000 reviews
The price is €115
includes taxes & fees
12 Feb - 13 Feb
Holiday Inn Express Richmond - Midtown by IHG

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel with free breakfast, 5-minute walk to Virginia Commonwealth University
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Richmond Downtown by IHG. During your stay, you're just a quick walk from Virginia Commonwealth University. You'll find features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Virginia Commonwealth University and 6 minutes by foot from Broad Street
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown by IHG. Parking is available for a fee.

This Richmond hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1008 reviews
Rating 8 - Good. 270 out of 1008 reviews
Rating 6 - Okay. 107 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 58 out of 1008 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Oct 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Yasuko

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived after a red-eye flight and asked for an early check-in, but the staff member declined our request right away without checking the computer. She simply repeated the regular check-in time. We chose this hotel because they had kindly accommodated an early check-in on our previous stay. We understand that early check-in depends on availability, but even if it wasn’t possible this time, it would have been more professional to verify it on the computer first. Aside from that, she was a pleasant person, and the hotel itself was clean, conveniently located, and the room was spacious and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the biscuits and gravy. The egg omelette was fresh and fluffy. The pork sausage was very tasty. The coffee could have been stronger…but that’s a me thing. It was still good. The staff was very pleasant.
Stayed 1 night in Oct 2025

8/10 Good

Susan and Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Covered parking was very nice. Our room was very spacious. Checkin was great, but the property messed up our reservation and only had us staying one night instead of 2. The afternoon clerk on October 23 who brought this to our attention was not helpful and sonewhat rude about helping to get this straightened out. The error was caused by the hotel, not by Expedia.
Stayed 2 nights in Oct 2025

6/10 Okay

Adolfo, Miami

Stayed 3 nights in Oct 2025

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what you expect from a nice Holiday Inn Express, but it is at the edge of downtown, the last block or so getting to the hotel the neighborhood goes downhill. I didn't feel unsafe at any point, but you have to scan your key card to get to the rooms and you will see graffiti in the area. It is walkable to downtown in my opinion, but i do know some people who would disagree.
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping was inattentive, water pressure in shower was very low, bed was comfortable, lacked art on walls, liked that there was fridge & microwave, like the coffee machine off the lobby.
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheryl was super helpful. Hotel was located blocks from Browns Island which was nice. Breakfast was so so with most items out of stock with 40 minutes of services left. Great value would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the view of the city was perfect! The staff was very nice and the check in process was very quick and easy.
Stayed 1 night in Oct 2025

8/10 Good

jean-pierre

Liked: Cleanliness, staff & service
Solid stay. Bed was comfortable. Pillows weren’t too high.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawnee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of things to do within walking distance. Staff very friendly, i just wish they had more variety of breakfast foods for us with gluten and dairy issues.
Stayed 1 night in Oct 2025

8/10 Good

Aaron, Jonesboro

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Delois

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Butler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, beds were comfortable. Staff was friendly. Great location near downtown, Brown's Island, Civil War museum.
Stayed 1 night in Oct 2025

4/10 Poor

Richard, Arlington

Travelled with family
The hotel/room and the breakfast were average. Nothing special. But that is what I expect from a Holiday Inn Express. What I did not expect - a broken shower. And a subpar breakfast (usually pretty decent at the Holiday Inn Express. Just not this one.
Stayed 1 night in Oct 2025

8/10 Good

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing. The staff was friendly and enthusiastic. Nice room
Stayed 1 night in Sep 2025

10/10 Excellent

Kristy

Stayed 3 nights in Oct 2025

10/10 Excellent

will

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and in working order, I never woke up early enough for the breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 1 night in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a concert I will say their parking garage is only for compact cars but I paid for parking across the street
Stayed 1 night in Sep 2025